Organizational Communication: Connectedness in Action
Author: Cynthia Stohl
Recipient of the 1995 Best Book Award from the Organizational Communication division of the Speech Communication Association "I have just finished reading Organizational Communication. This is a magnificent piece of work bringing together current and past scholarship to form a persuasive argument for awareness. I will bring this work to the attention of a graduate class I'm teaching on organizational change and team building. . . . Above all, I recommend it to instructors of organizational communication." --William Gorden, Kent State University The lines between our personal and professional lives are blurred--naturally, one affects the other. Organizational Communication is the first book on the subject to take into account the personal context we bring into an organization. In addition to the connections between home life, social life, and professional activities, author Cynthia Stohl asserts that we must pay close attention to the linkages that individuals develop and maintain within their organizational contexts. Each chapter illustrates the ways in which today's changing social patterns, the increasing diversity of the workforce, the introduction of new communication technologies, and the challenges of global integration and competition create organizational and interpersonal networks that are intricately interwoven and complex. By reframing the network metaphor, the author challenges us to examine the ways in which organizational communication is always embedded in, and influenced by, overlapping systems of relationships. Organizational Communication is the ideal text for courses in organizational communication that focus on the organization as an integrated aspect of ourlives, our culture, and our global society.
Booknews
A text that provides a new formulation of organizational networks, focusing on connectedness and collaborative interaction. It provides links between interpersonal and organizational communication; for understanding the intimate relationship between experiences in and outside the workplace; between contemporary organizational events and communication concepts; and for understanding the relationship between communication processes and the potential empowerment of individuals. Annotation c. Book News, Inc., Portland, OR (booknews.com)
Books about: The Thin Blue Line or Jacqueline Kennedy the White House Years
Information Technology and Tourism - A Challenging Relationship
Author: Hannes Werthner
Information systems in tourism, such as computer reservation systems, yield management systems, and tourism-marketing systems, have been among the pioneers of leading-edge technology applications and have driven the dynamics of development in tourism services. Tourism is regarded as one of the most successful applications of electronic commerce.
The book is synthesizing and analyzing the current situation, trying to set the stage and to show ways of future research. A common methodological approach and framework enables the analysis of the ongoing processes and the underlying trends. From both a technological and a managemental point of view, the work focuses on interorganizational processes and information systems, it takes a network-oriented approach, corresponding with the fact that travel and tourism is an interorganizational business. In order to provide a coherent picture, the work is located within a triangle of tourism research, information technology and computer science, and management science. With respect to these scientific fields, different perspectives are pursued and integrated: o a market and industry perspective, looking at trends in the tourism industry, o an analysis of the value chain and its redesign induced by modern information and communications technologies, o a discussion of organizational impacts and the implications on management strategies, focusing on a business (network) redesign. Several case studies illustrate the strategies of different players in the industry, highlight structural changes, and indicate future trends. Extensive references provide a comprehensive coverage of the literature in tourism information systems.
Table of Contents:
| 1 | Information Technology and Tourism - An Introduction | 1 |
| 2 | The Tourism Industry | 31 |
| 3 | Trends in Information Technology | 67 |
| 4 | Business Strategy and IT Impact | 135 |
| 5 | Examples of IT Applications in Travel and Tourism | 185 |
| 6 | Management Implications | 229 |
| 7 | Conclusions | 293 |
| Abbreviations | 297 | |
| References | 301 | |
| Index | 317 |
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