Wednesday, December 31, 2008

Medical Assisting or The Teachers Guide to Winning Grants

Medical Assisting: Essentials of Administrative and Clinical Competencies

Author: Lucille Keir

This competency-based learning system covers the administrative, clinical, and general areas necessary for entry-level employment as identified by the medical assistant role delineation study issued by the American Association of Medical Assistants. A listing of role delineation areas in each unit and in Appendix A make it easy to locate specific skills within each competency. A unit on related therapies presents information on complimentary and alternative treatments.



Table of Contents:
Medical Assisting Skills CD-ROMs Quick Locator
Index of Tables
Index of Procedures
Preface
How to Use This Book
How to Use the Medical Assisting Skills CD-ROMs
Sect. 1Medical Health Care Roles and Responsibilities1
Ch. 1Health Care Providers2
Ch. 2The Medical Assistant28
Ch. 3Medical Ethics and Liability52
Ch. 4Interpersonal Communications68
Ch. 5The Office Environment86
Sect. 2The Administrative Medical Assistant113
Ch. 6Oral and Written Communications114
Ch. 7Records Management172
Ch. 8Collecting Fees194
Ch. 9Health Care Coverage212
Ch. 10Medical Office Management238
Sect. 3The Clinical Medical Assistant259
Ch. 11Preparing for Clinical Duties260
Ch. 12Beginning the Patient's Record286
Ch. 13Preparing Patients for Examinations326
Ch. 14Specimen Collection and Laboratory Procedures394
Ch. 15Diagnostic Tests, X-Rays, and Procedures454
Ch. 16Minor Surgical Procedures492
Ch. 17Assisting with Medications514
Ch. 18Emergencies, Acute Illness, Accidents, and Recovery558
Sect. 4Behaviors and Health601
Ch. 19Behaviors Influencing Health602
Sect. 5Employability Skills643
Ch. 20Achieving Satisfaction in Employment644
App. AAAMA Medical Assistant Role Delineation Chart and Grid - Correlation of Text to AAMA Role Delineation Study663
App. BCAAHEP Standards for Curriculum and Grid - Correlation of Text to CAAHEP Standards665
App. CABHES Course Content Requirements and Grid - Correlation of Text to ABHES Requirements667
App. DRegistered Medical Assistant (RMA [AMT]) Certification Competencies670
App. ESite Review Checklists672
App. FConverting Measurements; Medical Symbols; Abbreviations; and Terminology678
Glossary687

Go to: Hope and Help for Chronic Fatigue Syndrome and Fibromyalgia or Cuerpos Sin Edad Mentes Sin Tiempo

The Teacher's Guide to Winning Grants

Author: David G Bauer

Smart teachers know that increased school budgets and taxes do not always lead to better educational programs and services. Classrooms are often the last to receive any additional funding. As classroom leaders and innovators, teachers are increasingly seeking grants to help finance classroom improvements or school reform mandates. The process of winning grants, however, is a time-consuming and competitive venture. The challenge is even greater when teachers do not have their own grantseeking processes in place.
This step-by-step primer takes the guesswork out of grantseeking. It shows teachers how to select the right funding sources, organize proposal ideas, write a convincing and well-prepared proposal, identify who will evaluate the proposal and the scoring system they will use, and efficiently implement the proposal when the grant funds are won. Based on time-proven techniques and useful strategies, The Teacher's Guide to Winning Grants reveals how teachers can obtain the inside information they need to increase their chances of grant success. With this knowledge, teachers can develop effective grantseeking methods that will enable them to secure funds and move their schools in the direction they want.

Booknews

With worksheets, sample letter proposals, and resources, a consultant demystifies the grants process for teachers seeking government, foundation, or corporate support for pet projects. Lacks an index. Annotation c. Book News, Inc., Portland, OR (booknews.com)



Quick Skills or A Guide to Enterprise IT Architecture

Quick Skills: Advancing Your Career

Author: Beverly Rokes

This book enhances the reader's opportunity for career success by targeting fundamental skills. Advancing Your Career provides solid information for those looking to advance their careers and/or contribute to the growth of their companies. Covering topics such as managing conflict, decision making and problem solving and networking and mentoring, this is the perfect reference for those currently in the workforce as well as for those learning about and preparing to enter the workforce.



Table of Contents:
Introduction1
Workshop 1Add Value3
Be a Star Performer4
Constantly Upgrade Your Skills9
Think Creatively12
Workshop 2Think Like an Entrepreneur16
Demonstrate an *Entrepreneurial Spirit17
Pitch Your Ideas20
Manage Your Manager22
Workshop 3Become a Leader25
Developing Leadership Skills26
Sharpening Your Thinking Skills32
Navigating Office Politics35
Workshop 4Manage Change39
It's a Changing World40
Be a Change Agent43
Initiating Change45
Workshop 5Provide Superior Service49
Put the Customer First50
Develop a Partnership52
Serve Internal Customers, Too57
Workshop 6Handle Conflict60
Dealing with Difficult Situations61
Communication Is Key65
Dealing with Difficult People67
Workshop 7Plan Your Career74
Take Responsibility for Your Career75
Make Connections80
Recovering from Job Loss84
Checklist88

Interesting textbook: NASD Series 6 Examination or Nursing Career Planning Guide

A Guide to Enterprise IT Architecture: A Strategic Approach

Author: Col Perks

Covering the full spectrum of IT technical architectural concerns—-from technical issues and flexible method development to business strategy and models—-this book guides the reader through the cycle of design and development with proven methods and practices. The presentation is intuitive and focused, and is primarily based on the method of The Open Group Architectural Framework (TOGAF) standards accepted internationally for enterprises.Features: * Comprehensive and unified overview of all design and implementation aspects of IT architecture * Integrates practical strategic issues with the context and content of IT architecture design * Detailed examples and case studies to illustrate development methods and the process cycle * Extensive and accessible summary charts, tables, and step-by-step procedures * Comprehensive explanation of the IT technical architecture concepts and methods This authoritative, highly readable reference for the IT architecture design of an enterprise organization's information system provides a rich resource of tools and strategic insights for all practitioners, professionals and developers in information technology, database systems, and enterprise systems administration.



Knowing China or Insurmountable Risks

Knowing China

Author: Gregory C Chow

This book offers an insight into China through its history, culture, people, economy, education, science and technology, as well as government and political system. The author also compares the "twin" cities of Hong Kong and Shanghai, and describes places of interest in the world's most populous country. In addition, he offers a glimpse of the delicate China-US relations, highlighting partnership opportunities between the two giant economies. The book is based on the author's knowledge accumulated over five decades of research, teaching, traveling, directing projects of China, and working with Chinese government officials, educators, academics and entrepreneurs.



Table of Contents:
About the author
Preface
List of figures
1Some facets of China's history1
Shang, 1766-1121 BC - advanced culture and rich human resources1
Zhou, 1122-211 BC - golden period of development of Chinese thoughts3
Qin, 200 BC - national unification and strong government4
Han, 206 BC-220 AD - large empire and adoption of Confucianism ; a great historian5
Three kingdoms, 220-80; Jin, 265-420; and succession of dynasties, 304-5899
Tang, 618-901 - trade, Buddhism and poetry10
Song, 960-1126 - a flourishing capitalist economy11
Yuan, 1279-1368 - rule by Mongols but Han culture survived12
Ming, 1368-1644 - overseas explorations13
Qing, 1644-1911 - impact of Western and Japanese imperialism14
The republic of China, 1911 - political disunity, wars and economic progress16
The People's Republic of China, 1949-present - from a planned to a market economy22
Two disastrous political movements23
Economic reform initiated in 197826
2Culture and daily life31
Food and cooking32
Calligraphy and painting33
Handicraft, furniture, China, and other forms of art37
Architecture - buildings and gardens38
Martial arts and performing arts39
Chinese medicine and ways of healing42
Literature43
Philosophy45
Confucian philosophy and daily life47
Individual conduct47
Family relationship48
Social order49
Concluding remarks50
3The economy53
China's economy before 194953
Chinese economy at present55
Size of the economy57
Accuracy of Chinese official statistics59
Fundamental factors of China's economic growth63
High quality and abundance of human capital64
Market institutions65
Availability of modern technology to a latecomer66
Income inequality67
Strength and weaknesses of China's economic institutions70
The banking system71
The state enterprises73
Moral basis of China's legal system75
Social network - Guanxi77
Respect for patents and intellectual property rights78
China's legal and economic institutions79
4The Chinese people85
Who are the Chinese85
The Chinese in mainland China85
Ethnic diversity and discrimination87
Status of women88
Effect of the cultural revolution on behavior89
Abuse of economic power92
Chinese outside of mainland China94
Overseas Chinese in general94
Chinese in Hong Kong95
Chinese in the United States100
Chinese in Taiwan103
China's population problem105
The Chinese government considers a large population a problem106
How many Chinese are too many107
Can China afford to have more children109
A large population has its advantages113
More people means more power and influence113
Favorable scale effects of a very large population114
5Education, science and technology115
Historical background of formal educational institutions115
Education in the People's Republic of China119
Education reform after 1978122
Quality of university faculties123
Institutional characteristics of China's universities127
Non-government educational institutions130
Family education and self education132
Distinguished features of Chinese students134
Science135
Technology137
6Government system and performance141
How is the Chinese government organized141
How good is the Chinese government146
Freedom147
Elections and participation in government administration152
What the government does for the people155
Personal experience working with the Chinese government161
On corruption169
On political reform173
7Hong Kong and Shanghai : two modern cities177
Hong Kong177
Shanghai183
8A country for tourists193
China's geography - a map of China193
Natural beauty - Guilin, Huangshan, Wuyishan, along the Yangtze195
Historical sites207
9US-China relations217
The United States as a world power before and after 9/11, 2001217
The basis of US-China relations218
US-China relation in the power structure of East Asia220
Possible conflict with China over Taiwan223
China not a threat to the United States224
Economic competition from China225
US-China partnership227
Bibliography231
Index235

Book about: The Thyroid Sourcebook for Women or Dr Anns 10 Step Diet

Insurmountable Risks: The Dangers of Using Nuclear Power to Combat Global Climate Change

Author: Brice Smith

How much will nuclear energy cost relative to other means of getting rid of carbon dioxide emissions? What will be the risks of catastrophic accidents if we build reactors at the rate of one a week or more, cookie-cutter style, around the world? What about the risks of proliferation and terrorist attacks and nuclear waste?

This book provides a meticulously researched analysis of the risks of using nuclear energy to combat global warming. Were there no alternative, the severity of the threat facing humankind and other species from global climate change might warrant serious consideration of the risks of nuclear energy. But as Insurmountable Risks convincingly shows, there are far safer economical alternatives.

What People Are Saying

Arjun Makhijani
Arjun Makhijani, President Institute for Energy and Environmental Research
Before buying into the idea that nuclear energy is going to save us from global climate change because of its theoretical potential for low carbon dioxide emissions, read this book and then work for the alternatives.




Tuesday, December 30, 2008

Cottons Renaissance or Ethnicity and Development

Cotton's Renaissance: A Study in Market Innovation

Author: George David Smith

Cotton's Renaissance is the story of one of the more remarkable feats in the annals of enterprise. At its center, the book shows how U.S. cotton growers lost half their market share in the 1960s and 1970s and then won it back through highly innovative marketing and organization. To place this unprecedented achievement in perspective, the authors analyze and interpret the responses of cotton growers over two hundred years to the timeless problems of nature, technology, markets, and politics. The upshot is a dramatic history of how growers learned--after more than a century and a half of trying to manage supply--how to drive and shape demand for their commodity. This key change in perspective and behavior was accomplished by the creation of a unique public-private company that helped thousands of growers to cultivate demand and to survive in an increasingly competitive global marketplace. The impact of Cotton Incorporated on the markets for cotton was nothing less than an entrepreneurial coup in strategy and organization. In its "total marketing" effort to rebuild cotton's market share, it fostered substantial scientific, technological, and managerial improvements in the quality and performance of cotton. In doing so, it has enhanced the efficiency not only of the farmers who grow cotton but also of the intermediaries who transform it into consumer goods. This account of the cotton industry's revival, which took place at every level of production and distribution, holds many important lessons for anyone interested in history, economics, marketing, or public policy.



Interesting textbook: How Colleges Work or Management Information Systems Sixth Edition

Ethnicity and Development: Geographical Perspectives

Author: Denis J Dwyer

Following the collapse of international communism and the ending of the Cold War, the decade of the 1990s has seen international conflict replaced by internal, largely ethnic, conflict both of a violent and of a nonviolent nature. As a result, ethnicity has become one of the most important issues of the day. The social sciences and development studies have been slow to adopt new theoretical and practical perspectives with which to address this fundamentally changed situation. In traditional modernisation theory, ethnicity has been seen as an obstacle and claims to ethnic identity as anti-developmental. This book seeks to contribute towards a re-thinking of this position by focusing on the question of how policies of material improvement can be made compatible with the maintenance of fundamental ethnic identities which, in some senses, can even be considered a human right. Its argument is developed in two ways: firstly through a series of geographical studies, which examine the political and the economic contexts of the relationship between ethnicity and development through the consideration of significant national cases, such as South Africa, Kenya, Ethiopia, Mexico, Malaysia, Thailand and Singapore; and secondly through overview chapters, which place the case studies both within an appropriate theoretical frame and within a broader practical perspective of ethnicity as a highly significant contemporary global phenomenon. Ethnicity and Development will make essential reading for students of geography, development studies and African studies.



Table of Contents:
List of Contributors
1Ethnodevelopment or ethnochaos?3
2Ethnicity and development: an elusive relationship15
3Ethnic identity and language issues in development45
4Ethnicity and political development in South Africa89
5Tribe or nation? Some lessons from the Kenyan multiparty elections115
6Nationalism, democracy and development in Ethiopia139
7Cultural, pluralism and economic development: perspectives from 20th-century Mexico and the Caribbean159
8Ethnicity and industrial development in Penang, Malaysia181
9The Ibans of Sarawak, Malaysia: ethnicity, marginalization and development195
10The people of Isan, Thailand: missing out on the economic boom215
11Ethnic differences and public policy in Singapore249
12Ethnicity, development and ... geography273
Index283

Gender on the Market or Age Discrimination in the American WorkPlace

Gender on the Market: Moroccan Women and the Revoicing of Tradition

Author: Deborah A Kapchan

Gender on the Market is a study of Moroccan women's expressive culture and the ways in which it both determines and responds to current transformations in gender role. In Morocco the last decade has seen a dramatic increase in women's public visibility and a major reorganization of the sexual division of labor. Beginning with women's emergence into what has been defined as the most paradigmatic of Moroccan male institutionsthe marketplace (suq) - the book elucidates how gender and commodity relations are experienced and interpreted in women's aesthetic practices.

Booknews

Examines Moroccan women's emergence into the formerly male-dominated marketplace, the expansion of their trade from foodstuffs to contraband, and their presence as orators in the performance section of the marketplace, paying particular attention to feminine discourse and the empirical and symbolic hybridization of feminine expressive forms. The study combines description, quoted texts, and analysis, and draws on the ludic, the dramatistic, and the textual idioms of ethnographic writing. Includes b&w photos and a glossary. Annotation c. Book News, Inc., Portland, OR (booknews.com)



Table of Contents:
List of Figures
Transcription and Transliteration
Acknowledgments: Possession by Three Spirits
Introduction: The Dialogic Enterprise of Women in Changing Social Contexts1
Pt. 1Women in the Market
Ch. 1In the Place of the Market29
Ch. 2Shtara: Competence in Cleverness50
Ch. 3Words of Possession, Possession of Words: The Majduba72
Ch. 4Words About Herbs: Feminine Performance of Oratory in the Marketplace103
Ch. 5Reporting the New, Revoicing the Past: Marketplace Oratory and the Carnivalesque138
Pt. 2Gender on the Market
Ch. 6Women on the Market: The Subversive Bride153
Ch. 7Catering to the Sexual Market: Female Performers Defining the Social Body181
Ch. 8Property in the (Other) Person: Mothers-in-Law, Working Women, and Maids212
Ch. 9Terms of Talking Back: Women's Discourse on Magic235
Ch. 10Conclusion: Hybridization and the Marketplace275
Appendix 1: Discourse of the Majduba280
Appendix 2: Discourse of the 'Ashshaba290
Glossary297
Bibliography299
Subject Index321
Author Index323

Look this: Cup of Comfort for Breast Cancer Survivors or Omega Rx Zone

Age Discrimination in the American WorkPlace: Old at a Young Age

Author: Raymond F F Gregory

"Age Discrimination in the American Workplace is the first book on the topic that has been written primarily for general readers. Gregory has simplified all technical language and eliminated legal jargon, ensuring that all concepts are clear to his readers. Individuals will turn to this book again and again to obtain authoritative background on this important topic."--BOOK JACKET.

Booknews

For US baby boomers morphing into older employees, an attorney draws on many years of experience in employment discrimination for a timely review of age-related stereotypes, discriminatory workplace practices, the Age Discrimination in Employment Act, recommendations for ADEA changes, and recourse options. Annotation c. Book News, Inc., Portland, OR (booknews.com)



Marketing Management or Management of a Sales Force

Marketing Management: Knowledge and Skills

Author: J Paul Paul Peter

Marketing Management: Knowledge and Skills, 7/e, by Peter and Donnelly, serves an overview for critical issues in marketing management. The text strives to enhance knowledge of marketing management and advance student skills so they can develop and maintain successful marketing strategies. The text does this through comprehensive text chapters that analyze that marketing process and gives students the foundation needed for success in marketing management and through 45 cases (16 of them new, many others updated) that go beyond traditional marketing principles and focus on the role of marketing in cross-functional business and organization strategies.



Interesting textbook: John Quincy Adams or Federalist Papers

Management of a Sales Force (McGraw-Hill/Irwin Series in Marketing)

Author: Rosann Spiro

Management of a Sales Force is the #1 selling text in this market. This book covers the concepts and applies the theories associated with managing a sales force. This text is praised for its practical, applied, student friendly approach.



Table of Contents:

PART I: Introduction to Sales Force Management

Chapter 1: The Field of Sales Force Management

Chapter 2: Strategic Sales Force Management

Chapter 3: Personal Selling Process

PART II: Organizing, Staffing, and Training a Sales Force

Chapter 4: Sales Force Organization

Chapter 5: Profiling and Recruiting Salespeople

Chapter 6: Selecting and Hiring Applicants

Chapter 7: Developing, Delivering, and Reinforcing a Sales Training Program

PART III: Directing Sales Force Operations

Chapter 8: Motivating a Sales Force

Chapter 9: Sales Force Compensation

Chapter 10: Sales Force Expenses and Transportation

Chapter 11: Leadership of a Sales Force

PART IV: Sales Planning

Chapter 12: Estimating Market Potential and Forecasting Sales

Chapter 13: Sales Territories

PART V: Evaluating Sales Performance

Chapter 14: Analysis of Sales Volume

Chapter 15: Marketing Cost and Profitability Analysis

Chapter 16: Evaluating a Salesperson’s Performance

Chapter 17: Ethical and Legal Responsibilities of Sales Managers

Appendix A: Integrative Cases

Appendix B: Careers in Sales Management

Monday, December 29, 2008

Organizational Vision Values and Mission or Creating the New American Hospital

Organizational Vision, Values and Mission: Building the Organization of Tomorrow

Author: Cynthia D Scott

The leader of today has a vision for tomorrow: a vision that is clear, achievable, motivating, and exciting.



New interesting book: New York City Ballet Workout Book or Breast Cancer

Creating the New American Hospital: A Time for Greatness

Author: V Clayton Clayton Sherman

Transforming the American Hospital

Provides an exciting, values-centered approach to leading organizational change that produces rapid and lasting results.
--Coyla Anderson, executive vice president, operations, Holy Cross Health System

At a time when the health care industry is going through a crisis--closures, layoffs, soaring costs, dissatisfied customers, and increased turnover--some hospitals have dramatically improved quality, productivity, and profitability. How?

They have met the challenges of operating in today's health care environment through a complete, revolutionary transformation in how hospitals are managed. This book offers health care leaders an in-depth picture of how this new hospital operates and presents detailed, proven guidance for undertaking the transition.

Booknews

The author is founder and director of a management consulting firm for hospitals. He describes a new model and tells how to make the complete revision in approach that it demands. Annotation c. Book News, Inc., Portland, OR (booknews.com)



Table of Contents:
Preface
The Author
Pt. 1Building a Brighter Future for American Health Care1
1Why Hospitals Fail3
2Reinventing the American Hospital14
Pt. 2How the New American Hospital Functions31
3Unleashing People for Contribution33
4Delivering the Service Strategy56
5The Quality-Productivity-Innovation Equation84
6A Streamlined Management System116
7Optimizing Organizational Structure137
Pt. 3Succeeding in Organizational Renewal157
8Leading the Transition159
9Managing Wide-Scale Change and Reconstruction185
10Preparing for Transformation210
11Implementing the Renewal Strategy228
12Accelerating the Change Process260
13Driving Change with Rewards276
Recommended Readings294
Index301

Women Science and Technology or Direct Marketing in Action

Women, Science, and Technology: A Reader in Feminist Science Studies

Author: Mary Wyer

Women, Science, and Technology is an ideal reader for courses in feminist science studies, science studies more generally, women's studies, and studies in gender and education. This second edition fully updates its predecessor, dropping ten readings and replacing them with new ones that: extend content coverage into areas not originally included, such as reproductive, agricultural, medical and imaging technologies reflect new feminist theory and research on biology, language, the global economy and the intersection of race and class with gender provide current statistical information about the representation of women and people of colour in science, technology, engineering and mathematics are more accessible for students. Section introductions have also been fully updated to cover the latest controversies, such as Harvard president Lawrence Summers' widely debated discussion about women and science and the current debates surrounding reports on the low numbers of female engineers.

Doody Review Services

Reviewer: Barbara J. Becker, PhD (University of California Irvine)
Description: This collection of essays, written by a wide range of professional women over a period of nearly 25 years (1974 - 1998), offers a long view of the feminist perspective on women in science and technology in the late twentieth century.
Purpose: The editors aim to make work in feminist analyses of science more accessible to undergraduates and readers new to the subject. Their goal is to communicate to scientists and science students the need to both critically examine the political, social, and economic forces behind their research, and to participate in the dialogues that shape scientific research and technological development. These goals are largely met in the stimulating and often provocative content of the selected essays that explore gender-based factors that influence students' academic and career choices, create and sustain stereotypes, construct social identity, define and interpret natural phenomena, and establish public policy.
Audience: Many in the target audience:those unfamiliar with feminist literature and ideology, or untutored in the external factors that informed the development of today's feminist perspective:may require more contextual guidance to derive meaning from the content. The editors provide some of this guidance in their introductions to each of the book's five sections and in the appendix. However, all would benefit from prefatory remarks setting each essay in its proper time and place.
Features: Several authors critique data, interviews, or material produced years earlier. In "The Medical Construction of Gender...," the author analyzes interviews conducted in 1985 with medical specialists who based their treatment of infants born with ambiguous genitalia on then-accepted theories of sex and gender identity. These theories, criticized as unnatural when first introduced in the 1950s and assimilated into medical school curricula by the 1970s, are questioned here as outdated and inappropriate. Specialists' careers may span attitudinal shifts of seismic proportions. Long-term treatment can exceed the life of any currently held view on "best" practice. Absent context and temporal fluidity in professional and popular attitudes toward science theory and practice frustrates ingenuous readers' efforts at objective interpretation. In "Nine Decades, Nine Women, Ten Nobel Prizes...," the author repeats a common popular misconception that Albert Einstein was awarded the Nobel prize for his work on special relativity, an error that may cause alert readers to question the factual accuracy of the essay as a whole. The author's portrayal of Einstein's wife, Mileva Marнc, as prime mover in developing ideas for which he alone received credit ignores recent scholarship on the extent and nature of their collaborative work.
Assessment: Although the essays in the collection are uneven in quality, they will surely spark enthusiastic classroom discussion and debate. I hope that subsequent editions of the book are laid out with more generous margins. The content invites active reader response, but the scant space surrounding the text on each page leaves room for only the most cryptic of jottings.

Booknews

Researchers and practitioners, mostly in the social and biological sciences, and philosophers and historians of science explore the gendering of science and the impact women scientists are making around the world. Personal accounts and studies of sciences themselves address such topics as the under- representation of women in science, reproductive technology, sociobiology, evolutionary biology, and the notion of objective science. Annotation c. Book News, Inc., Portland, OR (booknews.com)

Rating

3 Stars from Doody




Read also Dr Bob Arnots Revolutionary Weight Control Program or Encyclopedia of Homeopathy

Direct Marketing in Action: Cutting-Edge Strategies for Finding and Keeping the Best Customers

Author: Andrew R Thomas

In a marketplace increasingly defined by customer categories with high expectations for service, quality, and responsiveness, companies are discovering that traditional mass marketing approaches are giving way to more targeted approaches that communicate directly with their customers. But to many consumers, direct marketing has a bad reputation, associated with intrusive door-to-door salesmen, dinnertime phone solicitations, junk mail, and, most recently, e-mail spam. In Direct Marketing in Action, a team of experts in the field dispels common myths and misconceptions about direct marketing and showcases the most current practices, principles, and techniques. The authors cover the full range of issues that must be considered in developing an effective direct marketing strategy, including competitive analysis, information and data management, media and channel selection, building brand loyalty, and measuring the results of campaigns. Bridging the gap between research and practice, clearly defining terms and concepts, and featuring numerous examples, Direct Marketing in Action will serve as an essential handbook for marketers and a comprehensive overview for students, teachers, and researchers.



Negotiating and Influencing Skills or Evaluation Strategies for Communicating and Reporting

Negotiating and Influencing Skills: The Art of Creating and Claiming Value

Author: Brad McRa

Negotiating and Influencing Skills provides the tools needed to negotiate effectively in order to obtain the best result--whether you are working on securing a contract, obtaining consensus on a goal, building commitment among your employees or classmates, coaching for employee development, or dealing with family and friends. Based on the theoretical approach to cooperative negotiating skills developed at the Harvard Project on Negotiation, the book presents a two-step process toward mastery of negotiating and influencing skills that includes the development of skills by means of interactive exercises and application of these negotiating skills in personal and professional life. Evaluation tools and many exercises are used to help the reader develop and broaden his or her negotiation style and become more flexible and fluid in approach. Difficult people and difficult situations provide us with one of the best sources of information on what we need to do differently in order to negotiate more effectively. The book examines the eight critical skills we all need to negotiate successfully with difficult people or difficult situations. Learning effective negotiating and influencing skills is a lifelong process. Reading this book is only the beginning point in that process. Suggestions are presented regarding books to read, courses to take, and the continuing use of the feedback forms provided in this book. Anyone who negotiates on a regular basis and is desirous of improving his or her negotiating and influencing skills, whether that be in the work setting or in their personal lives, will appreciate the approaches offered in this book, particularly professors and students of management,marketing, organizational communication, political science, public policy, psychology, industrial organization psychology, social work, negotiation, family studies, and law.



Books about: The American Occupational Structure or The Economics of Feasible Socialism Revisited

Evaluation Strategies for Communicating and Reporting: Enhancing Learning in Organizations

Author: Rosalie T Torres

What communicating and reporting strategies best serve individual and organizational learning? How can these strategies be implemented? This book answers these questions by providing a model for doing evaluation in a way that helps individuals and organizations grow and improve. It will be invaluable to evaluators in facilitating individual, team and organizational learning by communicating and reporting more effectively. As well as illustrating the steps to improving communication through all phases of an evaluation - from planning to the final report and follow-up - the book also provides practical tips and useful examples.

Booknews

Discusses the evolving roles of evaluators and evaluation, of interest to practicing evaluators seeking information on alternative formats. Chapters on areas such as evaluation in learning organizations and continuous learning for evaluators offer specific techniques for expanding skills for communicating and reporting, and contain chapter outlines and summaries, key terms, discussion questions, and checklists. Appendices offers summaries of chapter implementation tips and cautions. Paper edition (unseen), $23.95. Annotation c. Book News, Inc., Portland, OR (booknews.com)



Table of Contents:
Preface
Acknowledgments
1Introduction1
2Evaluation in Learning Organizations13
3Evolving Roles of Evaluators and Evaluation33
4Issues and Challenges in Developing Communicating and Reporting Strategies63
5Communicating and Reporting Formats129
6Continuous Learning for Evaluators232
References245
Appendix A: Summary of Chapter 4 Implementation Tips and Cautions255
Appendix B: Summary of Chapter 5 Implementation Tips and Cautions259
Index267
About the Authors273

Sunday, December 28, 2008

Negotiation Analysis or Lean Enterprise Systems

Negotiation Analysis

Author: H Peyton Young

H. Peyton Young has brought together the foremost experts from a variety of disciplines that have a bearing on negotiation analysis. Using techniques and examples drawn from fields including game theory, decision theory, economics, and experimental psychology, the contributors to Negotiation Analysis emphasize careful, systematic thinking about the negotiation process and show how recent work in these areas lends insight into an activity that plays such a central role in modern business, diplomacy, politics, and the law. Each chapter in Negotiation Analysis focuses on a different aspect of negotiation, building a comprehensive exploration of the process in a wide variety of situations. The major topics are the design of incentives for communicating information, the uses of third parties, the role of fairness arguments in bargaining, the analysis of trade-offs, the effects of cognitive biases, the dangers of escalation, and the dynamics of coalition formation. The book has been carefully designed and edited to provide a challenging but accessible source of guidance and understanding for readers familiar with introductory theory who wish to deepen their knowledge and to grasp ideas that relate more closely to the real and complicated situations in which most negotiations are conducted.



Go to: A Theory of Justice or Libertys Blueprint

Lean Enterprise Systems: Using IT for Continuous Improvement

Author: Steve Bell

Learn how Lean IT can help companies deliver better customer service and value

Lean Enterprise Systems effectively demonstrates how the techniques derived from Lean Manufacturing, combined with the thoughtful application of information technology, can help all enterprises improve business performance and add significant value for their customers. The author also demonstrates how the basic concepts of Lean Manufacturing can be applied to create agile and responsive Lean IT.

The book is divided into three parts that collectively explore how people, processes, and technology combine forces to facilitate continuous improvement:
* Part One: Building Blocks of the Lean Enterprise sets forth the essentials of Lean. Readers discover where, when, and how Lean IT adds substantial value to the Lean Enterprise through integrated processes of planning, scheduling, execution, control, and decision making across the full spectrum of operations.
* Part Two: Building Blocks of Information Systems explores the primary components of an enterprise information system and how these components may be integrated to improve the flow of information supporting value streams. Readers learn how information systems help organize and deliver knowledge when and where it's needed.
* Part Three: Managing Change with IT demonstrates how the skillful combination of process and information technology improvements empowers people to continuously improve the Lean Enterprise. Readers develop the skills to exploit emerging information technology tools and change management methods, crafting a Lean IT framework-reducing waste, complexity, and lead time-while adding measurablevalue.

Executives, managers, and improvement teams across a broad range of industries, as well as IT professionals, can apply the techniques described in this publication to improve performance, add value, and create competitive advantage. The book's clear style and practical focus also makes it an excellent textbook for upper-level undergraduate and graduate courses in business, operations management, and business information systems.



Table of Contents:
Foreword
Preface : the goal of this book
1Lean and IT : the human factor3
2Realizing the value of Lean15
3Three stages of Lean evolution37
4Fundamentals of production and inventory management73
5Lean planning and execution117
6Charting the Enterprise software universe217
7Integrating the value streams249
8Managing knowledge for competitive advantage269
9The event-driven Lean enterprise299
10Linking strategy with action : performance management321
11Lean IT : applying continuous improvement to information systems355
Postscript : Zen and the art of Lean387

L H Voice XPress for the Office Professional or Advanced Century 21 Accounting

L&h Voice Xpress for the Office Professional: Speech Recognition Series

Author: Karl Barksdal

Voice typing is transforming the way people work, write, and enter data. This series has texts available for L&H VoiceXPress, Dragon Naturally Speaking, and IBM ViaVoice. Using any one of these books, the user can learn the most effective way to use this new software and be able to apply it to various office applications. This series takes a step-by-step approach through the speech learning process, providing tips and advice along the way. L&H VoiceXPress for the Office Professional is also available as a digital download. Order an individual download or ten copies-the choice is yours. Visit www.swep.com/ebooks for more information.



Table of Contents:
1: Basic Voice Xpress Solutions Speaking About . . . Proofreading and Editing
Section 2: Speech-Writing and Formatting Solutions Speaking About . . . Capitalization Speaking About . . . Hyphens Speaking About . . . Numbers in Sentences Speaking About . . . Reports
Section 3: Speaking Solutions for Your Career Speaking About . . . Proofreaders" Marks Speaking About . . . Confusing Terms Speaking About . . . Colons and Semicolons
Section 4: Speaking Solutions in the Medical Market Speaking About . . . Commas Speaking About . . . Preces and Executive Summaries Speaking About . . . Press Releases
Section 5: Speaking Solutions in the Legal Market Speaking About . . . Capitalizing Letters in Titles Speaking About . . . Preces and Executive Summaries
Appendix Advanced Voice XPress Features

Go to: The New New Thing or Programming Microsoft Visual C 2008

Advanced Century 21 Accounting: Automated Accounting Peachtree Quickbooks

Author: Claudia Bienias Gilbertson

CENTURY 21 ACCOUNTING ADVANCED COURSE (Red Text) expands on topics introduced in the first-year course while adding new topics about management accounting, cost accounting, not-for-profit accounting, and financial analysis. Technology is integrated throughout the text, including Automated Accounting, Peachtree, QuickBooks, and Microsoft Excel. Also, the New Student Companion CD-ROM is included with each text. The student CD is exclusively available with CENTURY 21 and includes Competitive Event Prep, Automated Accounting data files, Electronic flash cards of key terms, Web links, PowerPoint presentations, and much, much more! CENTURY 21 ACCOUNTING presents real-world source documents as each new transaction is presented in the text. Source documents provide the objective evidence for journalizing every transaction and are now included in the working papers for selected end of chapter problems. T accounts are always used to analyze transactions into debit and credit parts to increase student comprehension of journalizing transactions. Illustrations are consistently placed at the top of the page and include step-by-step instructions. Concepts are reinforced through descriptive text to provide complete accounting instruction. Each chapter is divided into three or four lessons with corresponding assessment activities right at the point of use. In addition, several short application problems at the end of each chapter have been added to build student's knowledge before completing the longer mastery and challenge problems.



Civility in the City or Leading the Global Workforce

Civility in the City: Blacks, Jews, and Koreans in Urban America

Author: Jennifer Le

Hollywood and the news media have repeatedly depicted the inner-city retail store as a scene of racial conflict and acrimony. Civility in the City uncovers a quite different story. Jennifer Lee examines the relationships between African American, Jewish, and Korean merchants and their black customers in New York and Philadelphia, and shows that, in fact, social order, routine, and civility are the norm.

Lee illustrates how everyday civility is negotiated and maintained in countless daily interactions between merchants and customers. While merchant-customer relations are in no way uniform, most are civil because merchants actively work to manage tensions and smooth out incidents before they escalate into racially charged anger. Civility prevails because merchants make investments to maintain the day-to-day routine, recognizing that the failure to do so can have dramatic consequences.

How then do minor clashes between merchants and customers occasionally erupt into the large-scale conflicts we see on television? Lee shows how inner-city poverty and extreme inequality, coupled with the visible presence of socially mobile newcomers, can provide fertile ground for such conflicts. The wonder is that they occur so rarely, a fact that the media ignore.

Publishers Weekly

Conflicts between Korean store owners and inner-city black customers have become a familiar symbol of American racial tensions, yet these clashes are really quite rare, argues University of California-Irvine sociology professor Jennifer Lee. Her study Civility in the City: Blacks, Jews, and Koreans in Urban America examines the relationship between African-American, Korean and Jewish store owners and their black customers in New York and Philadelphia. Interviewing merchants and customers and analyzing the economics of small-business ownership, she shows that the parties on both sides of the counter strive to make interactions pleasant and routine, yet she also examines how and why tensions can periodically escalate. (Sept.) Copyright 2002 Cahners Business Information.



Table of Contents:
Acknowledgments
1Introduction1
2The Ghetto Merchant Yesterday and Today20
3The Significance of Small Business and the Nature of the Niche48
4Life on the Street: The Everyday Encounters between Blacks, Jews, and Koreans71
5How Race Polarizes Interactions: Cultural Brokers and the Meaning of Black93
6The Coethnic Disadvantage of Serving Your Own121
7From Civility to Conflict: Individualism, Opportunity, and Group Position142
8Shopping While Black: Symbolic Racism or the Same Old Racism?165
9Conclusion: Forging a Culture of Reciprocity and Respect181
App.: Notes on Methodology and Tales from the Field199
Notes233
Index259

New interesting textbook: Encyclopedia of Muscle Strength or Complete Massage

Leading the Global Workforce: Best Practices from Linkage Inc.

Author: David Giber

Leading the Global Workforce provides a handy guide for international organizations that must achieve results in managing and sustaining a global workforce. The fourteen illustrative cases outlined address the major concerns—recruiting and developing global leaders, global organizational learning, cross-cultural communication, outsourcing line functions, and managing global careers and transitions—from sixty of the world’s best-practice global organizations.  Each case shows how the organization advanced a global business strategy with a new initiative in the areas of global leadership development, cultural change, career transition, succession planning, change management, outsourcing, and global performance. In addition, Leading the Global Workforce also describes the overall strategy, planning, and implementation of the initiative; feedback from participants; and overall evaluation of results. Many of the cases contain competency models, practical tools, instruments, and materials that were most effective.



Saturday, December 27, 2008

Health Policy in a Globalising World or Leaders and Healthcare Organizational Change

Health Policy in a Globalising World

Author: Kelley Le

Increasing recognition of the impact that globalization may be having on public health has led to widespread concern about the risks arising from emerging and re-emerging diseases, environmental degradation and demographic change. A distinguished, international team of contributors covers a comprehensive range of topics and geographic regions herein, arguing that health policy making is being affected by globalization and that these effects are, in turn, contributing to the global health issues faced today.



Table of Contents:
List of figures
List of tables
List of boxes
Notes on contributors
Foreword
Preface
Acknowledgements
Abbreviations
1An introduction to global health policy3
2The public health implications of multilateral trade agreements18
3Globalisation and multilateral public-private health partnerships: issues for health policy41
4Global approaches to private sector provision: where is the evidence?63
5Regulation in the context of global health markets78
6Global policy networks: the propagation of health care financing reform since the 1980s97
7The globalisation of health sector reform policies: is 'lesson drawing' part of the process?120
8Cost-effectiveness analysis and priority-setting: global approach without local meaning?140
9Global rhetoric and individual realities: linking violence against women and reproductive health159
10The globalisation of DOTS: tuberculosis as a global emergency181
11Ageing and health policy: global perspectives195
12Workers' health and safety in a globalising world208
13Globalisation, conflict and the humanitarian response229
14Globalisation and health policy: trends and opportunities251
References281
Index317

Read also Life Beyond the Line or Agricultural Economics and Management

Leaders and Healthcare Organizational Change: Art, Politics, and Process

Author: Stewart Gabel

Health and mental health organizations are undergoing major changes in policies, procedures, structures, and emphasis. Many of these changes appear related to what may be termed the managed care revolution. This upheaval in delivery systems related to health and mental health care has been associated with great changes and rapid turnover in leaders and in leadership positions. It appears that many leaders are not able to lead their organizations into this or other new territories.
The purpose of this book is to describe stages that organizations go through as they move rapidly to adapt to new and sometimes unwanted changes. The emphasis is on the aspects of leaders and of leadership that appear tied to successful or unsuccessful outcomes for organizations in the midst of these rapid changes. Particular challenges and expectations that are likely to be present in organizations and in individuals facing change are described. Methods are presented that might be employed by leaders to confront various difficulties in order to direct successful outcomes for themselves, as leaders, and for their organizations. Throughout the book, the essential and sometimes differing goals of leaders as individuals and of leadership as a professional process are highlighted.
This book will be of interest to leaders and managers at all levels in various health and mental health care organizations, as well as graduate students in health care management, health care services, health care administration, and business administration. It will also be of interest to mental health professionals and graduate students in industrial and organizational psychology.

Booknews

In light of radical changes in health care organizations and the frequent inability of leaders to captain their ships through those storms, Gabel (U. of Colorado Medical School-Denver) describes stages that organizations go through as they move rapidly to adopt new and often unwanted changes. He emphasizes aspects of leaders and of leadership that appear tied to successful or unsuccessful outcomes. Annotation c. Book News, Inc., Portland, OR (booknews.com)



Starting Something or European Business

Starting Something: An Entrepreneur's Tale of Control, Confrontation and Corporate Culture

Author: Wayne McVicker

A piercingly honest and highly personal story of how a software firm that accidentally became a dotcom darling and eventually a 3 billion public company, survived its struggles in the face of daunting obstacles. Delivers a wealth of insight, information, and advice for entrepreneurs. An unflinching look at both the dark and the bright sides of corporate culture.

Soundview Executive Book Summaries

An Entrepreneur's Tale of Control, Confrontation and Corporate Culture
In 1996, entrepreneurs Wayne McVicker and Jeff Kleck started a company called Neoforma to sell a software product for the health care industry. In Starting Something, McVicker describes the story behind his startup and how it eventually went public with an IPO that was the 16th most successful IPO in history. His tale takes readers through the five years in which he was involved with the company and over which the organization grew and took on a life of its own.

What makes Starting Something different from other books written about dot-bust startups, most of which exploded onto the market only to implode in the next few years, is that Neoforma is still alive and well. Although McVicker eventually stepped aside from his now independent company, he paints a detailed portrait of his personal experiences during his time with the company, depicting the raw excitement and drama that accompanied the venture.

Step by step, McVicker takes readers from his first thoughts of journeying out on his own to his eventual departure from Neoforma. Early in his career, he was an architect who worked at a large architectural firm for nearly a decade. Next, he joined a radiotherapy medical equipment company called Varian doing computer design and drafting. After nine years at Varian, McVicker jumped at the opportunity to become an entrepreneur with another colleague from Varian and create a company that quickly became a thriving success. In Starting Something, he presents tales of bosses, lawyers, venture capitalists and investors while revealing the human side of his new business.

Names and Logos
While walking readers through the process of creating an organizational identity, McVicker describes the dilemmas associated with choosing a company name and logo. After detailing how he and Kleck created the name Neoforma, a made-up name that implies the creation of a new model for doing important things, he describes how many investors tried to have an impact on the new business by applying a new name of their devising to it. McVicker explains that he did finally change the company's original maze logo to one that looks much like many other dot-com logos, but he points out that customers simply saw what the company was and associated its name with it, so the name stayed.

As Neoforma grew, many legal issues and technical difficulties had to be overcome. McVicker offers an inside look at the heavy emotions that accompanied the financial challenges of running a new company. "Because I had so much invested, financially and emotionally, into Neoforma, I was anxious that the company depended so much on me. I felt that if I dropped my guard for a moment, the increasing pressures on the company would overwhelm me," McVicker writes. With thoughtful candor, he reveals the tension that accompanied the work and how it led to a deteriorating relationship with his wife. As a remedy, he hired an executive coach who helped him work through the stress and his own depression so he could get back to work.

Other issues covered in Starting Something include finding adequate office space, battling competition, leadership crises, hiring new blood, creating a healthy company culture, going public, and the ongoing stress of personal debt.

'Things to Keep in Mind'
At the end of Starting Something, McVicker offers a dozen "Things to Keep in Mind When Starting Something." These include the following:

  • Be who you are. If you aren't true to yourself, your company's culture will suffer. So will you.
  • Communicate empowerment. All employees powerfully influence a company's success and direction. Let them know they are valued and their voices are heard. Do this often and in many ways. Don't waste the potential of any employee.
  • Listen to all advice, but trust what you know. As you confront frequent obstacles, you might begin to question your core beliefs. Don't. Be patient. Ideas that require customers to change behavior often take 10 or more years to implement.
  • Enjoy yourself. It is very easy, during the inevitable times of monetary starvation and market inertia, to lose sight of how much fun it is to create something new and useful.

Why We Like This Book
Although McVicker writes that his book is not a how-to guide for entrepreneurs, it does, in fact, offer many lessons for new business owners about what worked and did not work during the formation of one successful company. With candid observations about the company and his own personal adventure, McVicker presents a straightforward recollection of his ups and downs in the driver's seat of a new venture. Copyright © 2006 Soundview Executive Book Summaries



Book review: Angry Heart or Buff Brides

European Business

Author: Debra Johnson

European Business highlights what is unique about the European business environment. As such it focuses upon European integration, especially market integration and explores how it has affected the strategy and behavior of businesses with a European presence. It covers topics like the single European market, the single currency and related policy issues. However, it also covers issues that have hitherto not been well covered such as the European consumer, entrepreneurship and Europe's relationship with emerging economies like China. The integration theme is central because Europe, although not without significant problems, is the deepest and most advanced case of regional integration in the contemporary world and is looked to as a potential role model by regions seeking greater integration themselves. However, a proper understanding of Europe would not be complete without some consideration of how the component parts of Europe (that is, the member states) relate to and affect policy and strategy andhow Europe itself interacts with the rest of the world. These issues are dealt with both in separate chapters and recur throughout the book. The book contains numerous topical case studies that demonstrate the above themes.



Table of Contents:
List of illustrations     xi
Preface     xvii
Abbreviations     xxi
europe - The National, Regional and Global Dimensions     1
A Portrait of Europe: Challenge and Change     3
Portrait of Europe     4
European social models     11
Europe's competitiveness problem     14
Internal change and the Lisbon Strategy     18
The Integration Imperative: Theory and Practice     24
What is economic integration?     25
Emergence of the EEC     30
The Treaty of Rome to the first enlargement     33
Political stagnation and economic sclerosis     34
Renewed vitality: from the Single European Act to the Treaty on European Union     34
The Maastricht backlash to Amsterdam     38
Institutions of the European Union     45
The business environment and European integration     54
European Business in a Global Context     58
The form and nature of globalisation     58
Economic integration and the international business environment     61
The European economy: comparative performance     63
The global presence and role of European business     69
Corporate-driven change inEuropean business     73
European business and the threat of economic nationalism     76
Conclusions     78
Market Integration     81
The Single European Market: The Bedrock of European Integration     83
European business and the single market     84
The initial SEM programme: intentions and objectives     85
The commercial effects of the initial SEM programme     87
The opinion of business     91
The effect on consumers     91
Developing the SEM: towards a new strategy     92
Progress towards the completion of the SEM     94
The external dimension of the SEM     98
Conclusion     101
European Competition Policy: The Guardian of Integrated Markets     103
The basis and form of competition policy     104
The core features of EU competition policy     105
Reform of competition policy     107
New themes in competition policy     109
The international dimension of EU competition policy     113
Conclusion     121
European Industrial Policy: Meeting the Challenges of International Competitiveness     124
The changing nature of European industry     124
The nature of industrial policy and international competitiveness     127
The evolving supranational policy: themes and issues     131
Towards an integrated approach to industrial policy     134
Sectoral issues in international competitiveness     138
Conclusion     142
Developing Small Businesses and Entrepreneurship Within Europe     145
The role of SMEs in the modern economy     146
Creating a more entrepreneurial culture within Europe     149
The emerging challenges for Europe's SMEs: the internationalisation of markets     151
The evolution of Europe's enterprise policy     155
Conclusions     160
Economic and Monetary Union: An Unfinished Project     162
What is EMU?     163
The road to EMU     165
Benefits and risks of EMU     169
The early years of EMU and looming challenges     172
Outlook     184
Trans-European Networks: Building an Infrastructure for Europe     188
The commercial importance of network infrastructure     189
The emergence of Tens     192
The network sectors: generic themes and policies     194
The financing of Tens     197
The role of the EU      198
Further issues in the development of Tens     202
The expanding dimensions of Tens     203
Progress towards Tens     205
Conclusion     206
Inputs and Factors of Production     209
Transport Policy: Towards Efficient and Effective Mobility     211
The importance of transport to European business     212
Long-term European transport trends     213
Evolution of the Common Transport Policy     215
Developing the CTP: the case of road haulage     219
Developing the CTP: the case of airlines     221
Developing the CTP: the case of rail     230
Conclusion: the future of the CTP     231
Energy Policy: Developing Competitive, Clean and Secure Energy Supplies     234
Background to EU energy policy     235
Continuity of EU energy policy     236
The competition pillar     239
The environmental pillar     249
The security of supply pillar (the international dimension)     250
Corporate responses to EU energy policy     254
Meeting the Challenges of the European Information Economy     262
The information revolution and international competitiveness     263
Progress towards the information society     266
The European information society: generic themes and strategy     273
Challenges to the creation of the European information society     277
Conclusion     281
European Labour Markets: The Search for Flexibility     284
Trends in EU labour markets     285
Labour market flexibility     290
Evolution of EU labour market policy     293
Amsterdam and beyond     302
Labour mobility     306
Conclusion     308
Environment Policy: Green Light for Competitiveness     311
European business and the environment     312
The rise of ecological modernisation     316
Evolution of EU environment policy     321
The expanding range of European environmental policy     324
The international dimension of environmental policy     334
Europe and the Consumer: Taking the European Consumer into Account     338
The importance of consumers     339
The emergence of EU consumer policy     341
The strategy for consumers     343
Consumers and the euro     345
The European Food Safety Agency     346
EU consumer protection legislation     351
The Internet and consumer protection     352
Financial services     354
Conclusion     355
Europe and the Rest of the World     357
Central and Eastern Europe: Response to a New Business Environment     359
The legacy of the past     360
Rapprochement between East and West Europe     361
What does an enlarged Europe mean?     366
The future     386
European Business in a Global Context: The Developed World     390
Europe and the triad     390
The EU, the WTO and the Common Commercial Policy     392
The challenge of intra-industry trade     393
The EU and trade with the triad     395
Conclusion     406
Europe and Emerging Economies: Opportunity or Threat?     408
China     409
Russia     421
India     427
Index     434

Microeconomics in Context or Business Ethics

Microeconomics in Context

Author: Neva Goodwin

This is not your parent's economics textWhileMicroeconomics in Context provides a through introduction to the principles of microeconomics, it delves deeper, offering a fresh portrait of the economic realities of the 21st century. Microeconomics in Contextaims to help you gain a deeper understanding of economic analysis and contemporary controversies of interest and importance. It examines economic activity in its environmental and social context, drawing on both traditional economic principles and new research to give you greater insight into our economic world.



See also: Business in Action or Strategic Management

Business Ethics: Ethical Decision Making and Cases

Author: O C Ferrell

As the core of undergraduate and graduate courses or as a supplement to other books, Business Ethics remains the established resource for accessible and up-to-date coverage of applied ethics. The Fifth Edition integrates details of actual business decisions and real-world cases, with pedagogical aids to promote critical-thinking skills.

  • The Instructor's Resource Manual features three new Behavioral Simulations recreating the power, pressures, and consequences of real decision-making.
  • Chapter 2 includes a discussion of information technology, and marginal e-Ethics icons indicate where the text examines e-Business and relevant web sites.
  • Global topics are featured throughout the text in addition to Chapter 9, Business Ethics in a Global Economy.

Booknews

This textbook is designed to help students improve their ability to make ethical decisions in business by providing them with a framework they can use to identify, analyze, and resolve ethical issues in business decision making. The text has been revised throughout, and new data and examples added, to be as up-to-date as possible in this fifth edition. New topics have been added, including technology ethical issues, and the relationship of styles of ethical decision making. Three new behavioral simulation role-play cases, designed specifically for use in the business ethics course, have also been added. Annotation c. Book News, Inc., Portland, OR (booknews.com)



Table of Contents:
Part 1Understanding Ethical Decision Making1
Chapter 1An Overview of Business Ethics2
Chapter 2Ethical Issues in Business26
Chapter 3Applying Moral Philosophies to Business Ethics52
Chapter 4Social Responsibility71
Chapter 5A Framework for Understanding Ethical Decision Making in Business102
Chapter 6Organizational Culture and Ethical Decision Making121
Chapter 7Organizational Relationships and Conflicts in Ethical Decision Making151
Chapter 8Development of an Effective Ethics Program176
Chapter 9Business Ethics in a Global Economy203
Chapter 10Business Ethics and Organizational Performance235
Part 2Cases259
Case 1Hershey Foods' Conflict with R.E.M.260
Case 2SPAM Versus Muppets267
Case 3Firestone's Tire Recall273
Case 4Sunbeam Corporation and "Chainsaw Al"281
Case 5Napster: The Debate Over Copyright Infringement293
Case 6Dow Corning's Breast Implants303
Case 7Mitsubishi: Sexual Harassment in the Workplace310
Case 8Tobacco Under Fire: Advertising a Harmful Product319
Case 9Ben & Jerry's Homemade: Social Responsibility and Growth326
Case 10The Wreck of the Exxon Valdez331
Case 11Archer Daniels Midland Company: The Costs of Price Fixing340
Case 12Columbia/HCA Healthcare Corporation348
Case 13Microsoft and the U.S. Government354
Case 14The Straying of Astra USA364
Case 15Mattel, Inc.: The Serious Business of Toys370
Appendix AAssociation and Industry Codes of Ethics379
Appendix BCompany Codes of Ethics397
Endnotes420
Index433

Friday, December 26, 2008

Budgeting for Not for Profit Organizations or Microeconomics for Managers

Budgeting for Not-for-Profit Organizations

Author: David C Maddox

A well-functioning budget process is more than a set of procedures—it provides a focus for the organization and management to analyze key financial and strategic issues. This invaluable reference addresses the fundamentals of managerial incentives, resource allocation, and practical ways in which these incentives can be managed to serve the strategic goals of the organization by taking an in-depth look at the principles of budgeting for not-for-profit organizations—higher education, charities and foundations, religious organizations, and hospitals and healthcare organizations.



New interesting book: Competition Policy or Management and Information Systems

Microeconomics for Managers

Author: David M Kreps

This outstanding new text by David Kreps, Microeconomics for Managers, underscores the connections between contemporary microeconomics and business, using full-length, integrated case studies to show prospective managers how economic models can yield answers to practical problems. Developed over the course of ten years at the Stanford Business School, Microeconomics for Managers leads the field with a strong game theoretic approach and full-chapter coverage of many modern topics, including Porter's five forces, signaling, transaction costs, and incentives.

Author Biography: David Kreps is Holden Professor of Economics at the Stanford Business School, where he has taught the Managerial Economics course for over ten years. A leading game theorist and a past recipient of the John Bates Clark Medal, he is the author of three books: A Course in Microeconomic Theory (Princeton University Press, 1990), Game Theory and Economic Modeling (Cambridge University Press, 1991), and Strategic Human Resources: Frameworks for General Managers (Wiley, 1999).



Leveraging Communities of Practice for Startegic Advantage or Security ID Systems and Locks

Leveraging Communities of Practice for Startegic Advantage

Author: Hubert Saint Ong

"This book is so valuable because it is intellectually stimulating and at the same time, it's chock full of practical advice. Through their success at Clarica, Hubert Saint-Onge and Deb Wallace have risen above all of the chatter about collaboration and have given us a best-of-breed primer for people who want to get results from communities of practice."
- Diane Hessan, President & CEO of Communispace Corporation, author, Customer-Centered Growth: 5 Strategies for Building Competitive Advantage

"Practical, focused, specific, detailed. It doesn't get any better than this! If you are looking for a case study in supporting and leveraging communities of practice for business success - this is it. Saint-Onge and Wallace have created an indispensable guide for increasing knowledge sharing and learning across the organization."
- Verna Allee, author, The Knowledge Evolution and The Future of Knowledge

"Hubert Saint-Onge and Deb Wallace point us to the undeniable core foundation of knowledge management -- that it is, first and foremost, a collaborative and uniquely human activity. Their book goes beyond a simple focus on technology to provide a wealth of strategies and tools for the more challenging, and ultimately more valuable work of engaging people directly in the creation and use of knowledge."
- Marc J. Rosenberg, Ph.D., Senior Director, Diamond Cluster International, Author, E-Learning: Strategies for Delivering Knowledge in the Digital Age


How can you build a successful community of practice that is integrally linked to your company"s strategic vision? Learn from the first-hand experience of Hubert Saint-Onge, recognized by Fortune magazine as aleader in the field of knowledge capital, and co-author Debra Wallace, the people responsible for a recent project to establish a community of practice for independent agents at Clarica Life Insurance Company— voted one of the most admired knowledge enterprises in the world by practitioners and researchers.

Leveraging Communities of Practice for Strategic Advantage combines theory and practice to outline a model for developing successful communities of practice and proposes a direction for establishing communities of practice as an integral part of the organizational structure. Saint-Onge and Wallace relate what worked, what didn"t, and why as they tell the story from inception through implementation to assessment. Whether you"re developing communities of practice or want to learn how to leverage existing communities for strategic gain, this book provides you with everything you need to launch successful communities of practice in your organization.

Hubert Saint-Onge is the Chief Executive Officer of Konverge Digital Solutions Corp., a Toronto-based firm of practitioners that implements fully integrated knowledge strategies based on optimized business processes and custom technology solutions. Mr. Saint-Onge is also the former Senior VP, Strategic Capabilities at Clarica Life Insurance Company, Waterloo, Ontario.

Debra Wallace, Ph.D., is Consultant, Knowledge and Learning Strategy Development, Sun Life Financial Canada. She is responsible for developing the knowledge and learning strategy for the newly combined Sun Life Financial and Clarica Life Insurance Company organizations.

Etienne Wenger

Fantastic. We have been waiting for a book like this: the unabridged story of building a strategic, web-based community of practice in an organization that has made a full commitment to the idea. You get it all: the conceptual framework, the business rationale, the detailed processes and workplans, the successes and the missteps, the actual documents used, and the vision of where it is all going. A must-read for anyone serious about building strategic capabilities in organizations.

Joyce Wycoff

In spite of the billions of dollars we spend on training every year, we now know that most adult learning happens person-to-person and by actively applying new ideas. Communities of practice stimulate and support the type of learning that leads to innovation and better results. This book is a gold mine for understanding how to stimulate and support communities of practice.

Diane Hessan

This book is so valuable because it is intellectually stimulating and at the same time, it's chock full of practical advice. Through their success at Clarica, Hubert Saint-Onge and Deb Wallace have risen above all of the chatter about collaboration and have given us a best-of-breed primer for people who want to get results from communities of practice.

Verna Allee

Practical, focused, specific, detailed. It doesn't get any better than this! If you are looking for a case study in supporting and leveraging communities of practice for business success - this is it. Saint-Onge and Wallace have created an indispensable guide for increasing knowledge sharing and learning across the organization.

Chun Wei Choo

Clarica Life Insurance is one of the most admired knowledge enterprises in the world. Here is the inside scoop on how Clarica is creating business value by sharing knowledge through its online communities. Hubert Saint-Onge, Canada's best known KM strategist, and Deb Wallace, community builder par excellence, have written an engaging practitioner's guide on how to develop communities of practice as forums for learning and knowledge sharing.

Marc J. Rosenberg

Hubert Saint-Onge and Deb Wallace point us to the undeniable core foundation of knowledge management — that it is, first and foremost, a collaborative and uniquely human activity. Their book goes beyond a simple focus on technology to provide a wealth of strategies and tools for the more challenging, and ultimately more valuable work of engaging people directly in the creation and use of knowledge.

Lynne C. Howarth

With a wealth of practical experience to augment their insightful case study analyses, Saint-Onge and Wallace compellingly demonstrate how communities of practice foster learning and facilitate knowledge sharing to add value to an organization and enhance its competitive advantage.

Eric E. Vogt

Many people talk about Communities of Practice, but few actually know how to make them thrive and grow! In this book, Hubert Saint-Onge and Deb Wallace generously share their years of experience, from the strategic conceptual plane to the tactical implementation process. It is an essential companion to anyone seriously considering Communities in an organizational setting.



Table of Contents:
Acknowledgments
Introduction
Pt. ISetting the Context for Communities of Practice1
Ch. 1Increasing Capabilities in the Knowledge-Driven Organization3
Ch. 2Communities of Practice: High-Trust Vessels for Increasing Capabilities27
Ch. 3Situating Communities of Practice in a Strategic Context53
Ch. 4A Blueprint for Building Communities of Practice77
Pt. IIBuilding Communities of Practice in a Strategic Context119
Ch. 5Community Development Process Model Overview121
Ch. 6Phase I: Community Design and Launch143
Ch. 7Phase II: Community Implementation and Growth173
Ch. 8Establishing Community Value: Measurement and Reflection209
Pt. IIICreating Communities: A Course of Action229
Ch. 9Community Design and Launch: Illustration of Activities231
Ch. 10Community Implementation and Growth: Illustration of Activities273
Ch. 11Communities as Catalysts for Change313
AppCommunity Development: Quick-Start Toolkit333
Index355
About the Authors371

Books about:

Security, ID Systems and Locks: The Book on Electronic Access Control

Author: Joel Konicek

Written in clear and simple terms, Security, ID Systems and Locks provides the security professional with a complete understanding of all aspects of electronic access control. Each chapter includes important definitions, helpful study hints, highlighted review, and application questions.
Security, ID Systems and Locks will teach you how to:
· Work with consultants
· Negotiate with dealers
· Select communications options
· Understand what computer professionals are saying
· Provide better security

Throughout the book, the reader will find advice from security professionals, computer wizards, and seasoned trainers. Topics include a history of access control, modern ID technology, locks, barriers, sensors, computers, wiring, communications, and system design and integration.
Joel Konicek has worked in almost every phase of the security industry. He is president and co-founder of Northern Computers, Inc., sits on the board of the Security Industry Association (SIA) and serves as SIA's Education Committee chairperson. He has lectured widely and conducted training seminars on sales and technical support issues.
Karen Little, a technical writer and trainer, has been president of Clear Concepts since 1992. She provides research, writing, and illustrations for technical documentation, training manuals, Web sites, and interactive multimedia.

Review questions and study tips make it easy to assess what you've learned.
Well-written and easy to understand, this is the most up-to-date book on electronic access control.
Coupons in the back of the book will save money on training programs in access control.



Thursday, December 25, 2008

Intercultural Communication or Europe 1900 1945

Intercultural Communication

Author: Susan Eckert

Enhance your cross-cultural communication skills with INTERCULTURAL COMMUNICATION! By shifting the focus solely away from ethnicity and color, this business communication text helps you to understand the many ways we may all differ from one another culturally. With an inside-out approach, you will learn to identify your own stereotypes, understand how your beliefs and world views affect behavior, respond to challenges, and build critical constructive communication skills.



Interesting book:

Europe 1900-1945 (The Short Oxford History of Europe)

Author: Julian Jackson

This book provides a thought-provoking and wide-ranging history of the whole of Europe between 1900 and 1945. Featuring six lively and stimulating chapters that have been specifically written for this volume, Europe 1900-1945 focuses on the political, economic, social, and cultural aspects of this time period. It also examines the international relations within Europe and the wider world. Particular care is taken to integrate developments in southern and eastern Europe (including the USSR) into the more familiar story of what occurred in western and central Europe. A guide to further reading, a chronology, and an index allow readers to follow up on interest in particular countries.



Table of Contents:
List of contributors
1Introduction1
2International relations16
3Economy48
4Politics77
5Society116
6Imperialism and the European empires138
7Culture173
8Conclusion199
Further reading205
Chronology212
Maps218
Index227

A Course in Financial Calculus or Hospital Billing

A Course in Financial Calculus

Author: Alison Etheridg

This text is designed for first courses in financial calculus aimed at students with a good background in mathematics. Key concepts such as martingales and change of measure are introduced in the discrete time framework, allowing an accessible account of Brownian motion and stochastic calculus. The Black-Scholes pricing formula is first derived in the simplest financial context. Subsequent chapters are devoted to increasing the financial sophistication of the models and instruments. The final chapter introduces more advanced topics including stock price models with jumps, and stochastic volatility. A large number of exercises and examples illustrate how the methods and concepts can be applied to realistic financial questions.



Look this:

Hospital Billing: Completing UB-04 Claims

Author: Susan Magovern

Hospital Billing, Second Edition provides current content with a practical approach. The content addresses the real world of the hospital billing department, integrating the computer skills and procedures needed for daily work. The material also addresses the types of critical thinking, analysis, and synthesis skills demanded by today’s employers. The text includes instruction that entry-level hospital billers must understand, including the following: the hospital billing flow; basic coding and payment systems; the data elements required to complete the recently mandated new UB-04 form; the way in which form-completion requirements vary depending on the type of facility; the medical insurance plan, and inpatient/outpatient status; job performance in compliance with HIPAA privacy and best practices regulations; and how computerized systems are used for form completion



Table of Contents:
PART 1: THE HOSPITAL BILLING ENVIRONMENT


Chapter 1: Introduction to Hospital Billing
Chapter 2: The Hospital Billing Process
Chapter 3: Hospital Insurance
Chapter 4: Medical Coding Basics
Chapter 5: Payment Methods and Billing Compliance


PART 2: THE UB-04 CLAIM FORM


Chapter 6: Overview of the UB-04 Claim Form
Chapter 7: Provider Information
Chapter 8: Patient Information
Chapter 9: Condition Codes
Chapter 10: Occurrence Codes/Dates
Chapter 11: Value Codes and Amounts
Chapter 12: Revenue Codes, Descriptions, and Amounts
Chapter 13: Payer, Insured, and Employer Information
Chapter 14: Diagnosis and Procedure Codes
Chapter 15: Physician Information, Remarks, and Code-Code Field


PART 3: SIMULATION

Chapter 16: The UB-04 Form Filler
Chapter 17: Case Studies

Appendix A: UB-04 Form Completion Tables
A-1: UB-04 Form Locators
A-2: Type of Bill Codes
A-3: Occurrence Codes and Dates
A-4: Value Codes
A-5: Revenue Codes: Numerical Order
A-6: Revenue Codes: Alphabetic Order

Appendix B: Comparing the Old and New Claim Forms
B-1: A Comparison of the UB-92 and the UB-04

Abbreviations
Glossary
Index

Appendix C: Blank UB-04 Forms

Response to Disaster or Systems of Violence

Response to Disaster: Fact Versus Fiction and Its Perpetuation: the Sociology of Disaster

Author: Henry W III Fischer

This edition of " Response to Disaster" provides an updated and more thorough version of the well-received 1994 first edition. The author adds new research and expands on areas only briefly developed in the first edition which disseminated the original research findings from several disaster research studies completed by the author. He provides the reader with a basic understanding of how people and organizations usually respond to a disaster in contrast to how they are usually perceived to respond, as well as a description of how and why the mass media helps provide both accurate and inaccurate information involving disasters. In addition, the author discusses organizational response to disasters and assesses future needs in research to improve the reaction to them so that mitigation, planning, and disaster response activity are more effective. Here he greatly expands the areas of theory of approaches to disaster.

Author Biography: Henry W. Fischer III is a member of the International Research Committee on Disasters, and is Associate Professor in the Department of Sociology and Anthropology at Millersville University of Pennsylvania.

Booknews

A third-generation disaster researcher challenges what he sees as a myth perpetrated since the genesis of the field in the 1950s that faced with an emergency, most people will panic and flee, become helplessly impassive, or loot. He sets out the empirical evidence in statistics and case studies. He agrees with colleagues that the mass media are a primary factor in spreading the myth, but goes beyond them to address what emergency agencies can do despite it. Graduate and undergraduate students interested in social response to disasters, the disaster research community, and people responsible for responding to disaster might find the treatment interesting. Annotation c. by Book News, Inc., Portland, Or.



Go to: Mediterranean Heart Diet or Living Sober

Systems of Violence: The Political Economy of War and Peace in Colombia

Author: Nazih Richani

This work examines the political, economic and military factors that have contributed to thirty-seven years of protracted violent conflict in Colombia. Using four years of field research, and more than 200 interviews, Nazih Richani examines Colombia's "war system" - the systemic interlacing relationship among actors in conflict, their respective political economy, and also the overall political economy of the system they help in creating. Two key questions are raised: Why do some conflicts protract, and when they do protract, what types of socioeconomic and political configurations make peaceful resolutions difficult to obtain? Also addressed are the lessons of other protracted conflicts, such as those found in Lebanon, Angola, and Italy.

Booknews

Richani (political science, Kean U.) examines the political, economic, and military factors that have contributed to 37 years of violent conflict in Colombia, based on four years of field research and some 200 interviews. Annotation c. Book News, Inc., Portland, OR (booknews.com)



Table of Contents:
Acknowledgments
Ch. 1Introduction1
Ch. 2Institutional Failure: Genesis of the War System11
Ch. 3The Military and the Comfortable Impasse37
Ch. 4Guerrillas and the Impasse59
Ch. 5Paramilitaries, Organized Crime, and the Dynamics of War93
Ch. 6The Dominant Classes and the Prospects of Peace133
Ch. 7Colombia's Civil War in Comparative Perspective157
AppSelection of the Interview Population173
Notes175
Bibliograpby211
Index221

Wednesday, December 24, 2008

The Art of Leadership or Self Ownership Freedom and Equality

The Art of Leadership

Author: George Manning

The Art of Leadership is an applied book that combines behavior theory with business practice. Each unit teaches central concepts and skills in an important area of leadership development, then provides exercises and self-evaluations to apply that knowledge. In this way, The Art of Leadership actively involves the reader in the learning process. This book introduces principles and skills of leadership in a way that is appropriate for both new and experienced leaders, and it is suitable for students and everyday people who must influence others to get things done. The authors' hope is that readers will ultimately become the leaders they always wanted to have.



Table of Contents:
Preface
Acknowledgments
Introduction: Setting the Stage1
Pt. 1Leadership Variables15
Unit 1The Leadership Equation16
Unit 2Leadership Qualities26
Unit 3Characteristics of Followers31
Unit 4Situational Factors37
Pt. 2The Power of Vision55
Unit 5The Importance of Vision56
Unit 6The Motive to Lead67
Unit 7Organizational Climate72
Pt. 3The Importance of Ethics81
Unit 8Leadership Ethics82
Unit 9The Role of Values92
Unit 10Ethics at Work112
Pt. 4The Empowerment of People119
Unit 11Leadership Authority120
Unit 12Empowerment in the Workplace133
Unit 13The Quality Imperative138
Pt. 5Leadership Principles147
Unit 14Effective Leadership148
Unit 15Human Relations159
Unit 16The Team Concept165
Pt. 6Understanding People191
Unit 17Human Behavior193
Unit 18The Art of Persuasion209
Unit 19The Diversity Challenge219
Pt. 7Multiplying Effectiveness231
Unit 20Effective Delegation232
Unit 21How to Assign Work239
Unit 22The Role of Personality248
Pt. 8Developing Others265
Unit 23The Leader as Teacher266
Unit 24Helping People Through Change278
Unit 25Burnout Prevention286
Pt. 9Performance Management301
Unit 26Managing Performance302
Unit 27Professional Performance313
Unit 28Sustaining Discipline333
Conclusion: Challenge and Charge339
Endnotes347
Glossary363
Index369

See also: Healthy for Life or The Aromatherapy Bible

Self-Ownership, Freedom, and Equality

Author: G A Cohen

Defenders of capitalism claim that its inequality is the necessary price of the freedom that it guarantees. In that defense of capitalist inequality, freedom is self-ownership, the right of each person to do as he wishes with himself. The author shows that self-ownership fails to deliver the freedom it promises to secure. He thereby undermines the idea that lovers of freedom should embrace capitalism and the inequality that comes with it. In the final chapter he reaffirms the moral superiority of socialism, against the background of the disastrous Soviet experiment.



The Standard Code of Parliamentary Procedure or Strategy and Structure

The Standard Code of Parliamentary Procedure

Author: Alice Sturgis

Already the acclaimed choice of thousands of successful organizations including the American Library Association, the Fourth
Edition features an all-new chapter that considers the ways the Internet and other state-of-the-art technologies have rewritten the rules of today's meetings and conventions. This easy-to-use, paperback volume—the popular alternative to Robert's Rules—is the most comprehensive, understandable, and logical guide to smooth-running, professional meetings.
Alice Sturgis was a practicing parliamentarian and consultant to national and international professional and business organizations. She taught at Stanford University and the University of California.



Table of Contents:
To the Reader
Introduction
Ch. 1The Significance of Parliamentary Law
Ch. 2Fundamental Principles of Parliamentary Law
Ch. 3Presentation of Motions
Ch. 4Classification of Motions
Ch. 5Precedence of Motions
Ch. 6Rules Governing Motions
Ch. 7Main Motions
Ch. 8Subsidiary Motions
Ch. 9Privileged Motions
Ch. 10Incidental Motions
Ch. 11Notice of Meetings and Proposals
Ch. 12Meetings
Ch. 13Quorum
Ch. 14Order of Business
Ch. 15Debate
Ch. 16Votes Required for Valid Actions
Ch. 17Methods of Voting
Ch. 18Nominations and Elections
Ch. 19Officers
Ch. 20Committees and Boards
Ch. 21Committee Reports and Recommendations
Ch. 22Conventions and Their Committees
Ch. 23Minutes
Ch. 24Charters, Bylaws, and Rules
Ch. 25Finances
Ch. 26Legal Classifications of Organizations
Ch. 27Rights of Members and of Organizations
Ch. 28Staff and Consultants
Ch. 29Dealing With Disapproved Or Obsolete Motions
Ch. 30Often-Asked Questions
Appendix A. Governmental Boards, Councils, Commissions, and Committees
Appendix B. Suggested Bylaw Provisions for a Local Organization
Appendix C. Model Minutes
Notes
Definitions of Parliamentary Terms
Principal Rules Governing Motions
Incidental Motions
The Chief Purposes of Motions
Index

Look this: The Complete Guide to Aspergers Syndrome or The Shangri La Diet

Strategy and Structure: Chapters in the History of the American Industrial Enterprise

Author: Alfred Dupont Chandler

This book shows how the seventy largest corporations in America have dealt with a single economic problem: the effective administration of an expanding business. The author summarizes the history of the expansion of the nation's largest industries during the past hundred years and then examines in depth the modern decentralized corporate structure as it was developed independently by four companies--du Pont, General Motors, Standard Oil (New Jersey), and Sears, Roebuck. This 1990 reprint includes a new introduction by the author.



Cultural Diversity in the Workplace or Tax Research

Cultural Diversity in the Workplace: Issues and Strategies

Author: George Henderson

All CEOs, managers, supervisors, training professionals, and educators must be able to effectively recruit, train, manage, and promote a culturally diverse work force. Unfortunately, few of them have been adequately trained to do so. Effective management of diversity is good business. It takes effective communication, conflict resolution, and the creation of an inclusive organizational culture to succeed. This comprehensive book helps administrators better understand the problems they face--and how to deal with them--by dispelling the myths and facing the realities of cultural diversity.



Table of Contents:
Tables and Figures
Preface
Acknowledgments
Pt. 1People
2Ethnic Minorities19
3Women47
4Older Workers73
5Workers with Disabilities91
6Foreign Workers111
Pt. 2Workplace Issues and Interventions
7Barriers to Cultural Diversity133
8Communication in Organizations151
9Words That Hurt177
10Cross-Cultural Conflict195
Appendix231
References233
Index253

Book about: The Last Thousand Days of the British Empire or 1960 LBJ VS JFK VS Nixon

Tax Research

Author: Barbara Karlin

For undergraduate and graduate courses in Tax Research

 

Written from the perspective of an experienced tax practitioner, this user-friendly text provides students with practical steps and suggestions for Tax Research.



Tuesday, December 23, 2008

Excel Applications for Accounting Principles or Cost Accounting

Excel? Applications for Accounting Principles

Author: Gaylord N Smith

The text introduces students to the power of spreadsheets. It contains over 50 spreadsheet problems that reinforce principles of accounting concepts. The problems incorporate formula development and model building skills that may be used in a variety of accounting applications. Emphasis is placed on what if analysis.



Go to: Narrative Methods for Organizational Communication Research or Management Research

Cost Accounting: Accounting and Control

Author: Maryanne M Mowen

COST MANAGEMENT emphasizes that changing conditions often require a change in systems. Emphasizing this point stresses the dynamic and exciting nature of the field. By taking a systems approach -- one that first covers functional-based cost and control and then activity-based cost systems -- students understand how to understand and manage any cost management system.



Table of Contents:
PART 1. FOUNDATION CONCEPTS. 1. Introduction to Cost Management. 2. Basic Cost Management Concepts. 3. Cost Behavior. 4. Activity-Based Costing. PART 2. FUNDAMENTAL COSTING AND CONTROL. 5. Job Order Costing. 6. Process Costing. 7. Allocating Costs of Support Departments and Joint Products. 8. Budgeting and Activity-Based Budgeting. 9. Standard Costing. 10. Decentralization and International Issues. PART 3. ADVANCED COSTING AND CONTROL. 11. Strategic Cost Management. 12. Activity-Based Management. 13. The Balanced Scorecard. 14. Quality Cost Management. 15. Productivity Measurement and Control. 16. Environmental Costs: Measurement and Control. PART 4. DECISION MAKING. 17. Cost-Volume-Profit Analysis. 18. Tactical Decision Making. 19. Pricing and Profitability Analysis. 20. Capital Investment. 21. Inventory Management.

Attitudes In and Around Organizations or End of Capitalism

Attitudes In and Around Organizations, Vol. 9

Author: Arthur P Brief

How do the attitudes people bring with them to the workplaceùattitudinal baggageùaffect thoughts, feelings, and actions in organizations? How are the attitudes of those outside an organization (stockholders, customers, suppliers, government officials, and the public-at-large) affected by the organization? Attitudes In and Around Organizations provides a concise summary of what we know about attitudes and suggests what we might discover by adopting novel means, both conceptual and methodological, for studying attitudes in and around organizations. Arthur P. Brief provides an overview of the job satisfaction literature, including a redefinition of job satisfaction. In addition, he examines the various means by which attitudes have been measured, attitude formation and change, and the resistance of attitudes to change efforts. Groups whose attitudes are organizationally relevant (customers, for example) are examined in order to illustrate how organizations affect the attitudes of people beyond their boundaries and to determine how organizations can influence salient attitudes in their environments. The concluding chapter offers the reader a view of the future and suggests ideas for future research. Students, researchers, consultants, and organizational decision makers will find this a relevant, engaging, and thought-provoking resource.

Booknews

Reconsidering, but venturing beyond, job satisfaction in his study of the social psychology of attitudes in organizations, Brief (business and psychology, Tulane U.) demonstrates how attitudinal baggage bilaterally informs the changing workplace, its customers and other business contacts. Negative racial attitudes provide an exemplar of why this study of attitudes is "much ado about something." The reference list for business students, consultants, and organizational decision makers is an impressive 57 pages. Annotation c. by Book News, Inc., Portland, Or.



Look this: The Greatest Presidential Stories Never Told or From Colony to Superpower

End of Capitalism (as We Knew It): A Feminist Critique of Political Economy

Author: J K Gibson Graham

In the mid-1990s, at the height of academic discussion about the inevitability of capitalist globalization, J. K. Gibson-Graham presented a groundbreaking and controversial argument for envisioning alternative economies. This new edition includes an introduction in which the authors address critical responses to The End of Capitalism and outline the economic research and activism they have been engaged in since the book was first published.



Table of Contents:
Introduction to the New Edition: Ten Years Onvii
Preface and Acknowledgmentsxxxvii
Chapter 1Strategies1
Chapter 2Capitalism and Anti-essentialism: An Encounter in Contradiction24
Chapter 3Class and the Politics of "Identity"46
Chapter 4How Do We Get Out of This Capitalist Place?72
Chapter 5The Economy, Stupid! Industrial Policy Discourse and the Body Economic92
Chapter 6Querying Globalization120
Chapter 7Post-Fordism as Politics148
Chapter 8Toward a New Class Politics of Distribution174
Chapter 9"Hewers of Cake and Drawers of Tea"206
Chapter 10Haunting Capitalism: Ghosts on a Blackboard238
Chapter 11Waiting for the Revolution ...251
Bibliography266
Index286

A History of American Business or Romancing the Clock

A History of American Business

Author: Keith Bryant

A chronological/topical survey of business history in America. Designed as a core text.

Booknews

A general survey of the subject to accompany an elementary college- level business course. Annotation c. Book News, Inc., Portland, OR (booknews.com)



Books about: Dental Office Management or Taguchi Methods for Robust Design

Romancing the Clock

Author: Marvin Karlins

Don’t watch the clock–romance it! Filled with stories of universal appeal, this entertaining book is about time and how you can use it to love the life you live. Illuminating ideas and twelve Action Steps help you learn to use your time to accentuate the positives and reduce the negatives in your life. Drawing on Dr. Karlin’s 20+ years of experience, learn how time management influences all aspects of your life and how to make life (at both home and work) more productive and happy. Introduces readers to a different mindset regarding time management—one that focuses on enjoying the time (and getting more out of the time) you have.Gives readers tangible recommendations and an easy way to improve their time management–and their lives.Engages readers with its practical style and conversational tone.



Table of Contents:

What My Doctor's Appointment Taught Me About Time Management 1

1 Don't Accumulate Possessions That Create More Hassle Than Joy 5

2 Money Is Time: Use It to Purchase Positives and Sell "Shoelaces" in Your Life 15

3 Prune Your Interpersonal Relationships 24

4 Give the Green Face Syndrome the Red Light 29

5 Don't Get Down on Your Luck 35

6 Choose a Career As If a Third of Your Life Depended on It: It Does 43

7 Revel in the Journey or Skip the Trip! 57

8 Don't Always Put Off Until Tomorrow What You Can Enjoy Today 62

9 Avoid the Pitfalls of Perfectionism 66

10 Pursue a Healthy Lifestyle: It Enhances Joyful Living 71

11 When You Must Do Battle ... Pick Your Fights with Care 87

12 A Metaphor to Live By 98

Exercises and Applications 103

Index 135

Monday, December 22, 2008

Money Has No Smell or Basic Mathematics for Economists

Money Has No Smell: The Africanization of New York City

Author: Paul Stoller

In February 1999 the tragic New York City police shooting of Amadou Diallo, an unarmed street vendor from Guinea, brought into focus the existence of West African merchants in urban America. In Money Has No Smell, Paul Stoller offers us a more complete portrait of the complex lives of West African immigrants like Diallo, a portrait based on years of research Stoller conducted on the streets of New York City during the 1990s.
Blending fascinating ethnographic description with incisive social analysis, Stoller shows how these savvy West African entrepreneurs have built cohesive and effective multinational trading networks, in part through selling a simulated Africa to African Americans. These and other networks set up by the traders, along with their faith as devout Muslims, help them cope with the formidable state regulations and personal challenges they face in America. As Stoller demonstrates, the stories of these West African traders illustrate and illuminate ongoing debates about globalization, the informal economy, and the changing nature of American communities.

Library Journal

This urban ethnography explores the informal multinational and multiethnic economy of West African street vendors in New York City. The title refers to the vendors' business philosophy that religious, political, or ethnic differences should not interfere with their goal of making a profit, necessary not only to support themselves but also their African families. Anthropologist Stoller provides the cultural and historical context needed to understand how West African trading practices and Islamic traditions are incorporated into the challenges of the New York City environment. His narrative style nicely interweaves individual stories with theory about the social, political, and economic adaptations of immigrant communities and demonstrates the impact of globalization on all types of economies formal and informal, large and small. Additionally, this ethnography is a fine example of how traditional anthropological fieldwork fits into a complex urban setting. Prolific author Stoller (e.g., Jaguar: A Story of Africans in America) has worked with the Songay-speaking peoples of Niger for three decades, and the depth of his experience is evident here. Highly recommended for all academic collections. Copyright 2002 Cahners Business Information.



Table of Contents:
Prologue: Money Has No Smell
1A Slow Afternoon at the Harlem Market1
2Urban Intersections/Existential Crossroads11
3The Way of the Jaguar28
4African/Asian/Uptown/Downtown45
5Afrocentric Marketing64
6Regulating Urban Life88
7The Spatial Politics of African Trading in Harlem121
8City Life144
Epilogue: Issifi's Path176
Notes183
References207
Index219

New interesting textbook: Leadership Wisdom or Ethics for CPAs

Basic Mathematics for Economists

Author: Mike J Rosser

Economics students will welcome the new edition of this excellent textbook. Mathematics is an integral part of economics and understanding basic concepts is vital. Given that many students come into economics courses without having studied mathematics for a number of years this clearly written book will help to develop quantitative skills in even the least numerate student up to the required level for a general Economics or Business Studies course.

Booknews

A textbook covering the basic mathematics necessary for degree programs in economics and related subjects at a level suitable for students without high-level mathematics. Fundamental arithmetic and algebraic techniques are gradually introduced in the context of economic applications. Particular attention is paid to resource allocation and financial decision-making within the firm, together with applications using Lotus 1-2-3. Annotation c. Book News, Inc., Portland, OR (booknews.com)



Understanding Disney or Software Project Management in Practice

Understanding Disney

Author: Janet Wasko

"Since the 1930s the Walt Disney Company has produced characters, images, and stories which have captivated audiences around the world. How can we understand the appeal of Disney products? What is it about the Disney phenomenon that attracts so many children as well as adults?" "In this new book, Janet Wasko examines the processes by which the Disney company - one of the largest media and entertainment corporations in the world - manufactures the fantasies which enthrall millions. She analyses the historical expansion of the Disney empire, examines the content of Disney's classic films, cartoons and TV programs and shows how they are produced, considering how some of the same techniques have been applied to the Disney theme parks. She also discusses the reception of Disney products by different kinds of audiences. By looking at the Disney phenomenon from a variety of perspectives, she provides a fresh and comprehensive account of one of the most significant media and cultural institutions of our time." This important book by a leading scholar of the entertainment industries will be of great interest to students in media and cultural studies and will appeal to a wide readership.



New interesting book: Santa Monica Farmers Market Cookbook or Martin Yans Quick and Easy

Software Project Management in Practice

Author: Pankaj Jalot

We often hear about software projects that are late, over budget, or unable to satisfy customer needs. Yet some organizations are able to manage project after project successfully with desired results. In this book, Pankaj Jalote looks at one such organization, Infosys Technologies, a highly regarded high-maturity organization, and details the processes it has in place to manage projects. Revealing exactly how Infosys operates, Jalote provides an excellent case study to guide project managers everywhere. The specific Infosys practices described reflect sound management principles and practices. They are also grounded in common sense, and can be incorporated into any organization’s software development operation easily.

With an actual software project from Infosys used as a running example, the author explains the key aspects of successful project management–from process planning through project monitoring and closure. The practices discussed are also compatible with the widely adopted Capability Maturity Model® (CMM®). In the end, readers will gain a practical framework for systematically improving the planning and execution of any software project.

In-depth coverage of the Infosys software project management process includes:


• Requirement change management
• Process planning, tailoring, monitoring, and auditing
• Effort estimation and scheduling
• Quantitative quality management
• Risk assessment and control
• Measurement and tracking planning
• Project team planning
• Customer communication
• Configuration management
• Reviews
• Project tracking and closureanalysis
• Milestone analysis
• Activity level analysis using SPC
• Defect prevention
• The process database

Many guidelines exist for achieving higher software process maturity. This book shows you how by example.

Booknews

From his experience with Infosys, Jalote (computer science and engineering, Indian Institute of Technology, Kampur) details the successful project management practices used by that company— assessed at the highest level of the Capability Maturity Model for software process improvement—to demonstrate that delivering quality software within budget and deadline need not be an oxymoron. Includes actual examples, a running case study, and supporting tables and figures. Annotation c. Book News, Inc., Portland, OR (booknews.com)



Table of Contents:
Preface
Ch. 1Managing Software Projects1
Pt. IProject Planning19
Ch. 2The Project Planning Infrastructure21
Ch. 3Process Planning35
Ch. 4Effort Estimation and Scheduling51
Ch. 5Quality Planning77
Ch. 6Risk Management93
Ch. 7Measurement and Tracking Planning109
Ch. 8The Project Management Plan127
Ch. 9Configuration Management153
Pt. IIProject Execution and Closure175
Ch. 10Reviews177
Ch. 11Project Monitoring and Control199
Ch. 12Project Closure235
Index253

Communicating Leadership or Oral Interpretation

Communicating Leadership: An Organizational Perspective

Author: Patricia D Witherspoon

Communicating Leadership: An Organizational Perspective looks at the relationship between leadership and communication within organizations. The first of its kind, this new book examines how the ability to lead within an organization depends on the ability to communicate. Framed by both traditional and the most up- to-date research on leadership and organizations, Communicating Leadership shows readers the critical role communication plays in the process of moving people toward shared goals. Includes chapters on contemporary leadership roles that are often overlooked in other leadership books and a discussion of organizational leadership in the future. For professionals in any field who are in a position of leadership.



Table of Contents:
A Personal Note to the Reader
Preface
Acknowledgments
1Notions of Leadership: Concepts and Theories1
2Organizations as "Places" of Leadership23
3Leaders as Communicators: A Look at "Style"50
4Leaders as Creators and Sustainers of Organizational Culture74
5Leaders as Decision Makers100
6Leaders as Change Agents126
7Leaders as Facilitators and as Reflections of Organizational Diversity148
8Using New Communication Technologies in Organizations: The Leader as Champion of Communication Innovations169
9Communicating Leadership: Summary Observations and Suggestions for the Future193
Index207

Look this: Food of India or The Road to a Healthy Heart Runs through the Kitchen

Oral Interpretation

Author: Timothy Gura

Whether your performance is on stage, in front of a classroom, or in the workplace, Oral Communication, Eleventh Edition provides you with a strong foundation for effectively communicating your message to an audience.



Sunday, December 21, 2008

American Class Structure in an Age of Growing Inequality or Seamless Government

American Class Structure in an Age of Growing Inequality

Author: Dennis Gilbert

The American Class Structure in an age of growing inequality is a current, concise treatment of America's ever-changing class structure. Author Dennis Gilbert asks a deceivingly simple question: Why is social inequality in America increasing? This question is answered through discussion of nine key variables and the best historical and contemporary empirical studies of class inequality in American Society, providing students with a broad overview of social inequality in America.

Instructor's Resources on CD-Rom are available to qualified instructors (contact info@sagepub.com to request a copy).



Table of Contents:
About the Author     xi
Preface     xiii
Social Class in America     1
Karl Marx     3
Max Weber     7
Three Issues and Ten Variables     10
What Are Social Classes?     11
An American Class Structure     12
Is the American Class Structure Changing?     14
Conclusion     17
Key Terms Defined in the Glossary     17
Suggested Readings     17
Position and Prestige     19
W. Lloyd Warner: Prestige Classes in Yankee City     20
Prestige Class as a Concept     23
How Many Classes?     23
Class Structure of the Metropolis     26
Prestige of Occupation     30
Occupations and Social Classes     33
People Like Us     33
Conclusion: Perception of Rank and Strata     35
Key Terms Defined in the Glossary     37
Suggested Readings     37
Social Class, Occupation, and Social Change     38
Middletown: 1890 and 1924     39
Middletown Revisited     40
Industrialization and the Transformation of the National Class Structure     41
The National Upper Class     42
The Industrial Working Class     44
The New Middle Class     46
National Occupational System     47
The Transformations of the American Occupational Structure     49
From Agricultural to Postindustrial Society     51
Women Workers in Postindustrial Society     53
Transformation of the Black Occupational Structure     55
Wages in the Age of Growing Inequality     56
Growing Inequality of Wages: Why?     60
Harrison and Bluestone: New Corporate Strategies     61
Frank and Cook: Winner Take All     63
Conclusion     64
Key Terms Defined in the Glossary     65
Suggested Readings     66
Wealth and Income     68
The Income Parade     69
Lessons From the Parade     73
The Distribution of Income     75
Sources of Income     77
Income Shares     78
Taxes and Transfers: The Government as Robin Hood?     79
How Many Poor?     81
Women and the Distribution of Household Income     81
The Distribution of Wealth     82
Trends in the Distribution of Wealth     85
Trends in the Distribution of Income      87
Income Dynamics     89
Changing Federal Tax Rates     89
Conclusion     91
Key Terms Defined in the Glossary     92
Suggested Readings     92
Socialization, Association, Lifestyles, and Values     93
Bourdieu: The Varieties of Capital     94
Children's Conception of Social Class     95
Kohn: Class and Socialization     96
Lareau: Child Rearing Observed     99
School and Marriage     102
Marriage Styles     104
Blue-Collar Marriages and Middle-Class Models     107
Social Class and Domestic Violence     111
Informal Association Among Adults     113
Formal Associations     115
Separate Lives     116
Conclusion     119
Key Terms Defined in the Glossary     120
Suggested Readings     120
Social Mobility: The Societal Context     122
How Much Mobility?     123
Wealth Mobility     126
Social Mobility of Women     126
Circulation and Structural Mobility     128
Declining Social Mobility     129
Conclusion     130
Key Terms Defined in the Glossary     130
Suggested Readings     131
Family, Education, and Career     132
Blau and Duncan: Analyzing Mobility Models     134
Jencks on Equality     137
Who Goes to College?     141
College and the Careers of Women and Minorities     144
Conclusion     145
Key Terms Defined in the Glossary     147
Suggested Readings     147
Elites, the Capitalist Class, and Political Power     148
Three Perspectives on Power     149
Mills: The National Power Elite     149
Mills, His Critics, and the Problem of Elite Cohesion     152
Power Elite or Ruling Class?     154
Who Rules?     154
The National Capitalist Class: Economic Basis     158
The National Capitalist Class: Social Basis     162
The National Capitalist Class: Participation in Government     165
Money and Politics     168
Business Lobbies     171
Policy-Planning Groups     172
Indirect Mechanisms of Capitalist-Class Influence     173
The Capitalist-Class Resurgence     175
Conclusion     176
Key Terms Defined in the Glossary      177
Suggested Readings     178
Class Consciousness and Class Conflict     179
Marx and the Origins of Class Consciousness     181
Richard Centers and Class Identification     183
Correlates of Class Identification     184
Married Women and Class Identification     185
Class Identification, Political Opinion, and Voting     186
Bott: Frames of Reference     187
Elections and the Democratic Class Struggle     188
Social Class and Party Identification and Support for Social Programs     191
Class and Political Participation     192
Trends in Class Partisanship     193
Class Conflict and the Labor Movement     194
The Postwar Armistice: Unions in the Age of Shared Prosperity     196
Labor in Decline     197
Conclusion     200
Key Terms Defined in the Glossary     201
Suggested Readings     201
The Poor, the Underclass, and Public Policy     203
The Beginnings of Welfare: Roosevelt     205
Rediscovery of Poverty: Kennedy and Johnson     206
The Official Definition of Poverty     207
How Many Poor?     210
Who Are the Poor?     210
Trends in Poverty     213
The Underclass and the Transitory Poor     214
Restructuring Welfare     216
The Mystery of Persistent Poverty     219
Conclusion     224
Key Terms Defined in the Glossary     226
Suggested Readings     226
The American Class Structure and Growing Inequality     228
How Many Classes Are There?     229
The Capitalist Class     231
The Upper-Middle Class     233
The Middle Class     233
The Working Class     234
The Working Poor     235
The Underclass     235
Growing Inequality     236
Why?     238
Vital Signs     240
Glossary     241
Bibliography     253
Note on Statistical Sources     271
Credits     273
Index     275

Books about: Connective Leadership or The Medical Malpractice Myth

Seamless Government: A Hands-On Guide to Implementing Organizational Change

Author: Russell M Matthew Linden

Russ Linden's Workbook for Seamless Government is a must read... Linden artfully weaves together practical details about how to implement change with candid commentary about our humanness...The Workbook is a virtual do-it-yourself kit full of handy instruments and insights, tools and techniques.
Barbara Dyer, senior partner, The Public's Work

From the author of Seamless Government?this hands-on workbook helps public sector managers and teams put reform ideas into action. Broader in scope than other programs, this workbook deals with the human side of change in addition to the methods and tools of change. Linden focuses on the actual implementation of ideas as well as design, structure and process. The workbook includes worksheets for each part of the process, brainstorming tools for unleashing creativity and overcoming obstacles, flow charts to illustrate the path of information, and examples of successful government agency reform projects.

Russell M. Linden is president of Russ Linden & Associates, a management consulting firm that focuses on public sector innovations. He is the author of Seamless Government (Jossey-Bass, 1994).



Working the Room or Wealth of Ideas

Working the Room: How to Move People to Action Through Audience-Centered Speaking

Author: Nick Morgan

Do you remember the topic of the last speech you heard? If not, you're not alone. In fact, studies show that audiences remember only 10 to 30 percent of speech or presentation content. Given those bleak statistics, why do we give speeches at all?

We give them, says communications expert Nick Morgan, because they remain the most powerful way of connecting with audiences since ancient Greek times. But as we've evolved to a more conversational mode of public speaking, thanks to television, we have forgotten much of what the Greeks taught us about the nonverbal aspects of speech-giving: the physical connection with audiences that can create an almost palpable emotional bond.

Morgan says this "kinesthetic connection" comes from truly listening to your audience-not just with your brain but with your body. In this book, he draws from more than twenty years as a speech coach and consultant, combining the best of ancient Greek oratory with modern communications research to offer a new, audience-centered approach to public speaking.

Through entertaining and insightful examples, Morgan illustrates a three-part process-focusing on content development, rehearsal, and delivery-that will enable readers of all experience levels to give more effective, passion-filled speeches that move audiences to action.


About the Author:
Nick Morgan is Editor of the Harvard Management Communication Letter and founder of Public Words, a communications coaching company.

Publishers Weekly

This useful guide to modern public speaking in business situations begins (as did public speaking) with the ancient Greeks. It's an auspicious start: the Greeks' influence lasted into the 20th century, even after television made our relationship with most of the speakers we hear far more intimate. Morgan, the founder of a communications coaching company, proposes what he calls "the audience-centered presentation process," in which the speaker listens to that audience-two-way communication, in other words. Morgan breaks down the generation of such a presentation into a series of steps, with guidelines and methods for overcoming phobias (he is adamant that his readers conduct the most intensive rehearsals possible, including at least one in the actual presentation site). He also warns against Q & A sessions (particularly for the media), lame and irrelevant jokes, and videoconferencing, and seems to loathe Power Point. While he speaks of "kinesthetics"-"being aware of the position and movement of the body in space"-he generally avoids polysyllables and never pushes fancy-sounding concepts as magic wands. This is a clear, engaging guide any socially and verbally competent person can benefit from, and not only those readers speaking to the business world. (May) Copyright 2003 Reed Business Information.

Soundview Executive Book Summaries

Working The Room
According to Nick Morgan, editor of the Harvard Management Communication Letter, communicating through speeches is still the best way to connect with an audience. To help others master the art of public speaking, he turns his 20 years of experience as a speech coach into an audience-centered speaking technique that blends ancient Greek oratory with communications research. His insightful examples illustrate a three-part process that focuses on content development, rehearsal and delivery. Copyright © 2003 Soundview Executive Book Summaries



Table of Contents:
Acknowledgments
Introduction: The Only Reason to Give a Speech is to Change the World1
Pt. IHistory and Overview
Ch. 1How Did We Get Here?11
Ch. 2What to Do? The Audience-Centered Presentation Process21
Pt. IIPreparing the Content
Ch. 3Understand the Audience37
Ch. 4Craft the Elevator Speech47
Ch. 5Pick the Level of Need51
Ch. 6Find the Story61
Ch. 7Structure the Content73
Ch. 8Make the Journey85
Ch. 9Involve the Audience97
Pt. IIIRehearsing the Presentation
Ch. 10Search for the Truth113
Ch. 11Choreograph the Kinesthetics125
Ch. 12Pay Attention to What Your Audience Needs137
Ch. 13Conquer Your Fear143
Ch. 14Get Technical153
Pt. IVStand and Deliver
Ch. 15The Audience-Centered Speech171
Ch. 16Listen to Your Audience181
Ch. 17Audience-Centered Speaking for All Occasions199
Conclusion: The Secret of Charisma225
About the Author229

Book review: Expectations of Modernity or Managing Managed Care II A Handbook for Mental Health Professionals

Wealth of Ideas: A History of Economic Thought

Author: Alessandro Roncaglia

The Wealth of Ideas traces the history of economic thought, from its prehistory (the Bible, Classical antiquity) to the present day. In this eloquently written, scientifically rigorous and well documented book, chapters on William Petty, Adam Smith, David Ricardo, Karl Marx, William Stanley Jevons, Carl Menger, Léon Walras, Alfred Marshall, John Maynard Keynes, Joseph Schumpeter and Piero Sraffa alternate with chapters on other important figures and on debates of the period. Economic thought is seen as developing between two opposite poles: a subjective one, based on the ideas of scarcity and utility, and an objective one based on the notions of physical costs and surplus. Professor Roncaglia focuses on the different views of the economy and society and on their evolution over time and critically evaluates the foundations of the scarcity-utility approach in comparison with the Classical/Keynesian approach.



Saturday, December 20, 2008

Leadership and Spirit or Latin America

Leadership and Spirit: Breathing New Vitality and Energy into Individuals and Organizations

Author: Russ S Moxley

Learn how you can harness your inner spirit to help yourself and those around you approach work with a renewed sense of purpose and satisfaction. In this book, Moxley shows how spirit can spawn a more vital and vibrant kind of leadership-one that, in turn, promotes the creativity, vitality, and well-being of others. Here, Moxley examines various leadership practices: those that elevate people's spirits and those that cause the spirit to wither and wane. He offers specific suggestions on what each of us can do to reach a new level of awareness regarding leadership. And he demonstrates how a spirited leadership that values rituals, celebrations, and employee input creates a totally engaged workforce; one that brings the whole person-mental, emotional, physical, and spiritual-to work.

Booknews

Published in conjunction with the Center for Creative Leadership, where Moxley is director. He argues that leaders at all levels can link leadership and spirit to spawn a more vibrant and essential brand that promotes the creativity, vitality, and well-being of others. He advocates the concept of leadership as partnership, and points out that nearly everyone takes a leadership role at some time and context in their lives. Annotation c. Book News, Inc., Portland, OR (booknews.com)



Interesting textbook: Vegan Express or Vegetarian Times Complete Cookbook

Latin America: An Interpretive History

Author:

For courses in Modern Latin America.

Organized thematically, this text offers a clear narrative that weaves together the story of an entire region, with coverage of broad themes and regional diffences.

Despite the great diversity within the Latin America, there is a common theme that characterizes the sweep of history in the region. The original author of the text, E. Bradford Burns, phrased the problem as the paradox that poor people inhabit rich lands. The reason for the paradox is that a tiny group of elites confuses the nation's well-being with their own. 

When this text was first published in 1972, there were very few texts on Latin America, and the ones that existed largely read like catalogs of historical events.  There are others now, but this textbook is still a leader in the market because of its clear thematic organization, a central narrative that tells a single story, albeit with many variations.

Co-author Julie A. Charlip is very committed to continuing his legacy.   Despite changes in research, interpretations, theories, etc., his basic premise is still the most accurate and succinct, providing the best framework for approaching the region.

Booknews

New edition of a standard work that explores some of the major forces that, through time, have shaped this region. Emphasis is on the Latin American's impulse to change. Annotation c. Book News, Inc., Portland, OR (booknews.com)



Table of Contents:
Prefacexv
Acknowledgmentsxvii
1The Origins of a Multiracial Society1
The Land1
The Indian6
The European11
Confrontation and Conquest14
The African22
Documents
Aztecs Lament the Fall of Tenochtitlan26
Cortes Is Awed by Tenochtitlan26
Equiano: A Slave En Route to the New World28
2The Institutions of Empire29
Economy30
Government39
The Church47
Society and Culture51
Cracks in the Empire53
Documents
An Early Feminist Statement57
An Indian Cabildo Writes to the Crown, 155458
3Independence61
A Changing Mentality Begets New Attitudes and Action62
The Slaves Declare Haiti's Independence68
An Unsuccessful Popular Revolution in Mexico70
Elitist Revolts72
Documents
Micaela Bastidas Puyucahua Advises Her Husband, Tupac Amaru77
Simon Bolivar: The Jamaica Letter79
4New Nations84
The Transfer and Legitimization of Power85
The Tense Societies91
Economic Stagnation99
A Lingering Legacy of the Enlightenment107
Caudillos112
Documents
Domingo F. Sarmiento, Civilization and Barbarism123
El Gaucho Martin Fierro128
5The Emergence of the Modern State131
Political Stability132
Positivism and Progress136
Economic Prosperity141
Modest Industrialization145
Progress on the Periphery147
The Growth of Cities149
Continuity and Change154
The Popular Challenge156
Documents
The Mexican Constitution of 1857163
In Support of Porfirio Diaz163
A Chilean Offers a Different Vision167
6New Actors on an Old Stage169
The Presence of the United States170
The Middle Sectors Emerge179
The Middle Class in Politics182
The Middle Sectors and Feminism188
Documents
Jose Marti: Our America194
Ode to Roosevelt197
7The Past Challenged199
Mexico's Violent Response to the Past200
Nationalism as a Force for Change211
Changing Racial Attitudes216
Documents
The Plan of Ayala222
Carlos Fuentes on the Revolution223
8From World Wars to Cold War226
Economic Crises227
Dictators and Populists230
Latin America Turns Inward236
A Flirtation with Democracy241
Documents
Evita: A Different Feminism?247
Raul Prebisch: The Periphery v. the Center252
9The Revolutionary Option255
Cuba258
Cuba's Impact267
Chile272
Nicaragua274
Documents
Leonel Rugama: A Nicaraguan Revolutionary Poet281
Nicolas Guillen: Cuba's Poet Laureate282
Liberation Theology: A Voice for the Poor284
10Modern Problems286
New Economic Patterns287
Military Models for Change289
War in Central America296
Do Elections Make Democracies?303
Documents
Manuel Jose Arce: Reasons for War308
Never Again: Reports on Torturers in Argentina, Brazil, and Guatemala309
11The Enigma Remains313
Neoliberalism: The Return of an Old Model314
A New Kind of Revolution316
The Post-Cold War United States318
The Environmental Cost322
The Enigma Remains324
Documents
Zapatistas: A New Voice from the Lacandon Jungle329
A Poet for the Millennium332
A Chronology of Significant Dates in Latin American History334
Statistics on The Nations of Latin America340
A Glossary of Spanish and Portuguese Terms343
A Glossary of Concepts and Terms347
The Novel as History: A Reading Guide353
Index362

Production and Operations Management or Dynamite Networking for Dynamite Jobs

Production and Operations Management

Author: Martin Starr

This text has been developed through extensive research to reflect both the new practices and traditional concepts that instructors feel are important for students to know. Starr uses real-world themes such as quality, technology, people and teamwork, globalization, service and manufacturing, environmental awareness and initiatives, and problem solving. Four real-world cases are included spotlighting Tom's of Maine, Rosenbluth International, Global Concepts Inc. at Celestica's Facility in Little Rock, and the Saturn Corporation on quality, service, smart technology, and the environment, respectively. This text follows a systems approach that is both systematic and constructive. Starr integrates OM decisions with the functional areas of business whose challenge is to make the firm perform as a team. It combines the methods of analysis and synthesis, which lead to better decisions and problem-solving skills for complex situations.



See also: Strategic Planning for Collegiate Athletics or Schools of Quality

Dynamite Networking for Dynamite Jobs: 101 Interpersonal, Telephone, and Electronic Techniques for Getting Job Leads, Interviews and Offers

Author: Caryl Rae Krannich

The defintive guide to interpersonal, telephone, and electronic networking for today's new job market, this book provides practical guidance on networking, including how to organize effective job networks, prospect for job leads, write networking letters, and conduct informational interviews. Includes information on using Prodigy, CompuServe, America Online, and the Internet.



Occupational Science or Research Methods for Organizational Studies Second Edition

Occupational Science: The Evolving Discipline

Author: Ruth Zemk

Occupational Science: The Evolving Discipline presents the most current and comprehensive information on the development of occupational science. This exciting resource offers stimulating ideas about occupation and its implications for health and occupational therapy practice. The papers in this book, most of which are from presentations at the Occupational Science Symposia, reflect an extensive range of perspectives. Presentations by Stephen Hawking, Jane Goodall, and Mary Catherine Bateson are included, as well as other invited and peer-reviewed presentations. In these papers, experienced scholars share their ideas, hypotheses, and preliminary research, tying together the theory behind the study of occupational science. Each section of the book begins with a detailed introduction in which Zemke and Clark describe the relationship of each paper to the study of occupational science. This unique text provides an understanding of occupation that will give therapists a heightened concern for those activities in which their patients invest their energies and time, a better understanding of how participation in occupation shapes self-identity, a way to identify the motivating factors for participation in occupation, and knowledge of how patients can enhance their life opportunities.

Gary Kielhofner

This is a collection of readings that represent scholarship from a new research program developed at the University of Southern California. Since this is a new topic, the book must make its place with the readership. The purpose of the book is to illustrate what occupational science is. To some extent this is done in the foreword and integrating discussions by the two editors, Zemke and Clark. It is also done through a fairly large number of contributed chapters that illustrate a wide range of topics authored by a diverse group of authors. These chapters vary in how well they accomplish the purposes. While they serve to show the diversity of occupational science, they do not cohere and the editors' comments are not strong in pulling them together. Hence, the book's greatest value is as a collection of loosely connected readings. There are potentially two different audiences for this book. The first audience would be members of traditional social disciplines (e.g., sociology, anthropology) who might be interested in seeing what a new discipline is up to. This audience is probably small, although some of the authors do come from this background. The second audience is occupational therapy, and within this audience there are three groups. The book is likely to have less appeal to the first two groups, occupational therapists and entry level students. However, students in advanced training (masters and doctoral level training) will need to be familiar with this book. The book includes a wide range of topics and certainly is the only comprehensive and authoritative text on the topic of occupational science. For interested persons it will provide a thought-provoking introduction tothe topic. This book is most likely for a limited audience as noted above. Occupational therapists in graduate study will likely have a great deal of interest in this book. It is not particularly appealing in content for the practicing therapist since its focus is more basic science. Since there is no other competing text on the topic, it is the only source for the kind of information it contains.

Doody Review Services

Reviewer: Gary Kielhofner, DrPh, OTR (Univ of Illinois at Chicago Coll of Associated Health Professions)
Description: This is a collection of readings that represent scholarship from a new research program developed at the University of Southern California. Since this is a new topic, the book must make its place with the readership.
Purpose: The purpose of the book is to illustrate what occupational science is. To some extent this is done in the foreword and integrating discussions by the two editors, Zemke and Clark. It is also done through a fairly large number of contributed chapters that illustrate a wide range of topics authored by a diverse group of authors. These chapters vary in how well they accomplish the purposes. While they serve to show the diversity of occupational science, they do not cohere and the editors' comments are not strong in pulling them together. Hence, the book's greatest value is as a collection of loosely connected readings.
Audience: There are potentially two different audiences for this book. The first audience would be members of traditional social disciplines (e.g., sociology, anthropology) who might be interested in seeing what a new discipline is up to. This audience is probably small, although some of the authors do come from this background. The second audience is occupational therapy, and within this audience there are three groups. The book is likely to have less appeal to the first two groups, occupational therapists and entry level students. However, students in advanced training (masters and doctoral level training) will need to be familiar with this book.
Features: The book includes a wide range of topics and certainly is the only comprehensive and authoritative text on the topic of occupational science. For interested persons it will provide a thought-provoking introduction to the topic.
Assessment: This book is most likely for a limited audience as noted above. Occupational therapists in graduate study will likely have a great deal of interest in this book. It is not particularly appealing in content for the practicing therapist since its focus is more basic science. Since there is no other competing text on the topic, it is the only source for the kind of information it contains.

Rating

3 Stars from Doody




Book review: Global Issues and Adult Education or Principles of the Business Rule Approach

Research Methods for Organizational Studies Second Edition

Author: Donald P Schwab

This revision of a best selling research methods textbook introduces social science methods as applied broadly to the study of issues that arise as part of organizational life. These include issues involving organizational participants such as managers, teachers, customers, patients and clients, and transactions within and between organizations.

In this new edition, chapter 19 now focuses on describing the modeling process and outcomes. An entirely new chapter 20 now addresses challenges to modeling. It goes substantially beyond a discussion of statistical inference. It also discusses issues in interpreting variance, explained estimates, and standardized and unstandardized regression coefficients. A new capstone chapter 21 helps students recognize good research. This textbook is accompanied by an Instructor's Manual for course use.



Table of Contents:
1Introduction3
2A model of empirical research11
3Measurement foundations : validity and validation25
4Measurement applications : research questionnaires38
5Research design foundations53
6Design applications : experiments and quasi-experiments69
7Design applications : field studies and surveys84
8Data analysis foundations97
9Analysis applications : describing scores on a single variable106
10Analysis applications : simple correlation and regression117
11Analysis applications : multiple correlation and regression134
12Statistical inference foundations157
13Statistical inference applications172
14External validity203
15Research report writing219
16On incomplete data231
17On reliability240
18On multicollinearity252
19On causal models and statistical modeling260
20On statistical modeling challenges277
21On good research288

Friday, December 19, 2008

Personnel Law or Basics of Pet Imaging

Personnel Law

Author: Kenneth L Sovereign

The Fourth Edition offers a comprehensive treatment of the entire subject of personnel law that reflects the author's personal experience as both a practicing lawyer and personnel director. Written in simple language that bridges the gap between law and human relations management, the new edition explores the legal considerations that occur when an employer-employee relationship is established, and focuses on permissible activities in handling personnel problems, when to seek legal counsel, and how to stay out of court.Offers new case law where the legal principles have been changed by the courts. Covers all the new statutes. Continues to find an economical way for the Epersonnel function to live with its law partner, whose principles are laid down by legislation and interpreted by the courts. An excellent resource for those in the personnel/ human resources field.

Booknews

Because author Sovereign's background is as a personnel executive, consultant, corporate counsel, and instructor of personnel law to managers, this book is management-oriented. As such, it is a reference for practitioners who are responsible for personnel functions and for in-house counsel who deal with employment law, but it is not a substitute for employment case law or legislation. Updates in this fourth edition include new chapters on safety law and alternative dispute resolution as a possible alternative to litigation. Annotation c. by Book News, Inc., Portland, Or.



Table of Contents:
Preface
1Influence of the Law on the Personnel Function1
2Explanation of the Court Structure14
3Alternative Dispute Resolution? (ADR)27
4Discrimination under Civil Rights Act of 1866 and Title VII33
5Selecting Qualified Applicants46
6Accommodation for Religion and Physical Handicaps67
7Working Conditions Based on Sex89
8Protection Against Age Discrimination in Employment112
9Affirmative Action and Performance Appraisals123
10Regulation of Benefit Plans and Effective use of Employee Agreements137
11The At-Will Doctrine156
12Prevent Wrongful Dicharge Litigation171
13Balancing Employee Privacy Rights and Employer's Right to Know186
14The Fair Labor Standards Act and Independent Contractors210
15Safety Law228
16Control of Workers' Compensation Costs238
17How to Reduce Unemployment Compensation Costs256
18Nonunion Employees under the National Labor Relations Act269
19Bargaining under the National Labor Relations Act286
20Management Malpractice301
21The Direction of Personnel Law in the Late 1990s and 2000315
Appendix333
Glossary350
Index353

New interesting textbook: Pedagogies of Globalization or Introduction to the Law of Contracts

Basics of Pet Imaging

Author: Gopal B B Saha

This book is an ideal text on PET imaging technology that focuses on the basics, such as physics, instrumentation, production of PET radionuclides and radiopharmaceuticals, and regulations affecting PET. The chapters are concise but comprehensive, making the topic easily understandable, and they are complete with reviews of pertinent basic science and lists of suggested reading. Practical tables and appendixes contain a wealth of valuable data, reflecting the bookÆs usefulness as a reference for nuclear medicine professionals, including physicians, residents, and technologists. The book also benefits technologists and residents preparing for board examinations because of its brevity and clarity of content.

Doody Review Services

Reviewer: Stephen R. Thomas, PhD (University of Cincinnati College of Medicine)
Description: This book covers the spectrum of topics associated with PET imaging technology and management of a PET facility. A broad overview is provided on introductory physics concepts, instrumentation, data acquisition, image reconstruction, production of positron emitting radioisotopes, and synthesis of PET radiopharmaceuticals. On the management side, chapters deal with logistical aspects of regulations, reimbursement, and design of a PET center.
Purpose: The author's intent is to present the fundamentals of PET imaging with an emphasis on the technology involved rather than clinical applications. Chapters are designed to be concise while at the same time providing sufficient information to convey a fundamental understanding of the principles. One of the stated objectives is to include appropriate data, tables, and appendixes such that the book will serve as a viable reference for nuclear medicine physicians, residents, and technologists. In this regard, the author has succeeded, but medical physicists desiring more depth in various areas would be required to augment their understanding through references cited at the end of the chapters or other sources.
Audience: With the emergence of clinical PET imaging over the past decade, there has been a growing need for more extensive training resources in this field. The book has been targeted toward residents and technologists who might be preparing for board examinations with specialty sections on PET technology. In addition, it represents a quick reference resource that might prove useful for physicians in PET centers. Although medical physicists working in a PET facility would require more comprehensive documents for their own reference, this book is at a level appropriate for use within resident or technologist teaching programs. The author is a well-known scientist in nuclear medicine who has written several other books in this area.
Features: The first four chapters on basic physics principles, instrumentation, data acquisition, and image reconstruction provide concise overviews of the topics without going into depth. Chapter 5 on performance characteristics reviews the fundamental imaging parameters of importance and outlines the pertinent aspects of quality control and acceptance testing programs. Chapters 6 and 7 on production of PET radionuclides and synthesis of radiopharmaceuticals will serve as a helpful survey for professionals not active in the field. The brief description of the FDA's involvement with PET radiopharmaceuticals is of historical interest while the review of regulatory aspects covers standard aspects (Chapter 8). The reimbursement issues covered in Chapter 9 will be of marginal interest to most of the target audience. Chapter 10 on design of a PET center with considerations for radiation shielding provides a number of useful caveats. Questions at the end of each chapter will assist readers in evaluating their understanding of the material.
Assessment: In general, the author has succeeded in producing an introductory book on the technology of PET imaging that will serve the needs of residents and technologists preparing for board certification examinations. The material is presented concisely at a reasonable level of comprehensiveness for this audience. Other professionals who desire a quick survey of the emerging PET technology will benefit as well. On a side note, there are a number of areas where the book runs the risk of quickly becoming outdated; namely, in the listing of current PET or PET/CT scanners from various manufacturers, the reimbursement and billing discussion, and the cost of establishing a PET Center.

Rating

3 Stars from Doody




An Introduction to the Economics of Information or Executives Compass

An Introduction to the Economics of Information: Incentives and Contracts

Author: Ines Macho Stadler

This is an advanced textbook on the theory of contracting under asymmetric information, a key part of modern microeconomic theory. It examines the characteristics of optimal contracts when one party has certain relevant knowledge that the other party does not. The various problems are presented in the same framework to allow easy comparison of the different results. The authors indicate substantial real-world applications, and exercises for students (with solutions) are provided at the end of each chapter.



Interesting book: Designing Solutions for Your Business Problems or Job Placement Strategies for Paralegals

Executive's Compass: Business and the Good Society

Author: James OTool

American society has become increasingly polarized by single- and special-interest groups: the Greens, who demand environmental purity; admirers of Japan who want a national industrial policy; supply-side economists who want government to all but disappear. This collision of values has turned America into a battleground of either/or tradeoffs: the community vs. the individual, the environment vs. jobs, the rights of each ethnic group vs. the needs of the nation for unity. Whose values should prevail? Those of Libertarians? Communitarians? Egalitarians? Corporatists? The nation's leadership role in the post-communist world will be largely determined by how such conflicts in the political economy are resolved.
Increasingly, business executives find themselves drawn into these values wars, forced to make decisions in a hothouse climate in which there are countless and conflicting opinions about what is right and wrong. Business leaders find themselves caught in the values thicket when they attempt to formulate corporate policy on such issues as plant closings, executive compensation, corporate governance, and affirmative action. In The Executive's Compass, James O'Toole guides business leaders through this minefield of modern dilemmas. In the words of ARCO's CEO, Lod Cook, "O'Toole provides business leaders with a practical compass to help them navigate the turbulent waters of social change and political conflict."
O'Toole explores the philosophical and historical underpinnings of contemporary business problems, tracing their origins to the ideas of such great thinkers as Aristotle, Adam Smith, J.S. Mill, and Jefferson. By going to the roots of modern issues, he isable to clarify the sources of political disagreement, and to suggest a practical course of action for corporate leaders who find themselves caught in the gridlock of democracy. He provides an innovative values compass--a tool he has honed for over forty years as a moderator of the Aspen Institute Executive Seminar--which has been successfully applied at FORTUNE 500 firms as an introduction to the values-based management for which the Aspen Institute is renowned. The compass helps executives to understand what is wrong (and right) with our democratic system, and what the role of business is in creating The Good Society.
For top executives, general managers, or anyone trying to make sense out of our rapidly changing world, The Executive's Compass helps managers deal more effectively with today's thorny issues.



Table of Contents:
Foreword
1Introduction: "Whose Values?"1
2Why We Disagree15
3Four Poles of the Good Society31
Liberty33
Equality45
Efficiency62
Community79
4Democracy: Wellspring of the Good Society99
Appendix A Corporate Applications127
Appendix B Debating Public Policy141
Bibliography151
Acknowledgments156
Name Index158

Designing Solutions for Your Business Problems or Job Placement Strategies for Paralegals

Designing Solutions for Your Business Problems: A Structured Process for Managers and Consultants

Author: Betty Vandenbosch

Designing Solutions for Your Business Problems is an essential resource for managers and consultants who help organizations resolve ambiguous problems and develop new opportunities. Taking a hands-on, practical approach, Betty Vandenbosch—a leading management consultant and educator—outlines the details on how to conduct a proven process for designing solutions.

Designing Solutions for Your Business Problems will teach you how to curtail investigation and generate and justify ideas without sacrificing thoroughness, creativity, persuasiveness, and fit. You will be able to capitalize on more opportunities, and your problem-solving skills will become more efficient and your solutions more compelling. This book will help you design better solutions and design them faster.

Betty Vandenbosch offers a variety of useful techniques such as the "scooping diagram," which provides a framework for action, and the "logic diagram," which tests the validity of a potential solution. In addition, the book contains illustrative real-life examples of the Designing Solutions approach from a variety of organizations.



Table of Contents:
Tables & Figures
Acknowledgments
The Author
Introduction1
1All Problems Are Local: Understanding the Situation13
2What's the Point? Agreeing on the Objective28
3People Have to Be Interested: Building Relationships41
Using the Tools50
4Size Matters: Determining the Scope55
5Less is More: Constructing Hypotheses67
6How, When, and Who? Planning the Effort83
7People Have to Be Part of It: Nurturing Commitment95
Using the Tools102
8Not Just the Facts: Building the Logic105
9If You Can't Choose, You Lose: Designing the Solution119
10Who's Going to Do It? Driving Execution131
Using the Tools147
Conclusion148
App. AMapping Processes150
App. BInterviewing to Collect Data161
Notes182
Index185
How to Use the CD-ROM189

Read also Pickles and Relishes or Thomas Kinkade Cookbook

Job Placement Strategies for Paralegals

Author: Margaret E Pickard

Job Placement Strategies for Paralegals is a job search guidebook for paralegal students and professionals. This practical workbook outlines placement skills and strategies for helping job seekers find a position in the fast growing paralegal profession. The book offers effective tools and strategies to help paralegals prepare a professional resume and cover letter, find job opportunities in the private and public sector, win over prospective employers in the job interview, and evaluate job offers, including salary, bonus structure, and benefits packages. The guide includes a detailed resume worksheet that will direct job seekers in preparing and customizing a resume for a successful job search. Sample paralegal resumes and cover letters contain critical commentary to help applicants prepare outstanding materials. This unique guidebook also prepares job hunters for the job interview by offering practical advice including how to prepare, what to bring, and what to wear. Specific interview questions, including the dreaded "zinger" questions are set forth with winning answers provided. This essential resource will help paralegals in all stages of their careers. The sample resumes, cover letters, and job strategies will be invaluable to both students entering the profession as well as paralegals currently working in the legal field.



Thursday, December 18, 2008

Getting Real or Supervisors Survival Kit

Getting Real: Helping Teens Find Their Future

Author: Kenneth Gray

Too many of today's teens graduate from high school and head off to college with little thought as to their goal. It is therefore no surprise that only one in three college students will both graduate and find commensurate employment. To improve their odds, students need a plan for success after high school — one that may or may not include college.

This resource discusses the disparity between teens' preconceived beliefs and aspirations and the new economic and labor markets they will face as adults. It is designed to assist educators, parents, employers, and the community in promoting teens' postsecondary success by helping them "find their future."



New interesting book: Bobby Flays Grilling for Life or Juice Fasting Bible

Supervisor's Survival Kit

Author: Clifford R Goodwin

Continuing the Elwood Chapman tradition, author Cliff Goodwin brings you The Supervisor’s Survival Kit, the11h Edition. Updated throughout, this new edition focuses on the essential techniques and skills needed to be an effective supervisor. It offers a unique approach–fostering supervisory skills through the use of role plays, case studies, games and exercises–and will help readers gain confidence in their leadership and supervisory roles. This book discusses how to make the transition to management, achieve productivity through people, build an effective team, and conduct essential supervisory tasks such as staffing, delegating, motivating and appraising employees. New to this edition are more self-assessment exercises as well as brand new activities at the end of each chapter. Material previously in the Participant's guide will now be in the book so there will be no need to buy a separate applications book! For supervisors, managers, and those wishing to develop strong leadership skills.



Table of Contents:

Table of Contents

 

Getting into Supervision

1.      Should You Be a Supervisor?

2.      Making the Transition

3.      The Supervisor’s Role and Responsibility in the Modern Organization

 

Human Relations and Communications: The Key to Successful Supervision

4.      Achieving Productivity Through People

5.      The Supervisor-Employee Relationship

6.      Creating a Productive Working Climate

7.      Quality Control and Continuous Improvement

8.      The Effective Work Team

9.      Communicating Privately

10. The Problem Employee

11. Staffing

12. Delegation

13. Use Your Knowledge Power

14. Managing Performance

 

Managing Yourself

15. Learning How to Concentrate and Manage Your Time

16. Establishing Goals and Planning

17. Setting Priorities

18. Make Decisive Decisions

 

Where Do I Go From Here?

19. Common Mistakes You Don’t Want to Make

20. Converting Change into Opportunity

Architecture Centric Software Project Management or Managing High Technology Programs and Projects

Architecture-Centric Software Project Management: A Practical Guide

Author: Daniel J J Paulish

Architecture-Centered Software Project Planning (ACSPP) is an important software development methodology for planning software projects. By utilizing software architecture when managing projects, practitioners experience better success completing projects on time and within budget, while effectively fulfilling the project's requirements.

Written for project managers and software architects, Architecture-Centric Software Project Management demonstrates how to draw on software architecture to design schedules, generate estimates, make scope decisions, and manage the development team for a successful outcome. The book addresses each cornerstone of effective project management—planning, organizing, implementing, and measuring.

Dan Paulish provides a wealth of practical, experience-based advice on such topics as:


  • Using architecture to define project organization
  • Developing realistic schedules
  • Using global analysis for project and test planning
  • Managing expectations and deciding when to commit
  • Building a project culture and an effective team
  • Managing tradeoffs and making project decisions
  • Risk management and avoiding unpleasant surprises
  • Defining project success
  • Using architecture for global development

In addition, real-world case studies illustrate the book's strategies, approaches, and techniques. These case studies help the reader fully comprehend the challenges and struggles inherent in software development, and demonstrate how common obstacles can be more easily avoided using an architecture-centric approach.



02017340

Booknews

Written for project managers and software architects, this guide explains the uses of software architecture in creating schedules, estimates, scope decisions, and in team management. Focusing on the main elements of project management—planning, organizing, implementing, and measuring—the book uses case studies to illustrate the challenges involved in software development and the strategies and techniques for meeting them. Paulish is a software project manager. Annotation c. Book News, Inc., Portland, OR (booknews.com)



Table of Contents:

Preface.

I. MOTIVATION.


1. Motivation.


What is Project Management?


What is Software Architecture?


Core Beliefs.


Project Management Process.


Architecture-Centric Project Management.


Planning.


Organizing.


Implementing.


Measuring.


0 Summary.

II. PLANNING.


2. Architecture-Centered Software Project Planning.


Developing Realistic Schedules.


Approach.


Benefits.


Experience.


Rules of Thumb.


Summary.


3. Global Analysis.


What is Global Analysis?


Global Analysis Activities.


Using GA for Project Planning.


Using GA for Test Planning.


Benefits.


4. Managing Expectations.


When to Plan and When to Commit.


Managing Upward.


Managing Sideways.


Information Flow.


Using the Software Development Plan.


Summary.

III. ORGANIZING. Chapter 5: The Project Organization.


Using Software Architecture to Define the Project Organization.


Architecture Team Roles during Development.


Project Functions that Support Development.


Responsibilities, Roles, Authority, and Ownership.


Summary.


6. Global Development.


Why GlobalDevelopment?


Architectures for Supporting Global Development.


Development Processes for Global Development.


Multicultural Variables.


Recommendations for Global Development Teams.


Conclusions.


7. Building a Project Culture <38> Team.


Establishing Project Goals.


Characteristics of Good Teams.


Building a Project Culture.


Building Consensus.


Setting the Amount of Direction.


Summary.


8. The Role of the Software Project Manager.


Creating a Vision.


Coaching.


Making Decisions.


Coordinating.


Working with Your Project Team.


Software Project Management as a Career.


Summary.

IV. IMPLEMENTING.


9. Tradeoffs <38> Project Decisions.


Using the Project Goals to Make Decisions.


Managing Creeping Functionality <38> Architecture Drift.


Taking Responsibility.


When to Accept or Reject Changes.


Ethical Decisions of the Project Manager.


Summary.


10. Incremental Development.


Baselining the Software Development Plan.


Build Planning <38> Management.


Getting Everyone Involved.


Tracking Progress.


Incremental Testing.


Release Criteria Meeting.


Tooling.


Summary.


11. Creating Visibility <38> Avoiding Surprises.


Risk Management.


Communicating Status and Issues.


Building Credibility with Management.


Recognizing and Celebrating Success.


Summary.


12. Staying Calm in the Heat of Battle.


Cheerleading, Micro-management, <38> Discipline.


Remaining Optimistic.


Playing the Quality Card.


Providing Support <38> Removing Obstacles.


Handling Problem Employees.


Emotions <38> Avoidance.


Quality of Work Life.


Summary.

V. MEASURING.


13. Measures to Pay Attention To.


Global Metrics for Project Managers.


Phase Metrics for High-Level Design.


Cost-to-Completes.


Engineering Budgets.


Watching the Test Results.


Summary.


14. What is a “Good Job”?


Trading off Schedule, Functionality, <38> Quality.


Defining Project Success.


Measuring Team Member's Contributions.


Rewards.


Staff Turnover.


Summary.

VI. CASE STUDIES.


15. IS2000.


Background.


System Overview.


Project Planning.


Project Management.


Lessons Learned.


16. DPS2000.


Background.


Global Analysis.


Product Line Design Strategies.


DPS2000 Architecture.


Project Planning.


Project Management.


Lessons Learned.


17. Conclusions.


Sharing Best Practices.


Benefits.


Summary.

VII. APPENDIX.


Appendix - Forms.

Glossary.

Bibliography.

Index.

New interesting book: 500 Fast and Fabulous Five Star 5 Ingredient Recipes or Childrens Jewish Holiday Kitchen

Managing High-Technology Programs and Projects

Author: Russell D Archibald

A well-known author within the field: Russell Archibald is widely known in the project management field. He helped to found the Project Management Institute, and he is a former principal with Integrated Project Systems, a consulting firm that specializes in process and system implementation and training in project management for high-tech corporations and agencies.
* The definitive book on managing high-tech initiatives: This book fulfills a long-standing need for a comprehensive, practical and unified description of the business of managing complex programs and projects. It provides detailed coverage of all aspects of complex project management, with emphasis on those involving advanced technology.



Organizational Diagnosis and Assessment or Benchmarking

Organizational Diagnosis and Assessment: Bridging Theory and Practice

Author: Michael Harrison

Organizational Diagnosis and Assessment presents sharp-image diagnosis, a distinctive approach to organizational consultation and planned change, that reflects current research and theorizing about organizational change and effectiveness. The authors draw on multiple analytical frames to produce empirically grounded models of sources of ineffectiveness and forces for change, showing how consultants, managers, and applied researchers can break free of unproductive practices and ways of thinking to avoid uncritical adoption of management fads. They offer workable solutions to critical problems and demonstrate ways to meet organizational challenges like market downturns, technological change, and alliances with other organizations. Organizational Diagnosis and Assessment covers diagnosis and assessment of work groups, organizations, and whole systems. This volume develops analytical approaches for problem solving and strategy formation in both for-profit and not-for-profit organizations. Diagnosis of public policy issues, like assessments of the effectiveness of health systems, is also addressed. Many of the models and techniques contribute to assessing the changing nature of the workplace, examining organizational decline and other life-cycle transitions; gendering; change and diversity in organizational culture and in workforce composition; the spread of new forms of work organization, including teams, flat hierarchies, and networks; new uses of information technology; and mergers and alliances among organizations.

Organizational Diagnosis and Assessment will be invaluable to advanced students, consultants, and applied behavioral scientists in socialsciences, management, social work, organizational and industrial psychology, organizational sociology, nursing, and public administration.

Booknews

Shows how applied researchers, consultants, managers, and policy makers can enhance their ability to diagnose organizational problems and challenges by drawing on a broad spectrum of current organizational research and theory and examining organizations through divergent theoretical frames. The authors develop a new approach called sharp-image diagnosis that focuses directly on forces that cause organizational ineffectiveness. Diagnosis is examined on different organizational levels such as work groups, organizations, and whole systems, as well as for different types of organizations: profit and non-profit, governmental, and business. Annotation c. by Book News, Inc., Portland, Or.



Book review: Panini Bruschetta Crostini or Street Food Chicago

Benchmarking: The Search for Industry Best Practices That Lead to Superior Performance

Author: Robert C Camp

The book that started it all is still a best-seller!

Benchmarking is the master key to becoming the best. This groundbreaking reference is for middle managers in industry, not-for-profit organizations and government agencies, as well as quality improvement projects. Detailed examples show you how to relate benchmarking to your own circumstances. Reference guides help you get started. Case histories provide examples of actual benchmarking investigations from beginning to end. The author's personal tips will allow you, with minimum effort, to effectively launch your quest for the best.



Table of Contents:

Preface
Acknowledgments

Chapter 1

Introduction
Quick Reference Guide 1.1


Chapter 2

Why Benchmarking?
Quick Reference Guide 2.1

PLANNING

Chapter 3
 What to Benchmark (Step 1)

Chapter 4
 Identifying Comparative Companies (Benchmarking Partners) (Step 2)

Chapter 5

Data Collection Methods (Step 3)
Quick Reference Guides 5.1-5.9

ANALYSIS

Chapter 6
 Determining the Current Competitive Gap (Step 4)

Chapter 7
 Projecting Future Performance Levels (Step 5)

INTEGRATION

Chapter 8
 Communicating Benchmark Findings (Step 6)

Chapter 9
 Establishing Functional Goals (Step 7)

ACTION

Chapter 10
 Developing Action Plans (Step 8)

Chapter 11
 Implementing Specific Actions and Monitoring Progress (Step 9)

Chapter 12

Recalibrating (Step 10)
Quick Reference Guide 12.1

MATURITY

Chapter 13
 Beyond Benchmarking

Appendices

Bibliography

Index

Wednesday, December 17, 2008

Financial Crisis Contagion and Containment or TSP

Financial Crisis, Contagion, and Containment: From Asia to Argentina

Author: Padma Desai

This book provides a sweeping, up-to-date, and boldly critical account of the financial crises that rocked East Asia and other parts of the world beginning with the collapse of the Thai baht in 1997. Retracing the story of Asia's "Crisis Five"--Indonesia, Malaysia, South Korea, the Philippines, and Thailand--Padma Desai argues that the region's imprudently fast-paced opening to the free flow of capital was pushed by determined advocates, official and private, in the global economy's U.S.-led developed center. Turmoil ensued in these peripheral economies, the Russian ruble faltered, and Brazil was eventually hit. The inequitable center-periphery relationship also extended to the policy measures that the crisis-swept economies implemented under International Monetary Fund bailouts, which intensified the downturns induced by the panic-driven outflows of short-term capital.

Financial Crisis, Contagion, and Containment examines crisis origin and resolution in a comparative perspective by combing empirical evidence from the most robust economies to the least. Why is the U.S. relatively successful at weathering economic ups and downs? Why is Japan stuck in policy paralysis? Why is the European Central Bank unable to achieve both inflation control and stable growth? How can emerging markets avoid turbulence amid free-flowing speculative capital from private lenders of the developed center? Engaging and nontechnical yet deeply insightful, this book appears at a time when the continuing turmoil in Argentina has revived policy debates for avoiding and addressing financial crises in emerging market economies.



Interesting book: Race Day Grub or Park Avenue Potluck

TSP(SM): Leading a Development Team

Author: Watts S Humphrey

The leader of a software-development project faces a triple challenge. First, you must produce a quality product on schedule and on budget. Second, your must foster and encourage a cohesive, motivated, and smoothly operating team. And third, at all times, you must maintain a clear and consistent focus on short- and long-term goals, exemplify quality standards, show confidence and enthusiasm for the team and its efforts, and feel and act responsible for the team and everything that it does.

Accomplishing all these goals in a way that is rewarding for the leader and the team--while producing the results that management wants--is the motivation behind the Team Software Process (TSP). Developed by renowned quality expert Watts S. Humphrey, TSP is a set of new practices and team concepts that help developers take the Capability Maturity Model (CMM) to the next level. Not only does it help make software more secure, TSP also results in an average production gain of 68 percent per project. Because of this quality, timeliness, and security, TSP-produced software products are ten to hundreds of times better than other hardware or software.

In this essential guide to TSP, Humphrey touches on his vast industry experience to show leaders precisely how to lead teams of software engineers trained in Personal Software Process (PSP). He explores all aspects of effective leadership and teamwork, including building the right team for the job, the TSP launch process, following the process to produce a quality product, project reviews, and capitalizing on both the leader's and team's capabilities. Humphrey also illuminates the differences between an ineffective leader and a superb one with theobjective of helping you understand, anticipate, and correct the most common leadership failings before they undermine the team.

An extensive set of appendices provide more detail on the TSP team roles and discuss how to use an organization's communication and command networks to achieve the team's objectives.

Whether you are a new or an experienced team leader, this book provides invaluable examples, guidelines, and suggestions on how to handle the many issues you and your team will face together.



Table of Contents:

Preface.

I. INTRODUCTION.

1. The Team Leader.

1.1 What Management Expects

1.2 What the Team Expects

1.3 Management Priorities Versus Team Interests

1.4 The Team's Goals

1.5 Setting an Example

1.6 Standards

1.7 The Leadership Attitude

1.8 Taking Responsibility

1.9 The Team Leader's Job

1.10 Summary

References

2. Leadership.

2.1 Leadership Problems

2.2 Symptoms of Poor Leadership

2.3 The Fundamental Leadership Problem

2.4 Leading Versus Managing

2.5 Leaders Have Followers

2.6 The Leader's Vision and Commitment

2.7 The Leadership Attitude

2.8 Transformational and Transactional Leadership

2.9 Becoming a Leader

2.10 Acting Like a Leader

2.11 Leading from Below

2.12 Summary

References

3. Teams.

3.1 What Is a Team?

3.2 The Power of Teams

3.3 Why Teams Are Needed

3.4 The Nature of Self-Directed Teams

3.5 Membership and Belonging

3.6 Commitment to a Common Goal

3.7 Owning the Process and Plan

3.8 Skill and Discipline

3.9 A Dedication to Excellence

3.10 The Need for Leadership

3.11 Summary

References

4. Team Motivation.

4.1 What Is Motivation?

4.2 Goals and Motivation

4.3 Feedback

4.4 Sustaining Motivation

4.5 Motivation and the Job

4.6 Kinds of Motivation

4.7 Commitment

4.8 Building Motivation

4.9 Sustaining Motivation

4.10 Summary

References

II. BUILDINGTEAMS.

5. TSP Overview.

5.1 The Team Leader's Objectives

5.2 Meeting the Team Leader's Objectives

5.3 Forming the Team

5.4 Launching the Team

5.5 Teamwork

5.6 Training

5.7 Team Ownership

5.8 Summary

References

6. Team Formation.

6.1 The Selection Process

6.2 Inheriting Formed Teams

6.3 Selection Criteria

6.4 Training

6.5 Team Players

6.6 Potential Leaders

6.7 Summary

Reference

7. The TSP Team Launch.

7.1 Launch Objectives

7.2 Teambuilding

7.3 TSP Launch Overview

7.4 Launch Support

7.5 Launch Preparation

7.6 Leading a TSP Launch

7.7 Summary

III. TEAMWORKING.

8. Managing to the Plan.

8.1 Following the Plan

8.2 The First Crisis

8.3 Dynamic Planning

8.4 Changing Requirements

8.5 Maintaining the Plan

8.6 Workload Balancing

8.7 Tracking Progress

8.8 Assessing Status

8.9 Getting Help

8.10 Summary

9. Maintaining Product Focus.

9.1 Defining Success

9.2 Setting and Maintaining Priorities

9.3 Establishing Short-Term Goals

9.4 Overcoming Obstacles

9.5 Changing Direction

9.6 Involving the Customer

9.7 Summary

Reference

10. Following the Process.

10.1 Why It Is Important to Follow the Process

10.2 The Logic for the PSP

10.3 The Logic for the TSP

10.4 Why It Is Hard to Follow a Process

10.5 Starting to Use the Process

10.6 Gathering and Recording Data

10.7 Handling Process Problems

10.8 Data-Related Problems

10.9 Motivating Teams to Follow Their Defined Processes

10.10 The Benefits of Following the Process

10.11 Summary

References

11. Managing Quality.

11.1 What Is Quality?

11.2 Why Is Quality Important?

11.3 Why Manage Quality?

11.4 Principles of Quality Management

11.5 The Quality Journey

11.6 The TSP Quality Strategy

11.7 Gathering Quality Data

11.8 The Developer's Responsibility for Quality

11.9 The Team's Responsibility for Quality

11.10 Quality Management Methods

11.11 Quality Reporting Considerations

11.12 Quality Reviews

11.13 Summary

References

IV. RELATING TO MANAGEMENT.

12. Management Support.

12.1 Management Resistance

12.2 Project Control

12.3 Inadequate Resources

12.4 PSP Training

12.5 Networking

12.6 Defining Team Goals

12.7 Team Planning

12.8 Summary

References

13. Reporting to Management.

13.1 The Logic for Reporting

13.2 What to Report

13.3 Report Contents

13.4 When to Report

13.5 A Report Example

13.6 Asking for Help

13.7 Summary

References

14. Protecting the Team.

14.1 The Manager's Job

14.2 Handling Requests

14.3 Frequent Changes

14.4 Staffing

14.5 Training

14.6 Workspace

14.7 Data Confidentiality

14.8 Balancing Priorities

14.9 Summary

References

V. MAINTAINING THE TEAM.

15. Developing the Team.

15.1 Assessing the Team

15.2 Team Membership

15.3 Team Goals

15.4 Team Ownership

15.5 Team Planning

15.6 The Team Quality Commitment

15.7 Summary

16. Developing Team Members.

16.1 Interests, Competence, and Motivation

16.2 Challenging Work

16.3 Task and Relationship Maturity

16.4 Measuring and Evaluating People

16.5 Handling Difficult Team Members

16.6 Handling Poor Performers

16.7 Summary

References

17. Improving Team Performance.

17.1 Motivating Improvement

17.2 Improvement Goals

17.3 Improvement Strategy and Process

17.4 Improvement Plans and Resources

17.5 Improvement Measures and Feedback

17.6 The Elements of Benchmarking

17.7 Benchmark Measures

17.8 Dynamic Benchmarking

17.9 Benchmarking Yourself

17.10 Summary

References

18. Being a Team Leader.

18.1 What Is Leadership?

18.2 Being a Leader or a Manager

18.3 The Leadership Role

18.4 Coaching While Leading

18.5 The Challenges Ahead

18.6 Summary

References

Appendix A. Team Roles.

A.1 What Roles Are

A.2 Why Roles Are Needed

A.3 Assigning Role Responsibilities

A.4 The TSP Team-Member Roles

A.5 Other Team-Member Roles

A.6 Selecting Team Roles

A.7 Coaching the Role Managers

A.8 Role Manager Responsibilities

A.9 Summary

Reference

Appendix B. Networking.

B.1 Organizational Networks

B.2 Executive Style

B.3 Working with the Coach

B.4 Working with the SEPG

B.5 Quality Assurance

B.6 Configuration Management

B.7 Independent Testing

B.8 Staff and Support Groups

B.9 Multi-Team Networks

B.10 Summary

References

Index.

Turning Points or Pay Without Performance

Turning Points: Your Career Decision-Making Guide

Author: Diane Elizabeth Ducat

Turning Points is a comprehensive, practical resource that covers self-assessment, career exploration, job search, and success in the workplace. Student profiles illustrate each topic along the way.

Students and instructors who used the first edition praise the following features:

  • Coverage of Holland, Campbell, and Myers-Briggs self-assessment tools
  • Use of the four-step ASAP (Ask-Search-Analyze-Plan) research method for gathering information
  • A decision-making style that combines "listening to your heart" and "using your head"
  • Treatment of decisions about further education as an integral part of the career-planning process

With every chapter updated, the second edition provides additional features, including:

  • O'Net basic skills and a unique 88-item portable skills self-test
  • A completely revised chapter with effective strategies for professional development during internships, college jobs, and extracurricular activities
  • An updated chapter that shares experts' tips for managing your career during a time of rapid technological change
  • Expanded coverage of electronic resumes, online job banks, and other job/internship search tools
  • New and restructured activities designed to help readers use and evacuate career-related Web sites
  • A section on implementing career decisions, accompanied by a related hands-on activity

Visit our Student Success Supersite at
Features include:

  • Majors Exploration
  • Career Advice
  • Web Links
  • Tips from Successful Students
  • Student Bulletin Boards
  • Faculty Resources



Book review: Stand Your Ground or Healthcare Fraud

Pay Without Performance: The Unfulfilled Promise of Executive Compensation

Author: Lucian Arye Bebchuk

The company is under-performing, its share price is trailing, and the CEO gets...a multi-million-dollar raise. This story is familiar, for good reason: as this book clearly demonstrates, structural flaws in corporate governance have produced widespread distortions in executive pay. Pay without Performance presents a disconcerting portrait of managers' influence over their own pay—and of a governance system that must fundamentally change if firms are to be managed in the interest of shareholders.

Lucian Bebchuk and Jesse Fried demonstrate that corporate boards have persistently failed to negotiate at arm's length with the executives they are meant to oversee. They give a richly detailed account of how pay practices—from option plans to retirement benefits—have decoupled compensation from performance and have camouflaged both the amount and performance-insensitivity of pay. Executives' unwonted influence over their compensation has hurt shareholders by increasing pay levels and, even more importantly, by leading to practices that dilute and distort managers' incentives.

This book identifies basic problems with our current reliance on boards as guardians of shareholder interests. And the solution, the authors argue, is not merely to make these boards more independent of executives as recent reforms attempt to do. Rather, boards should also be made more dependent on shareholders by eliminating the arrangements that entrench directors and insulate them from their shareholders. A powerful critique of executive compensation and corporate governance, Pay without Performance points the way to restoring corporate integrity and improvingcorporate performance.



Table of Contents:

Preface


Introduction

PART I. THE OFFICIAL VIEW AND ITS SHORTCOMINGS

1. The Official Story


2. Have Boards Been Bargaining at Arm's Length?


3. Shareholders' Limited Power to Intervene


4. The Limits of Market Forces

PART II. POWER AND PAY

5. The Managerial Power Perspective


6. The Relationship between Power and Pay


7. Managerial Influence on the Way Out


8. Retirement Benefits


9. Executive Loans

PART III. DECOUPLING PAY FROM PERFORMANCE

10. Non-Equity-Based Compensation


11. Windfalls in Conventional Options


12. Excuses for Conventional Options


13. More on Windfalls in Equity-Based Compensation


14. Freedom to Unwind Equity Incentives

PART IV. GOING FORWARD

15. Improving Executive Compensation


16. Improving Corporate Governance

Notes


References


Index

Project Management for the 21st Century or Apparel Product Development

Project Management for the 21st Century

Author: Bennet P P Lientz

Praise for the Second Edition:
"The book contains a wealth of ideas to help veteran project managers crystallize their experiences and improve the management of their current or next project. For new or prospective project managers, it offers tips and guidance to help set them on the right course."
—COMPUTING REVIEWS

The challenge of managing projects is to combine the technology of the future with lessons from the past. In the Third Edition of Project Management for the 21st Century, noted authors Bennet Lientz and Kathryn Rea provide a modern, proven approach to project management. Properly applied without massive administrative overhead, project management can supply structure, focus, and control to drive work to success. The table of contents summarizes their approach:

Part I Understanding the Changes and Trends in Projects
Part II Defining and Setting up Successful Project Plans
Part III Managing the Project
Part IV Selecting and Using Modern Project Management Methods and Tools
Part V Dealing with Project Change, Ending a Project, and What to Do Next

Each chapter contains guidelines and steps to take next. Modern, historical, and hypothetical examples make the book easy to use and understand.

About the Authors
Bennet P. Lientz is a consultant, teacher, and researcher. He is Professor of Information Systems at the Anderson Graduate School of Management, University of California, Los Angeles (UCLA). Dr. Lientz was previously Associate Professor of Engineering at the University of Southern California and department manager at System Development Corporation, where he was one of the project leaders involved in thedevelopment of ARPANET, the precursor of the Internet. He is the author of more than 20 books and 60 articles on information systems, planning, project management, and E-Business.

Kathryn P. Rea is president and founder of The Consulting Edge, Inc., which was established in 1984. The firm specializes in E-Business, information technology, project management, and financial consulting. She has managed more than 65 major technology-related projects internationally and has advised on or carried out projects in government, energy, banking and finance, distribution, trading, retailing, transportation, mining, manufacturing, and utilities. She has successfully directed multinational projects in China, North and South America, Southeast Asia, Europe, and Australia.

What People Are Saying

Sudir Jain
The authors have tremendous insight into the dynamics of teams and projects; they are strong in practical detail, communication, and ways to solve sticky problems. In presenting material never before available to the industry, they have created a welcome addition to any library.


Julie M. Wilson
A good book for beginning project managers and leaders. It not only lends a historical perspective to demonstrate why project management has been valuable in affecting change, it presents ways in which to apply project management principles in practice today.




New interesting book: 301 Venison Recipes or Grilled Pizzas and Piadinas

Apparel Product Development

Author: Maurice J Johnson

  • NEW—Why are department stores and discounters increasing their private label lines—I.N.C., Charter Club, Alfani at Macy's, Arizona at J.C. Penney, Real Clothes at Saks Fifth Avenue, Merona at Target?
  • NEW—Why are the private-label-only stores among today's most successful—Gap, Old Navy, Banana Republic, Abercrombie & Fitch, Ann Taylor, Talbot's Club Monaco, Zara?
  • NEW—Where can students find new research sources including dozens of new sites on the Internet?
  • NEW—How are the new, computerized, product development programs such as Gerber's PDM affecting product development careers?

The text outlines the skills that students will need for careers in fashion, provides step-by-step instructions, and structures exercises to help them start to develop these skills.



Table of Contents:
1. THE FASHION WORLD VERSUS THE REAL WORLD.

1. So You Want to Work in the Fashion Business?
2. Segments of the Garment Industry: Where the Jobs Are.
3. Changes in Today's Fashion Industry-Whose Label Is It Anyway?
4. The Customer: Different Generations, Different Motivations, Different Clothes.
5. How Much Do Customers Spend and What Sense of Style Do They Have?
6. Where Are Customers Buying Their Clothes?

2. THE PRODUCT DEVELOPMENT PROCESS.

7. Research: Putting out Fashion “Feelers.”
8. Fashion's Triangle of Balance: You Can't Sell Granny Bloomers to Baby Boomers!
9. Building the First Design Ideas: Don't Lose That Thought!
10. Going from Planning to Costing: Squeezing out Those Pennies.
11. Line Building: From Specs to Samples.
12. Production: Go, Team, Go!
13. Selling the Line: How Final Is the Sale?
14. Three Seasons at Once: Spinning Plates on Poles.

3. TECHNOLOGY, POLITICS, AND GEOGRAPHY: WHERE IN THE WORLD IS ALL THIS GOING?

15. Apparel Goes On-Line.
16. The Politics of Apparel Importing: Rewards and Punishments.
17. The Geography of Tomorrow's Manufacturing or, “I Have to Change Planes in Kuala Lumpur?”
18. Manufacturing in the United States: Is There a Future?

4. SO, AFTER ALL THIS, IS THE FASHION BUSINESS FOR YOU?

19. Apparel Business in the 21st Century: Where Will the Opportunities Lie?
20. Garmento Lingo: Talk Like an Insider.
21. Words of Wisdom from Industry Pros.

Tuesday, December 16, 2008

The Guidebook for Linemen and Cablemen or Exploring Economics

The Guidebook for Linemen and Cablemen

Author: Wayne Van Soelen

A comprehensive and reader-friendly book, The Guidebook for Linemen and Cablemen is a reference tool that contains the most-up-to date information for linemen, cablemen, foremen, and others associated with transmission and distribution departments of electric utility companies. This book discusses the equipment used as well as the responsibilities of a lineman and cablemen. It explains in detail the training and need for safety within this profession. This book is an invaluable resource, providing linemen and cablemen with the best quality and most up-to-date information for their fast growing, technology based, profession.



Table of Contents:
1. Introduction to Safe Work on Power Lines,
2. Electrical Power System Overview,
3. Electrical Units,
4. Alternating Current (A-C),
5. Three-Phase Circuits,
6. Awareness When In an Electrical Environment,
7. Constructing Power Lines,
8. Working with Conductor and Cable, 9 Operating Switchgear, 10 Circuit Protection, 11 Installing Protective Grounds, 12 Connecting and Troubleshooting Transformers, 13 Supplying Quality Power, 14 Working with Aerial Devices and Digger Derricks,
15 Rigging in Powerline Work, 16 Working it Hot, 17 Tree Work in an Electrical Utility Environment,
18 Working in Substations, 19 Outdoor Lighting Systems,
20. Working with Revenue Metering

New interesting textbook: Eating Stella Style or Amuse Bouche

Exploring Economics

Author: Robert L Sexton

Sexton's EXPLORING ECONOMICS is written expressly to promote economic literacy and engage students in learning about how economics affects them as citizens in society. Known for its innovative approach to teaching economics, the book is packed with examples of pop culture and is extremely student friendly as it breaks down and presents economic concepts in smaller "chunks" to help readers easily absorb information, fully understand concepts, and remember key information. Along with the traditional two-semester Economics text, the 4th edition continues its innovative approach by offering the same content in modules. The new, eight-module format gives instructors complete flexibility to build their text based on the topics they want to cover. For students, this means the chapters taught are the only chapters bought.



Commercial Transactions Secured Financing or Public Relations

Commercial Transactions, Secured Financing: Cases, Materials, Problems

Author: Raymond T Nimmer

The principal job of the transactional attorney is to identify the risks of a proposed transaction, evaluate them, and suggest ways to minimize or avoid them by careful contract drafting or other planning. That requires understanding that transaction and the legal framework in which it will occur. Like prior editions, the third edition of Commercial Transactions: Secured Financing attempts to develop the chief skills of the transactional attorney - risk identification and avoidance - as it teaches asset-based financing transactions and the law regulating such transactions, both personal property and real estate, state and federal, statutory and case law.

The casebook adopts a problem-solving approach. Instructors can devote class time exclusively to discussing one problem from the problem set that follows each topic or issue. The problems seek to: 1) establish black letter law; 2) pose drafting or other planning issues; and/or 3) raise interpretive issues. An extensive Teacher's Manual (available only to professors) describes the authors' suggested analysis of each and every problem and red flags potential land mines.

Part One explores the basic state law system of secured credit and the impact of the federal law of bankruptcy on that state law scheme.

Part Two focuses on three specific areas of secured financing - inventory and receivables, promises and fixed assets - and develops certain risks idiosyncratic to each area.



Interesting book: The Other Mirror or Glass Ceilings and Asian Americans

Public Relations: Strategies and Tactics

Author: Dennis L L Wilcox

Public Relations: Strategies and Tactics, 9/e

Dennis L. Wilcox, San Jose State University
Glen T. Cameron, University of Missouri

 

Comprehensive and current, Public Relations: Strategies and Tactics helps students understand the basic concepts, strategies, and tactics practiced in public relations today. Grounded in scholarship, this ninth edition includes landmark case studies to help students relate relevant public relations theory to the actual practice of public relations. Written in a disarming and accessible style, this edition focuses on the application of technology and encourages students to think about creative uses of new media.

New to the ninth edition:

  • “Reaching a Multicultural and Diverse Audience” (Ch. 11) emphasizes and explains strategies for reaching diverse audiences that include different age groups, cultures and physical disabilities.
  • New On the Job boxes contain current examples of moral dilemmas faced by practitioners, followed by questions for students to consider as they read or as part of a lively classroom discussion in the classroom. Topics range from Michael Vick’s dog-fighting charges to Bank of America’s campaign in the Hispanic Community and Harry Potter’s press coverage.
  • Nearly all new PR Casebooks relate contemporary topics to central concepts in public relations and include the iPhone, China’s international reputation, Hurricane Katrina, Duke University’s lacrosse scandal, and online campaigns.
  • “The Evolution of Public Relations” (Ch. 2) discusses the direction of trendlines in public relations and potential challenges public relations professionals may face in the next 50 years.

What one reviewer says about Wilcox and Cameron’s Public Relations: Strategies and Tactics:

“Wilcox and Cameron have the best introductory textbook on the market.  It is very complete, well organized, and I always tell my students that, ‘almost everything you need to know about public relations is in this textbook.’”

-  Robert Carroll, Ph.D., York College of Pennsylvania

 



Table of Contents:
Contents in Detail
Preface
In Memoriam - Edward L. Bernays
Note to Students
Pt. 1Role1
Ch. 1What Is Public Relations?2
Ch. 2The Evolution of Public Relations24
Ch. 3Ethics and Professionalism54
Ch. 4The Individual in Public Relations78
Ch. 5Public Relations Departments and Firms95
Pt. 2Process119
Ch. 6Research120
Ch. 7Program Planning140
Ch. 8Communication161
Ch. 9Evaluation192
Pt. 3Strategy207
Ch. 10Public Opinion and Persuasion208
Ch. 11The Audience and How to Reach It234
Ch. 12Public Relations and the Law264
Pt. 4Application291
Ch. 13Corporations292
Ch. 14Politics and Government321
Ch. 15International Public Relations346
Ch. 16Membership Organizations371
Ch. 17Social, Cultural, and Health Agencies386
Ch. 18Education412
Ch. 19Entertainment, Sports, and Travel429
Pt. 5Tactics451
Ch. 20The Internet and Other New Technologies452
Ch. 21Written Tactics471
Ch. 22Spoken Tactics496
Ch. 23Visual Tactics527
A Public Relations Glossary549
Bibliography555
Photo Acknowledgments567
Index569

From British Peasants to Colonial American Farmers or Project Management Project Network Technology

From British Peasants to Colonial American Farmers

Author: Allan Kulikoff

With this book, Allan Kulikoff offers a sweeping new interpretation of the origins and development of the small farm economy in Britain's mainland American colonies. Examining the lives of farmers and their families, he tells the story of immigration to the colonies, traces patterns of settlement, analyzes the growth of markets, and assesses the impact of the Revolution on small farm society.

Beginning with the dispossession of the peasantry in early modern England, Kulikoff follows the immigrants across the Atlantic to explore how they reacted to a hostile new environment and its Indian inhabitants. He discusses how colonists secured land, built farms, and bequeathed those farms to their children. Emphasizing commodity markets in early America, Kulikoff shows that without British demand for the colonists' crops, settlement could not have begun at all. Most important, he explores the destruction caused during the American Revolution, showing how the war thrust farmers into subsistence production and how they only gradually regained their prewar prosperity.

Elizabeth Fox-Genovese

This is an important book, with the inestimable value of being a useful book. In an arresting and original conceptualization, Allan Kulikoff focuses upon the farm household as both the characteristic unit of settlement and the fondest aspiration of settlers throughout the American colonies.

Choice

An extraordinary book, rich in detail and deep in analysis. . . . [with] an exquisite prologue.

Reviews in American History

[This book] evidences Kulikoff's mastery of the scholarship on farm life and land use across four centuries and on two continents. The result is a work of awesome scope.

William and Mary Quarterly

[This book] lays the ground for an understanding of the centrality of independent farm households in the Revolutionary and early national periods.

Booknews

A reinterpretation of the origins and development of the small-farm economy in Britain's American colonies after agrarian capitalism began to eject peasants from European land in the 16th and 17th centuries. At first, immigrants merely wanted to work the soil, writes Kulikoff (history, Northern Illinois U.). But then, seeing unimproved land spreading out endlessly before them, they came to expect to own it. Kulikoff traces patterns of settlement, analyzes the growth of markets<-->without British demand for the colonists' crops, settlement couldn't have happened<-->and assesses the disastrous impact of the American Revolution on small-farm society. Annotation c. Book News, Inc., Portland, OR (booknews.com)



Go to: Managing Diversity in Public Sector Workforces or Group Performance and Interactio

Project Management & Project Network Technology

Author: Keith Lockyer

Project Management and Project Network Techniques, seventh edition

The key strength of this classic text is the clear and detailed coverage of the myriad of planning techniques that can be used to structure the process of project management. With comprehensive coverage of the concepts and principles of project management and the phases of managing a project, this seventh edition reflects the most recent developments in techniques and practice. 

The authors have avoided orientating the book towards any particular industry or the use of any specific software, and distil their wealth of experience in a straightforward and user-friendly style. 

 'Good coverage of networking principles and diagrams which are useful to both students and project professionals.'   Liz Lee-Kelly, Lecturer in E-Business and Project Management, School of Management, University of Surrey

 Features:
• Updated throughout to reflect current ISO and BSI standards.
• Extended coverage of risk management and more on 'earned value'.
• Extensive range of questions to check your understanding.
• Updated and comprehensive glossary.

This book is ideal for business or engineering students studying project management, and is equally useful for practising project managers.

  'Very good on the details of project network techniques.   Christine Urquhart, Senior Lecturer in Information Studies, University of Wales, Aberystwyth

Professor Keith Lockyer is formerly of the University of Bradford.

Dr James Gordon is formerly of the University of Birmingham, an Hon. Fellow of The Association for ProjectManagement, past Chairman of the BSI Committee on Project Management, and Convenor of the ISO Working Group on 'Guidelines for Quality Management in Projects'.



Table of Contents:
1Introduction1
2Projects and company organisational structures9
3Project organisation16
4Planning the project21
5Quality and reliability management in projects34
6Projects and procurement41
7Projects and risk management47
8Examining the project55
9Controlling time66
10Controlling cash73
11Drawing the activity-on-arrow-network94
12Drawing the activity-on-node network113
13Analysing the activity-on-arrow network122
14Analysing the activity-on-node network137
15Precedence networks - multiple dependency activity-on-node147
16The network and the bar chart160
17Resource analysis I172
18Resource analysis II189
19Line of balance and elemental trend analysis200
20Some practical considerations205

Monday, December 15, 2008

Quantitative Analysis for Management or Essentials of Entrepreneurship and Small Business Management

Quantitative Analysis for Management

Author: Barry Render

KEY BENEFIT: Easy to understand-even for learners with limited math backgrounds, this book uses a modeling approach to provide thorough coverage of the basic techniques in quantitative methods and focuses on the managerial applications of these techniques. An interesting and reader friendly writing style makes for a clear presentation, complete with all the necessary assumptions and mathematical details.

KEY TOPICS: Chapter topics include probability concepts and applications, decision models and decision trees, regression models, forecasting, inventory control models, linear programming modeling applications and computer analyses, network models, project management, simulation modeling, and more.

MARKET: For an introduction to quantitative analysis, quantitative management, operations research, or management science-especially for those individuals preparing for work in agricultural economics and health care fields.



New interesting textbook: Advanced Professional Pastry Chef or Land of Plenty

Essentials of Entrepreneurship and Small Business Management

Author: Thomas W Zimmerer

This fifth edition of the popular book introduces you to the processes of new venture creation and the critical knowledge needed to manage your business once it is formed. With the help of this book, readers can follow their dreams of becoming successful entrepreneurs.

Topics include: the challenges of entrepreneurship, building a business plan, marketing considerations, e-commerce and the entrepreneur, advertising and pricing for profit, financial considerations and managing cash flow, building a competitive edge, and debt/equity and site and location considerations.

For any person interested in owning, operating, and managing a small business. Also a handy reference for entrepreneurs and managers of small businesses.

Booknews

A contemporary approach to entrepreneurship and small business management, following the process of starting and managing a small business. Coverage includes foundations of entrepreneurship, building the business plan, putting the plan to work, and the ethical, legal, and regulatory environment. Includes chapter learning objectives and summaries, margin definitions, discussion questions, and homework projects. New to this edition are chapter Internet exercises, application boxes with questions, a sample business plan, and margin icons drawing attention to in-text examples. Annotation c. by Book News, Inc., Portland, Or.



Table of Contents:
Preface
Sect. IThe Challenges of Entrepreneurship1
Ch. 1The Foundations of Entrepreneurship1
Ch. 2Inside the Entrepreneurial Mind: From Ideas to Reality36
Sect. IIBuilding the Business Plan: Beginning Considerations67
Ch. 3Strategic Management and the Entrepreneur67
Ch. 4Forms of Business Ownership and Franchising100
Ch. 5Buying and Existing Business143
Sect. IIIBuilding the Business Plan: Marketing and Financial Considerations179
Ch. 6Building a Powerful Marketing Plan179
Ch. 7Advertising and Pricing for Profit217
Ch. 8Managing Cash Flow269
Ch. 9Creating a Successful Financial Plan298
Ch. 10Crafting a Winning Business Plan336
Sect. IVPutting the Business Plan to Work: Building a Competitive Edge361
Ch. 11Sources of Funds: Debt and Equity361
Ch. 12Choosing the Right Location and Layout411
Ch. 13Global Aspects of Entrepreneurship451
Ch. 14Leading the Growing Company and Planning of Management Succession483
Ch. 15E-Commerce and the Entrepreneur532
End Notes567
Index585

The Law of Tax Exempt Organizations 2009 or Global Political Economy

The Law of Tax-Exempt Organizations 2009

Author: Bruce R Hopkins

Written in plain English and supplemented annually, The Law of Tax-Exempt Organizations, Ninth Editioncan help the lawyers and managers of tax-exempt organizations make sure that they are up-to-date on all current regulations pertaining to tax-exempt organizations, and well-prepared to make decisions about their organizations actions and future.



Books about marketing: Principles of Food Beverage and Labor Cost Controls or Consultation Skills for Mental Health Professionals

Global Political Economy

Author: John Ravenhill

Featuring carefully edited contributions from an impressive line-up of international scholars, Global Political Economy, Second Edition, is an authoritative introduction that covers all bases: contemporary theory, introductions to particular issue areas, and an extended debate on globalization that reflects a variety of perspectives. The second edition includes a new chapter on theoretical traditions (Chapter 2) and a broader introduction to production and multinational corporations in Chapter 10. A companion website features an interactive timeline, web links, a flashcard glossary, and maps for students, as well as two in-depth case studies for professors.



Table of Contents:
1The study of global political economy3
2Collaboration and coordination in the global political economy28
3The domestic sources of foreign economic policies50
4The evolution of the global trade regime87
5Regionalism116
6The evolution of the international monetary and financial system151
7The political economy of international financial crises176
8The logics of globalization207
9Globalization's impact on states235
10Globalization and regional international production263
11Globalization, poverty, and inequality291
12Globalization and development in the south317
13Globalization and civil society344
14Globalization and the environment370

Business Ethics and Ethical Business or Law and Social Norms

Business Ethics and Ethical Business

Author: Robert Audi

Business Ethics and Ethical Business is a brief yet remarkably comprehensive introduction to the thought-provoking field of business ethics. The text is organized into three parts that cover the role of business in society, the ethics of internal management, and the challenges of international business. It introduces the standards essential in business ethics, explores a wide range of issues using concrete examples, and provides analytical tools for guiding ethical decisions in the real world.
Features:
* Includes an appendix containing sixteen short case scenarios modeled on ethical problems in business; these studies are keyed to relevant chapters and designed to stimulate class discussion and provide material for essay assignments
* Introduces central ethical theories including Aristotle's virtue ethics, Kant's rule-based ethics, Mill's utilitarianism, and Ross's common-sense pluralism
* Introduces a set of principles comprising a decision framework for conducting business ethically
* Examines the two main competing views of business in a democratic society--the free market view and the corporate social responsibility approach
* Considers both large companies and small, family-owned businesses
* Includes a glossary of many key terms in business ethics
Business Ethics and Ethical Business is ideal for undergraduate or MBA courses, as either a standalone text or a companion to an anthology or selected case studies. Every chapter is self-contained, so the text can be used in whole or in part and in long or short courses.



Table of Contents:

Pt. I The role of business in a free democracy

1 Two democratic traditions 3

2 The rights and social responsibilities of business 8

3 The constituencies of ethical business 23

4 A framework for making ethical decisions 30

5 Ethical business, environmental responsibility, and sustainabilty 43

6 Marketing : product, target, and image 48

7 The ethics of financial representation 59

Pt. II The ethics of internal management

8 Hiring policies and compensation standards 69

9 Conditions of employment and codes of ethics 82

10 Religion in the workplace 91

11 Managerial leadership and corporate culture 98

Pt. III Ethical problems of global business

12 International trade and cross-cultural standards 109

13 Nationality, international business ethics, and cosmopolitanism 116

14 Conclusion 129

Brief case scenarios 133

Glossary 145

Endnotes 151

Index 161

Books about economics: Mastering Team Leadership or Confined Space and Structural Rope Rescue

Law and Social Norms

Author: Eric A Posner

What is the role of law in a society in which order is maintained mostly through social norms, trust, and nonlegal sanctions? Eric Posner argues that social norms are sometimes desirable yet sometimes odious, and that the law is critical to enhancing good social norms and undermining bad ones. But he also argues that the proper regulation of social norms is a delicate and complex task, and that current understanding of social norms is inadequate for guiding judges and lawmakers. What is needed, and what this book offers, is a model of the relationship between law and social norms. The model shows that people's concern with establishing cooperative relationships leads them to engage in certain kinds of imitative behavior. The resulting behavioral patterns are called social norms.

Posner applies the model to several areas of law that involve the regulation of social norms, including laws governing gift-giving and nonprofit organizations; family law; criminal law; laws governing speech, voting, and discrimination; and contract law. Among the engaging questions posed are: Would the legalization of gay marriage harm traditional married couples? Is it beneficial to shame criminals? Why should the law reward those who make charitable contributions? Would people vote more if non-voters were penalized? The author approaches these questions using the tools of game theory, but his arguments are simply stated and make no technical demands on the reader.

Library Journal

In this excellent book, Posner (law, Univ. of Chicago) raises such fundamental questions as why people conform to social norms and why they generally refrain from antisocial behavior even when the law is absent. He then proposes a methodology for the systematic analysis of social norms. Posner uses models of nonlegal collective action to show the possibilities underlying cooperative behavior. He demonstrates how varied dimensions of nonformal, i.e., nongovernmental, strategies can resolve many types of social conflicts. Posner considers numerous theoretical and practical problems in the current study of relationships between social norms and law, offering new avenues toward understanding these relationships. His book uses a game-theory approach to revise lawyers' and scholars' views about the relationships between social norms and the law. This interesting and novel analysis is highly recommended for academic libraries.--Steven Puro, St. Louis Univ. Copyright 2000 Cahners Business Information.

Kirkus Reviews

In the tradition of the Chicago School of law and economics, Posner (Law/Univ. of Chicago) offers an insightful study of the relationship between legal regulation and social norms. Game theory has transformed the study of market behavior, but it has had little impact as yet on legal theory. Posner starts by observing that most forms of collective behavior occur independently of legal rules: indeed, without a system of law, people would still engage in cooperative and selfish behaviors. Posner uses game theory and empirical studies to establish a model of nonlegal collective behavior, arguing that much social interaction consists of a kind of "signaling game," in which people convey their willingness to conform to social norms and demonstrate their desirability as potential partners in social enterprises. According to Posner, people will conform to such norms (and may even suppress individual preferences or cheating behavior) as rational decisions made in order to receive long-term benefits (economic and otherwise), independent of any consideration of legal incentives. With mixed success, the author then examines the usefulness of this model for an understanding of particular issues in contracts and commercial law, torts, criminal law, and politics. For instance, Posner attempts to use the signaling model to explain why courts enforce commercial contracts but not gratuitous promises (he speculates, with no historical evidence, that this doctrine developed when common law courts deferred to "nonlegal mechanisms" on promise enforcement) and why shaming punishments don't work (they may become badges of merit in communities that mistrust the government).Finally,Posner critically examines the relationship between social norms and policymaking (especially government attempts to change social norms). Posner argues that law can often be understood as an attempt to use social norms, and he discerns a gradual trend toward displacement of nonlegal by legal regulation (which, he contends, "should not be deplored, as is currently fashionable, but celebrated"). A stimulating application of game theory to law, equally valuable for social scientists and those interested in legal theory.



Sunday, December 14, 2008

Capitalism and the Historians or Books in the Digital Age

Capitalism and the Historians

Author: Friedrich August Hayek

The views generally held about the rise of the factory system in Britain derive from highly distorted accounts of the social consequences of that system—so say the distinguished economic historians whose papers make up this book. The authors offer documentary evidence to support their conclusion that under capitalism the workers, despite long hours and other hardships of factory life, were better off financially, had more opportunities, and led a better life than had been the case before the Industrial Revolution.



Table of Contents:
Introduction
History and Politics by F.A. Hayek
Part I
1. The Treatment of Capitalism by Historians by T.S. Ashton
2. The Anticapitalist Bias of American Historians by L.M. Hacker
3. The Treatment of Capitalism by Continental Intellectuals by Bertrand de Jouvenel
Part II
4. The Standard of Life of the Workers in England, 1790-1830 by T.S. Ashton
5. The Factory System of the Early Nineteenth Century by W.H. Hutt

Books about economics: Keeping Found Things Found or Accidental Investment Banker

Books in the Digital Age: The Transformation of Academic and Higher Education Publishing in Britain and the United States

Author: John B Thompson

The book publishing industry is going through a period of profound and turbulent change brought about in part by the digital revolution. What is the role of the book in an age preoccupied with computers and the internet? How has the book publishing industry been transformed by the economic and technological upheavals of recent years, and how is it likely to change in the future?
This is the first major study of the book publishing industry in Britain and the United States for more than two decades. Thompson focuses on academic and higher education publishing and analyses the evolution of these sectors from 1980 to the present. He shows that each sector is characterized by its own distinctive ‘logic’ or dynamic of change, and that by reconstructing this logic we can understand the problems, challenges and opportunities faced by publishing firms today. He also shows that the digital revolution has had, and continues to have, a profound impact on the book publishing business, although the real impact of this revolution has little to do with the ebook scenarios imagined by many commentators.
Books in the Digital Age will become a standard work on the publishing industry at the beginning of the 21st century. It will be of great interest to students taking courses in the sociology of culture, media and cultural studies, and publishing. It will also be of great value to professionals in the publishing industry, educators and policy makers, and to anyone interested in books and their future.



Globalization and Its Enemies or Real Estate Law

Globalization and Its Enemies

Author: Daniel Cohen

Choice Outstanding Academic Title, 2006

The enemies of globalization--whether they denounce the exploitation of poor countries by rich ones or the imposition of Western values on traditional cultures--see the new world economy as forcing a system on people who do not want it. But the truth of the matter, writes Daniel Cohen in this provocative book, may be the reverse. Globalization, thanks to the speed of twenty-first-century communications, shows people a world of material prosperity that they do want--a vivid world of promises that have yet to be fulfilled. For the most impoverished developing nations, globalization remains only an elusive image, a fleeting mirage. Never before, Cohen says, have the means of communication--the media--created such a global consciousness, and never have economic forces lagged so far behind expectations. For the poorest countries of the world, writes Cohen, the problem is not so much that they are exploited by globalization as that they are forgotten and excluded.



Books about marketing: Effective Crisis Communication or Asset Pricing

Real Estate Law

Author: Marianne M Jennings

REAL ESTATE LAW charts new territory with its clear and cutting-edge coverage of the basics and trends in the laws that affect real property. The text will help you really understand and grasp the material while helping you develop your problem-solving skills in your professional and personal real estate transactions. Each chapter reveals how you will use the material.

Booknews

This textbook on real estate law covers the nature of real estate, ownership and interests, transferring titles, and development. Specific chapters address issues like liens, leases, the purchase contract, wills, zoning, environmental law, and taxes. Narrative explanations describe the law, and reported cases illustrate key concepts. Ethical issues are highlighted. Appendixes include sections of the U.S. Constitution, the Uniform Commercial Code, the Sherman Act, the Fair Housing Act, the Interstate Land Sales Full Disclosure Act, the Truth-in-Lending Act, and the Real Estate Settlement Procedures Act. Annotation c. Book News, Inc., Portland, OR (booknews.com)



Saturday, December 13, 2008

Advanced Corporate Finance or Health Care at Risk

Advanced Corporate Finance

Author: Joseph Ogden

The first book devoted exclusively to modern advanced corporate finance, this volume provides a comprehensive exploration of theoretical and empirical literature on corporate financial policies and strategies—particularly those of U.S. nonfinancial firms—defined in rational, economic terms. Throughout, Cases in Point show theory in relation to financial decisions made by specific firms; and Real-World Focus highlights numerous articles from the financial press, providing insights from practitioners' points of view. Empirical Perspectives On The Financial Characteristics Of Publicly Traded U.S. Nonfinancial Firms. Valuation And Financing Decisions In An Ideal Capital Market. Separation Of Ownership And Control, Principal-Agent Conflicts, And Financial Policies. Information Asymmetry And The Markets For Corporate Securities. The Roles Of Government, Securities Markets, Financial Institutions, Ownership Structure, Board Oversight, And Contract Devices. The Leverage Decision. Analyses Of The Firm And The Valuation Of Equity And Debt. Industry Analysis And Financial Policies And Strategies. The Firm's Environment, Governance, Strategy, Operations, And Financial Structure. Market Efficiency, Event Studies, Cost Of Equity Capital, And Equity Valuation. Corporate Bonds: Terms, Issuance, And Valuation. Private Equity And Venture Capital. Initial Public Offerings Of Stock. Managing Internal Equity And Seasoned Equity Offerings. Dividend Policy And Stock Repurchases. Corporate Liabilities: Strategic Selections Of Lenders And Contract Terms. Mergers, Acquisitions, Takeovers, And Buyouts. Financial Distress And Restructuring. Debt Restructuring, BeingAcquired, Bankruptcy, Reorganization, And Liquidation. Organizational Architecture, Risk Management, And Security Design. For CEOs and CFOs of corporations, senior lending officers at commercial banks, and senior officers and analysts at investment banks.



Table of Contents:
Preface
About the Authors
Pt. ICorporate Finance1
Ch. 1Empirical Perspectives on the Financial Characteristics of Publicly Traded U.S. Nonfinancial Firms2
Ch. 2Valuation and Financing Decisions in an Ideal Capital Market30
Ch. 3Separation of Ownership and Control, Principal-Agent Conflicts, and Financial Policies70
Ch. 4Information Asymmetry and the Markets for Corporate Securities101
Ch. 5The Roles of Government, Securities Markets, Financial Institutions, Ownership Structure, Board Oversight, and Contract Devices123
Ch. 6The Leverage Decision146
Pt. IIAnalyses of the Firm and the Valuation of Equity and Debt187
Ch. 7Industry Analysis and Financial Policies and Strategies188
Ch. 8The Firm's Environment, Governance, Strategy, Operations, and Financial Structure226
Ch. 9Market Efficiency, Event Studies, Cost of Equity Capital, and Equity Valuation271
Ch. 10Corporate Bonds: Terms, Issuance, and Valuation311
Pt. IIIManaging Equity and Debt357
Ch. 11Private Equity and Venture Capital358
Ch. 12Initial Public Offerings of Stock389
Ch. 13Managing Internal Equity and Seasoned Equity Offerings425
Ch. 14Dividend Policy and Stock Repurchases461
Ch. 15Corporate Liabilities: Strategic Selections of Lenders and Contract Terms502
Pt. IVThe Markets for Corporate Control545
Ch. 16Mergers, Acquisitions, Takeovers, and Buyouts546
Ch. 17Financial Distress and Restructuring586
Ch. 18Debt Restructuring, Being Acquired, Bankruptcy, Reorganization, and Liquidation624
Pt. VOrganizational Architecture Risk Management, and Security Design653
Ch. 19Organizational Architecture, Risk Management, and Security Design654
Solutions to Selected End-of-Chapter Review Questions and Problems691
Index695

New interesting book: Introduction to the Counseling Profession or Gandhi

Health Care at Risk: A Critique of the Consumer-Driven Movement

Author: Timothy Stoltzfus Jost

In Health Care at Risk Timothy Stoltzfus Jost weighs in on consumer-driven health care (CDHC), which many policymakers and analysts are promoting as the answer to the severe access, cost and quality problems afflicting the American health care system. The idea behind CDHC is simple: consumers should save for medical care with health savings accounts, rely on these accounts to cover routine medical expenses, and turn to insurance only to cover catastrophic medical events. Advocates of consumer-driven health care believe that if consumers are spending their own money on medical care, they will purchase only services with real value to them. Jost contends that supporters of CDHC rely on oversimplified ideas about health care, health care systems, economics, and human nature. He challenges the historical and theoretical assumptions on which the consumer-driven health care movement is based and reexamines the empirical evidence that it claims as support.

About the Author:
Timothy Stoltzfus Jost is the Robert L. Willet Professor of Law at the Washington and Lee University School of Law

Ross Mullner - Library Journal

An increasing number of politicians, policy advocacy groups, and academic economists are touting consumer-driven health care (CDHC) as the solution to America's ailing health-care system, while others believe it's only a fad-one that would inevitably fail if implemented. CDHC advocates argue that patients would be more prudent consumers if they were to purchase health care with their own money. To accomplish this, the advocates propose the widespread use of health savings accounts coupled with high-deductible health insurance plans. They believe consumers should save up for health care, rely on these savings to cover routine health expenses, and use insurance only to meet the costs of catastrophic care. Jost (law, Washington & Lee Univ. Sch. of Law; Health Care Coverage Determinations: An International Comparative Study) carefully investigates the history, evidence, and theory of CDHC, ultimately finding it to be unrealistic and unfair. He argues that CDHC would have an adverse impact on the poor and would be ineffective in controlling the total costs of care. In the last chapter, he proposes alternative ways to reform the nation's health-care system. Jost's arguments are fair, thorough, and convincing; his book is well written and well researched. Recommended for academic libraries only.



Friday, December 12, 2008

Natural Gas in Nontechnical Language or Codes of Conduct

Natural Gas in Nontechnical Language

Author: Rebecca L Busby

Based on educational material from the Institute of Gas Technology, this new nontechnical guide to the natural gas industry provides a balanced overview of the natural gas process from wellhead to burnertip, from exploration to end usage, while briefly addressing future trends, resources, and supply and demand. Readers will gain a general understanding of natural gas history and uses, exploration techniques, production and treating, pipelines, storage, transportation and marketing, economic and contractual issues, and regulatory issues.

Booknews

A nontechnical guide to the natural gas industry, providing a balanced overview of the natural gas process from exploration to end usage and briefly addressing future trends, resources, and supply and demand. Coverage includes natural gas history and uses, exploration techniques, production and treating, pipelines, storage, transportation, and economic, contractual, and regulatory issues. Includes a glossary, and b&w photos and diagrams of equipment. The editor has 20 years of experience writing for the energy industry. Annotation c. Book News, Inc., Portland, OR (booknews.com)



Interesting textbook: Wine Politics or The New Elk Hunters Cookbook and Meat Care Guide

Codes of Conduct: Behavioral Research into Business Ethics

Author: David M Messick

Codes of Conduct probes the psychological and social processes by which companies and their managers respond to a wide array of ethical dilemmas, from risk and safety management to the treatment of employees. What leads companies to ignore safety problems with their products? How do individual employees become part of company wrongdoing? How do negative stereotypes affect hiring and promotion? Contributors to this volume employ a wide range of case studies to illustrate the effects of social influence and group persuasion, organizational authority and communication, fragmented responsibility, and the process of rationalization.

Booknews

Comprising the proceedings of the 1994 conference on Behavioral Research and Business Ethics held at Northwestern U., the 18 contributions to this volume examine problems of business ethics by applying the principles of modern behavioral science to the study of organizational behavior. Chapters are divided into two major sections: social and organizational processes and risk, reasoning, and decision-making. Annotation c. by Book News, Inc., Portland, Or.



Table of Contents:
Contributors
Preface
Introduction: Behavioral Research into Business Ethics1
Ch. 1How Organizations Socialize Individuals into Evildoing13
Ch. 2Social Influence and the Triple Tumor Structure of Organizational Dishonesty44
Ch. 3Ethical Cognition and the Framing of Organizational Dilemmas: Decision Makers as Intuitive Lawyers59
Ch. 4Can Socially Responsible Firms Survive in a Competitive Environment?86
Ch. 5Beyond the Hidden Self: Psychological and Ethical Aspects of Privacy in Organizations104
Ch. 6Judge not, Lest ...: The Ethics of Power Holders' Decision Making and Standards for Social Judgment117
Ch. 7Social Categories and Decision Making: How Much Differentiation Do We Need?143
Ch. 8In-Group Favoritism: The Subtle Side of Intergroup Discrimination160
Ch. 9Managing Work Force Diversity: Ethical Concerns and Intergroup Relations171
Commentary: The Business Ethics of Social and Organizational Processes187
Ch. 10Do No Harm197
Ch. 11Behavioral Decision Theory and Business Ethics: Skewed Trade-Offs Between Self and Other214
Ch. 12Responsibility Judgments and the Causal Background228
Ch. 13Ethics as Hypothesis Testing, and Vice Versa243
Ch. 14Environmental Degradation: Exploring the Rift Between Environmentally Benign Attitudes and Environmentally Destructive Behaviors256
Ch. 15The "Public" Versus the "Experts": Perceived Versus Actual Disagreements About Risks275
Ch. 16Incremental, Validity, Expertise, and Ethics289
Ch. 17Ethical Dilemmas in Risk Communication300
Ch. 18The Ethics of Not Spending Money on Safety318
Commentary: The Business Ethics of Risk, Reasoning, and Decision Making328
Summary: The Psychology of Business Ethics342
References362
Index395

Top Down Network Design or A Course in Econometrics

Top-Down Network Design

Author: Priscilla Oppenheimer

Top-Down Network Design, Second Edition, is a practical and comprehensive guide to designing enterprise networks that are reliable, secure, and manageable. Using illustrations and real-world examples, it teaches a systematic method for network design that can be applied to campus LANs, remote-access networks, WAN links, and large-scale internetworks.

You will learn to analyze business and technical requirements, examine traffic flow and QoS requirements, and select protocols and technologies based on performance goals. You will also develop an understanding of network performance factors such as network utilization, throughput, accuracy, efficiency, delay, and jitter. Several charts and job aids will help you apply a top-down approach to network design.

This Second Edition has been revised to include new and updated material on wireless networks, virtual private networks (VPNs), network security, network redundancy, modularity in network designs, dynamic addressing for IPv4 and IPv6, new network design and management tools, Ethernet scalability options (including 10-Gbps Ethernet, Metro Ethernet, and Long-Reach Ethernet), and networks that carry voice and data traffic.

Top-Down Network Design, Second Edition, has a companion website at http://www.topdownbook.com, which includes updates to the book, links to white papers, and supplemental information about design resources.



Table of Contents:
Ch. 1Analyzing business goals and constraints5
Ch. 2Analyzing technical goals and tradeoffs27
Ch. 3Characterizing the existing internetwork63
Ch. 4Characterizing network traffic95
Ch. 5Designing a network topology133
Ch. 6Designing models for addressing and naming185
Ch. 7Selecting switching and routing protocols221
Ch. 8Developing network security strategies267
Ch. 9Developing network management strategies299
Ch. 10Selecting technologies and devices for campus networks319
Ch. 11Selecting technologies and devices for enterprise networks363
Ch. 12Testing your network design403
Ch. 13Optimizing your network design429
Ch. 14Documenting your network design457
App. ACharacterizing network traffic when workstations boot471

Interesting textbook: Big Book of Juices and Smoothies or Students Go Vegan Cookbook

A Course in Econometrics

Author: Arthur S Goldberger

This text prepares first-year graduate students and advanced undergraduates for empirical research in economics, and also equips them for specialization in econometric theory, business, and sociology.

A Course in Econometrics is likely to be the text most thoroughly attuned to the needs of your students. Derived from the course taught by Arthur S. Goldberger at the University of Wisconsin-Madison and at Stanford University, it is specifically designed for use over two semesters, offers students the most thorough grounding in introductory statistical inference, and offers a substantial amount of interpretive material. The text brims with insights, strikes a balance between rigor and intuition, and provokes students to form their own critical opinions.

A Course in Econometrics thoroughly covers the fundamentals—classical regression and simultaneous equations—and offers clear and logical explorations of asymptotic theory and nonlinear regression. To accommodate students with various levels of preparation, the text opens with a thorough review of statistical concepts and methods, then proceeds to the regression model and its variants. Bold subheadings introduce and highlight key concepts throughout each chapter.

Each chapter concludes with a set of exercises specifically designed to reinforce and extend the material covered. Many of the exercises include real micro-data analyses, and all are ideally suited to use as homework and test questions.

Booknews

A reprint (with a short new preface by Schachter) of a 1969 McGraw- Hill book. Although the field of music theory and the teaching of theoretical disciplines have changed significantly in 20 years, this work is still suitable as a text for a combined course in harmony and counterpoint. No bibliography. Derived from lectures notes for a first-year graduate course at the U. of Wisconsin attended by students from a variety of departments--agricultural economics, finance, accounting, industrial relations, sociology, and economics--who came prepared with a year of calculus, a semester of linear algebra, and a semester of statistical inference. The primary objective is to prepare students for empirical research. Annotation c. Book News, Inc., Portland, OR (booknews.com)



Introduction to Knowledge Management or From LPN to RN

Introduction to Knowledge Management: KM in Business

Author: Todd R Groff

Finally, a solid introduction to the complex world of knowledge management, how it works, and the impact it has on organizations of all sizes.

"As someone who has struggled to manage change in several large organizations, I am very excited about the powerful techniques in this textbook for increasing business agility and empowering knowledge workers."
- Wayne Anderson, Senior Vice President, Service Management, Sabre Inc.

"This systemically organized, innovative and well-written book astutely integrates content, technology and problem-solving into a learning tool that sets the standard for maximizing learning in an arena that is continuously bombarded with interventions that compete for each learner's attention."
- Robert E. Klabenes, President, Oklahoma State University-Okmulgee

Effective knowledge management and collaborative learning is key to success in today's high tech, networked, just-in-time market. Easy to read and user-friendly, this book introduces you to a wide range of knowledge management (KM) tools, techniques and terminology for enhancing innovation, communication and dedication among individuals and workgroups. Full of practical applications, the focus is on real-world business using examples of commonly available technologies.

Introduction to Knowledge Management is clear and straightforward with definitions highlighted, brief case studies illustrating key points, dialogue sections that probe for practical applications, and written exercises. Each chapter concludes with discussion questions, review questions, and a vocabulary review. An Online Instructor's Guide is available.

Todd R. Groff is a Consultant, IBM's BusinessConsulting Services Thomas P. Jones is a Consultant, IBM's Business Consulting Services



Look this: Golden Fetters or Economics

From LPN to RN: Role Transitions

Author: Kathy L Ham

Engaging and practical, this new text clearly covers the topics that students need to know to bridge the gap between LP/VN and RN practice. Readers will find clear guidance on the nursing process, role transition, legal/ethical aspects, and adult teaching/learning principles. A user-friendly style builds on existing knowledge to make even complex concepts easy to understand. Chapters focus on a single topic so that they may be used in the order in which they work best for each individual nursing program's curriculum plan.

Doody Review Services

Reviewer: Deborah Ann Barnhart, MSN (Indiana State University)
Description: This book, written in an enjoyable and easy to read format, presents key concepts and skills for LPN/LVNs enrolled in a bridge program leading to an associate degree in nursing.
Purpose: The purpose is to present in a one book format those concepts and skills essential to students assuming the role of a registered nurse. I agree with the author that having this information in one location is cost effective and is more efficient for both students and faculty.
Audience: This book has been written for LPN/LVNs enrolled in a bridge program leading to an associate degree in nursing. Both the education and experience of the author in an LPN to RN transition program lend to her credibility.
Features: While providing a review of nursing history and the nursing process, the book introduces students to important topics such as nursing theory, critical thinking, teaching and learning, leadership and management, and transition to the role of registered nurses. All chapters have objectives, a glossary, and critical thinking exercises both within and at the end of each chapter. The addition of student stories, client and clinical scenarios, and discussion questions increase the value of the book. The inclusion of a CD-ROM or disk might provide additional take-home activities for students as well as facilitate their use of information technology as they prepare for their role as a registered nurse.
Assessment: The material presented in this book would be useful for students enrolled in a LPN to RN bridge course. The book is low key and presents concepts and skills in a framework that is easy for student comprehension. It is almost conversational in style yet it presents all the essential information.

Rating

3 Stars from Doody




Branded or Why Globalization Works

Branded: The Buying and Selling of Teenagers

Author: Alissa Quart

Generation Y has grown up in an age of the brand, bombarded by name products. In Branded, Alissa Quart illuminates the unsettling new reality of marketing to teenagers, as well as the quieter but no less worrisome forms of teen branding: the teen consultants who work for corporations in exchange for product; the girls obsessed with cosmetic surgery who will do anything to look like women on TV; and those teens simply obsessed with admission into a name-brand college. We also meet the pockets of kids attempting to turn the tables on the cocksure corporations that so cynically strive to manipulate them. Chilling, thought-provoking, even darkly amusing, Branded brings one of the most disturbing and least talked about results of contemporary business and culture to the fore-and ensures that we will never look at today's youth the same way again.

Dallas Morning News

Help[s] adults psychoanalyze the buying habits of their offspring.

New York Times

Deserves to command wide attention among millions of families...Quart makes a brilliant case...[and] her book is a necessary warning for parents.

Harvard Business Review

Quart makes a solid case that marketers have honed their approach to teens.

New York Post

[A] fascinating, highly readable, cultural study...Branded succeeds at exactly what the companies it chastises can only dream of: multigenerational approval.

Washington Post Book World

Quart excels in capturing the chirpy, soulless avarice that tends to characterize today's hyper-predatory kiddie-peddlers.

Women's Review of Books

Quart's style is smart and sassy...a frightening and important book.

The Los Angeles Times

Quart makes it clear that being wary of advertising should be one of those childhood cautions, along with don't talk to strangers, and that it is our job to instruct our children, rather than stand by and wring our hands. She is right: There are people who are hellbent on buying your child's soul for the price of a hip new look. Branded is a cogent wake-up call for both generations. — Karen Stabiner

Santa Fe New Mexican

Quart has Gen X sensibilities that enable her to skeptically dissect the intentions of Madison Avenue as teens are mined and manipulated.
July 13, 2003

Publishers Weekly

For the readers still waiting for a substantive follow-up to Naomi Klein's No Logo, this is the book. Quart, a former media columnist for the Independent, follows the bread-crumb trail from the Fourth Annual Advertising and Promotion to Kids conference (no joke, unfortunately) to the mechanics of "peer-to-peer marketing," product placement in video games and the ever-escalating parties of the "bar mitzvah showcase." She hones in on teens' delicate self-fashioning and how it's manipulated for profit by adult "teen trendspotters" who insinuate themselves into the lives of "Influencer" teens in order to cop "youth buzz." Quart is brilliant on the world in which teens "obsessed with brand names feel they have a lack that only superbranding will cover over." She gets great quotes in her first-person encounters with her mostly female subjects, giving the book real voice. And Quart's analyses-of teen movies, SAT tutoring (to improve scores and pose college choices as brands), teen SUV ownership and the role of parents-are sharp and funny. Her exploration of how teens internalize and express market logic-through a process of "self-branding" that can include teen boob jobs and kid-produced anorexia Weblogs-is original and striking. The book lacks a broad cultural perspective: most interviewees are white, middle class and female, so it's difficult for Quart to generalize about how American teens and tweens as a whole use money and products to define themselves. Nevertheless, by the end, readers should be able to spot certain youth demographics and deconstruct their branded worlds instantaneously-and with empathy and anger. Agent, Peter McGuigan. (Feb. 1)



Books about economics: Essentials of Health Care Marketing or May the Best Team Win

Why Globalization Works

Author: Martin Wolf

A distinguished international economist here offers a powerful defense of the global market economy. Martin Wolf explains how globalization works, critiques the charges against it, argues that the biggest obstacle to global economic progress has been the failure not of the market but of governments, and offers a realistic scenario for economic internationalism in the post-9/11 age. For this paperback edition, Wolf provides a new introduction to update the debate.

“Splendid. . . . The definitive treatment of the subject, and an absorbing read.”—Economist
“Accessible and clearly argued. . . . A wealth of material on every page.”—Bruce Bartlett, Wall Street Journal
"[Written by] one of the world’s most respected economic journalists, . . .this elegant and passionate defense of trade liberalization is essential reading."—Arvind Panagariya, Foreign Affairs
"A powerful book."—Sebastian Mallaby, Washington Post
“No one has summarised more coherently the recent, voluminous research. . . . Elegantly and persuasively, Wolf marshals the facts.”—Niall Ferguson, Sunday Telegraph
“A necessary and compelling read for all who want to understand the logic of unfolding events.”—Robert Skidelsky, New Statesman

Publishers Weekly

The author, a Financial Times editor, makes a conventional economist's argument for globalization that is not likely to convince many skeptics. His faith is that growth and everything else good comes from "the market," while any problems with globalization must be the fault of governments. Wolf doesn't consider that economic processes redistribute power and therefore transform politics and the possibilities of government action. Like so many economists, he analyzes primarily aggregate statistics: gray averages. For example, using aggregate figures he argues that workers in rich countries are paid more because they are much more productive than workers in poor countries are. Thus high-paid workers need not fear that competition from low-paid workers will undermine their economic security. The reason, he explains, is that workers in developed countries work, on average, with far less capital per worker. While this is true in aggregate, for a particular transnational firm deciding whether to locate a new factory in Shanghai or Chicago, the difference in productivity will rarely be as great as the wage differential. Therefore, as long as other costs and risks do not overwhelm the benefit of cheaper labor, there is a long-term tendency for investment and jobs to flow toward low-wage countries. Wolf neglects the profound consequences of relative labor immobility (because of immigration restrictions and cultural barriers) compared with the mobility of products, many services and capital, one of the characteristic features of contemporary globalization. Agent, Felicity Bryan, U.K. (May) Copyright 2004 Reed Business Information.

Foreign Affairs

By the early 1980s, a number of distinguished economists had amassed compelling evidence that outward-oriented trade policies were far more likely than protectionism to lead to economic growth. The evidence was contained in two multi-country research projects-one at the Organization for Economic Cooperation and Development (OECD), led by Ian Little and others, and the other at the National Bureau of Economic Research, directed by Jagdish Bhagwati and Anne Krueger-and in a series of studies at the World Bank.

Today, however, advocates of globalization are gaining the upper hand again. Bhagwati's strikingly successful defense of open markets in his recent book In Defense of Globalization has been bolstered by another influential pro-globalization voice, that of Martin Wolf of the Financial Times. Wolf's weekly columns have already established him as one of the world's most respected economic journalists. Now his ambitious new book, Why Globalization Works, offers a patient and persuasive refutation of many of the arguments most frequently marshaled by critics of trade liberalization.



Thursday, December 11, 2008

International Accounting or Ethnicity and Entrepreneurship

International Accounting

Author: Frederick D Choi

Clear writing and a focus on the essentials of international accounting make this award-winning book the quintessential source for international accounting. This 5th edition doesn't overwhelm users with too much detail, yet provides enough to give essential coverage of accounting, financial reporting, and financial control. Capital markets and financial/managerial analysis underpin the “theme” of the book. The authors realize that international aspects of accounting are becoming more important as they become more common.

Topics include comparative accounting, foreign currency translation, accounting for changing prices, international accounting harmonization, international financial statement analysis, managerial planning and control, financial risk management, and international taxation and transfer pricing.

For practicing accounting, financial executives, investment managers, university educators, and professional administrators around the world.



Book review: Southern Cakes or Professional Baking

Ethnicity and Entrepreneurship: The New Chinese Immigrants in the San Francisco Bay Area

Author: Bernard Wong

A massive wave of immigration is currently sweeping across the US How do new immigrants assimilate, specifically the Chinese in San Francisco? KEY TOPICS: Taking an "actor-oriented" approach which portrays the new Chinese immigrants as problem-solvers and decision makers who shape their own destinies, this book focuses on how the new Chinese immigrants use their ethnic and personal resources to make economic adaptations in the US. Sociologists and anthropologists. Part of the New Immigrants Series.



Innovation Games or The World in Depression 1929 1939

Innovation Games: Creating Breakthrough Products Through Collaborative Play

Author: Luke Hohmann

Innovation Through Understandingsm



The toughest part of innovation? Accurately predicting what customers want, need, and will pay for. Even if you ask them, they often can’t explain what they want. Now, there’s a breakthrough solution: Innovation Games. Drawing on his software product strategy and product management consulting experience, Luke Hohmann has created twelve games that help you uncover your customers’ true, hidden needs and desires.



You’ll learn what each game will accomplish, why it works, and how to play it with customers. Then, Hohmann shows how to integrate the results into your product development processes, helping you focus your efforts, reduce your costs, accelerate time to market, and deliver the right solutions, right from the start.

  • Learn how your customers define success
  • Discover what customers don’t like about your offerings
  • Uncover unspoken needs and breakthrough opportunities
  • Understand where your offerings fit into your customers’ operations
  • Clarify exactly how and when customers will use your product or service
  • Deliver the right new features, and make better strategy decisions
  • Increase empathy for the customers’ experience within your organization
  • Improve the effectiveness of the sales and service organizations
  • Identify your most effective marketing messages and sellable features

Innovation Games will be indispensable for anyone who wants to drive more successful, customer-focused product development: product and R&D managers, CTOs anddevelopment leaders, marketers, and senior business executives alike.



Books about marketing: Entertaining Simple or Philadelphia Cream Cheese Collection

The World in Depression, 1929-1939, Vol. 4

Author: Charles P Kindleberber

In this revision of the widely circulated and widely quoted 1973 edition, Professor Kindleberger incorporates new material on European banking practices during the 1930s as well as the economic difficulties experienced by Latin America during the same period. This new research strengthens the author's original conclusion that the depression was international in origin rather than domestic.



Economics or Your Career

Economics: A Contemporary Introduction

Author: William A McEachern

Easy to understand and filled with lively real-world examples, ECONOMICS: A CONTEMPORARY APPROACH, Eighth Edition, is your ideal introduction to the principles of economics. McEachern approaches the course by using many economic concepts that you've likely encountered in your own life experiences. These life experiences are then explained as economic concepts through interesting case studies and a clean focused design. The case studies are found throughout the text, giving you genuine insight into how economic principles work in the real world. McEachern's approachable style is enhanced by the powerful learning tools you'll find on Aplia, a web-based educational program designed to improve your understanding and your grade.



Table of Contents:
Part I. INTRODUCTION TO ECONOMICS
1. The Art and Science of Economic Analysis
2. Some Tools of Economic Analysis
3. Economic Decision Makers
4. Demand and Supply Analysis
PART II INTRODUCTION TO THE MARKET SYSTEM
5. Elasticity of Demand and Supply
6. Consumer Choice and Demand
7. Production and Cost in the Firm
Part III. MARKET STRUCTURE AND PRICING
8. Perfect Competition
9. Monopoly
10. Monopolistic Competition and Oligopoly
Part IV. RESOURCE MARKETS
11. Resource Markets
12. Labor Markets and Labor Unions
13. Capital, Interest, and Corporate Finance
14. Transaction Costs, Imperfect Information, and Market Behavior
Part V. MARKET FAILURE AND PUBLIC POLICY
15. Economic Regulation and Antitrust Activity
16. Public Goods and Public Choice
17. Externalities and the Environment
18. Income Distribution and Poverty
Part VI. INTERNATIONAL MICROECONOMICS
19. International Trade
Part VII. FUNDAMENTALS OF MACROECONOMICS 20.Introduction to Macroeconomics
21. Productivity and Growth
22. Measuring Economic Aggregates and the Circular Flow of Income
23. Unemployment and Inflation
24. Aggregate Expenditure Components
25. Aggregate Expenditure and Aggregate Demand
26. Aggregate Supply
Part VIII. FISCAL AND MONETARY POLICY
27. Fiscal Policy
28. Money and the Financial System
29. Banking and the Money Supply
30. Monetary Theory and Policy
31. The Policy Debate: Active or Passive?
32. Federal Budgets and Public Policy
Part IX. INTERNATIONAL MACROECONOMICS
33. International Finance

Look this: Development and Social Change or Clear Leadership

Your Career: How to Make it Happen (with CD-ROM)

Author: Julie Levitt

Introducing Your Career 7e helping YOU stand out! THE #1 text of its kind, Your Career, 7e, has a brand new look! This new edition is sharp and focused, and it targets the best practices in today's job search and career-development process. Your Career, 7e, provides everything needed to deliver top-quality instruction and help students stand out in a crowd. Clear instruction guides students through self-assessment, employer research, writing a market-driven resume, and interviewing. Practical assignments and a technology-driven focus connect your students directly with the business community, employers, and the Internet. Your Career 7e provides the necessary tools for students to gain a competitive advantage in the workplace and reach their career potential.



Table of Contents:
Part 1. PLANNING YOUR CAREER.
1. Reach Your Full Career Potential.
2. Take a Look at Yourself.
3. What Do Employers Want?
4. Prepare for a Changing Workplace.
Part 2. YOUR JOB SEARCH.
5. Organize Your Winning Network.
6. Engineer an Efficient Job Search.
7. Investigate Job, Application, and Hiring Procedures.
8. Research Prospective Employers.
Part 3. CAREER SEARCH DOCUMENTS.
9. Prepare a Winning Resume.
10. Perfect the Application and Cover Letter.
Part 4. YOUR INTERVIEW.
11. Interview Like a Pro.
12. Master the Art of Getting Interviews.
13. Be Prepared for Any Interview Style.
14. Navigate Interview Questions and Answers.
15. Ace Employment Tests and Negotiations.
16. Practice for Your Successful Interview.
17. Interview and Follow Up.
Part 5. AFTER YOUR INTERVIEW.
18. Prepare Your Next Move If You Don't Get the Job.
19. You're Hired! Take Charge of Your Career.
20. Make Successful Job and Career Changes.

Wednesday, December 10, 2008

Managing or Basic Bankruptcy Law for Paralegals

Managing: A Competency-Based Approach (with InfoTrac? Bind-in Card and BizF

Author: Don Hellriegel

Maximize your management potential with the unique competency-based approach found only in Hellriegel/Jackson/Slocum's MANAGING: A COMPETENCY-BASED APPROACH, 11e. This unique text blends theory, applications and innovation to prepare you with the skills most critical for management success today. The text's solid presentation of today's management principles and proven, interactive learning features throughout the book focus on six managerial competencies--self-management, strategic action, planning and administration, global awareness, and teamwork. The authors developed these competencies based on input from hundreds of successful managers in business of all types and sizes to help you streamline your personal managerial development. Fresh examples from well-known organizations, the latest cases, new Ethical Challenges, and experiential exercises demonstration how these competencies are used by real managers to address the challenges of managing and leading their organizations. Integrated Self-Assessments help you analyze and further develop your own management potential for career success as you compare your skills to other students and professionals around the world. Videos showing management in action within recent Hollywood films and an innovative new ThomsonNOW™ online learning system to assist you with homework and review all further ensure you develop the strong managerial competencies to lead with confidence.



Table of Contents:
Part 1: AN OVERVIEW OF MANAGEMENT.
1. Developing Managerial Competencies.
2. Learning from the History of Management Thought.
Part 2: MANAGING IN TURBULENT ENVIRONMENTS.
3. Ethics and Social Responsibility.
4. Assessing the Environment.
5. Managing Globally.
6. Fostering Entrepreneurship.
Part 3: PLANNING AND CONTROL.
7. Formulating Plans and Strategies.
8. Fundamentals of Decision Making.
9. Using Planning and Decision Aids.
10. Achieving Organizational Control.
Part 4: ORGANIZING.
11. Designing Organizations.
12. Guiding Organizational Change and Innovation.
13. Managing Human Resources.
Part 5: LEADING.
14. Motivating Employees.
15. Dynamics of Leadership.
16. Communicating Effectively.
17. Working in Teams.
18. Understanding Organizational Culture and Cultural Diversity.

Interesting textbook: Performance Management or The Econometrics of Financial Markets

Basic Bankruptcy Law for Paralegals

Author: David L Buchbinder

Proven effective through years of classroom use, this compact yet comprehensive text offers a step-by-step overview of the Bankruptcy Code and Rules. The Sixth Edition reflects the sweeping changes caused by the new Bankruptcy Bill passed in 2005.



Table of Contents:
Preface
Acknowledgments
Introduction: Paralegals and the Bankruptcy System1
Pt. IIHistory and Introduction7
Ch. 1A Short History of Bankruptcy9
Ch. 2Introduction to the Bankruptcy Code19
Ch. 3Alternatives to Bankruptcy Under State Law27
Ch. 4Filing a Petition37
Ch. 5Chapter 1 - General Provisions53
Ch. 6Useful Definitions - Section 10167
Pt. IIDebtor Relief79
Ch. 7Overview of Chapter 781
Ch. 8Conversion and Dismissal101
Ch. 9Exemptions107
Ch. 10Trustees, Examiners, and Creditors Committees123
Ch. 11Preparing a Proceeding for a Trustee137
Pt. IIIBankruptcy Litigation145
Ch. 12The Automatic Stay - 11 U.S.C. 362147
Ch. 13Objections to Discharge and Dischargeability of Debts167
Ch. 14Property of the Estate and Turnover Complaints185
Ch. 15Avoiding Powers - Introduction195
Ch. 16Avoidable Preferences - 11 U.S.C. 547203
Ch. 17Fraudulent and Postpetition Transfers219
Pt. IVLiquidation and Claims229
Ch. 18Use, Sale, or Lease of Property231
Ch. 19Executory Contracts and Leases245
Ch. 20Miscellaneous Provisions Regarding Property of the Estate259
Ch. 21Claims269
Ch. 22Administration295
Pt. VReorganization Proceedings303
Ch. 23Chapter 13: Reorganization Proceedings305
Ch. 24Chapter 11: Introduction and Administration327
Ch. 25Chapter 11: Elements of a Plan343
Ch. 26Chapter 11: Plan Confirmation359
Ch. 27Chapter 12: Reorganization Proceedings379
Pt. VIReview387
Ch. 28Introduction to Courts and Jurisdiction389
Ch. 29Statements and Schedules Tutorial399
Ch. 30Researching Bankruptcy Issues431
App. 1: Noticed Motions and Ex Parte Applications437
App. 2: Documents and Deadlines439
Glossary441
Table of Cases457
Table of Statutes459
Table of Federal Rules of Bankruptcy Procedure463
Table of Secondary Authorities465
Index467

The Art of Work or Productive Workplaces Revisited

The Art of Work: An Anthology of WorkPlace Literature, Student Edition

Author: McGraw Hill

The Art of Work: An Anthology of Workplace Literature is a collection of poetry, short stories, essays, and drama that provides the basis to complement the reading, writing, discussion, listening, and critical thinking skills necessary for any workplace-related curriculum!



Interesting textbook: The Fertility Diet or Insatiable

Productive Workplaces Revisited: Dignity, Meaning, and Community in the 21st Century

Author: Marvin R Weisbord

In Productive Workplaces Revisited, Marvin Weisbord takes the next step in exploring effective strategies for improving workplace productivity  through dignity, meaning, and community. Remarkably, in this new edition the author revisits the case studies from the first edition, Productive Workplaces, to show the long-term effects of OD interventions -- twenty-plus years after the fact and provides invaluable insights for practitioner and student alike. In five new chapters, Weisbord reinterprets his systems work in health care and steel-making, describes how “future search,” his method for “getting everybody improving whole systems,” has crossed cultures on five continents, and summarizes his learning from following up cases decades later. This edition also presents in-depth case studies of organizations that have used these techniques to increase output, cut costs, create strategic plans, manage conflict between functions, and more.



Table of Contents:
Acknowledgments
About the Author
Introduction: How to Get the Most from Productive Workplaces Revisited
1A Personal Prologue: Discovering Theories X and Y1
Pt. 1The Search for Productive Workplaces23
2Scientific Management Revisited: A Tale of Two Taylors27
3The Consulting Engineer: Taylor Invents a New Profession53
4Lewin: The Practical Theorist75
5The Learning Organization: Lewin's Legacy to Management93
6McGregor and the Roots of Organization Development113
7The Human Side of Enterprise Revisited: A New Look at Theories X and Y131
8Undoing Taylorism: Emery, Trist, and the Sociotechnical Revolution151
9Open Systems and the New Paradigm: How Emery and Trist Redefined the Workplace171
Pt. 2Transforming Theory into Practice and Practice into Theory193
10Adding Action to Research: Lewin's Practice Theory Road Map199
11Methods of Diagnosis and Action: Taking Snapshots and Making Movies213
12Rethinking Organizational Improvement: New Perspectives on Consultation247
13Improving Whole Systems: Alternatives to the Report-in-the-Drawer Phenomenon267
14Management Training in Academic Medicine291
15Productivity After Taylor: Systems Learning Replaces Expert Analysis305
Pt. 3Learning and Applying New Practice Theories319
16Managing and Consulting in the 21st Century327
17Transforming Teamwork: Working Relationships in a Fast-Changing World351
18Designing Work: Structure and Process for Learning and Self-Control367
19Managing and Consulting Beyond the Design Limits: Changing Everything at Once393
20Future Search: Evolving a Whole Systems Improvement Strategy427
21Improving Whole Systems Worldwide443
22How There and Then Looks from Here and Now: Ten Cases Revisited457
Epilogue: Still Caught Between Paradigms: Where Do We Go from Here?467
References485
Index501

Tuesday, December 9, 2008

Research Methods for Business or The Classical Utilitarians

Research Methods for Business: A Skill Building Approach

Author: Uma Sekaran

Ethical issues relating to research and the aspects of business, data collection, and data analysis are integrated throughout the book.
* The issues in cross-national research in sampling and data collection are thoroughly discussed.
* The qualitative-quantitative aspects of research are brought together through a case study on the final chapter.



Table of Contents:

Ch. 1Introduction to Research1
Ch. 2Scientific Investigation20
Ch. 3Technology and Business Research39
Ch. 4The Research Process: Steps 1 to 3: The Broad Problem Area, Preliminary Data Gathering, Problem Definition54
Ch. 5The Research Process: Steps 4 and 5: Theoretical Framework Hypothesis Development85
Ch. 6The Research Process: Step 6: Elements of Research Design116
Ch. 7Experimental Designs 141
Ch. 8Measurement of Variables: Operational Definition and Scales174
Ch. 9Measurement: Scaling, Reliability, Validity195
Ch. 10Data Collection Methods218
Ch. 11Sampling263
Ch. 12Data Analysis and Interpretation300
Ch. 13The Research Report338
Ch. 14Managerial Decision Making and Research371
Module: A Refresher on Some Statistical Terms and Tests391
A Final Note to the Student412
Glossary of Terms414
References426
Statistical Tables432
Index441

Books about marketing: Go with Office 2007 Introductory or The Trader Joes Adventure

The Classical Utilitarians: Bentham and Mill

Author: Jeremy Bentham

This volume includes the complete texts of two of John Stuart Mill№s most important works, Utilitarianism and On Liberty, and selections from his other writings, including the complete text of his іRemarks on Bentham№s Philosophy.І The selection from Mill№s іA System of LogicІ is of special relevance to the debate between those who read Mill as an Act-Utilitarian and those who interpret him as a Rule-Utilitarian.

Also included are selections from the writings of Jeremy Bentham, founder of modern Utilitarianism and mentor (together with James Mill) of John Stuart Mill. Bentham№s Principles of Morals and Legislation had important effects on political and legal reform in his own time and continues to provide insights for political theorists and philosophers of law. Seven chapters of Bentham№s Principles are here in their entirety, together with a number of shorter selections, including one in which Bentham repudiates the slogan often used to characterize his philosophy: іThe Greatest Happiness of the Greatest Number.І

John Troyer№s Introduction presents the central themes and arguments of Bentham and Mill and assesses their relevance to current discussions of Utilitarianism. The volume also provides indexes, a glossary, and notes.



Table of Contents:

Introduction
A Note on the Texts
Selections from Bentham's Principles of Morals and Legislation1
Index for Principles of Morals and Legislation90
Bentham on "The Greatest Good for the Greatest Number"92
Bentham on "Push-pin versus Poetry"94
Mill's Utilitarianism95
Index for Utilitarianism148
Mill's On Liberty150
Index for On Liberty245
Chapter XII of Book VI of Mill's A System of Logic248
Mill's "Remarks on Bentham's Philosophy"256
Mill, excerpt from a letter to Henry Jones270
Notes and Glossary271
Bibliography279

Insurance Handbook for the Medical Office or Advantage Books

Insurance Handbook for the Medical Office

Author: Marilyn Fordney

Trusted by medical insurance specialists for more than 30 years, Insurance Handbook for the Medical Office helps you excel at all aspects of insurance billing for a full range of today's health care plans. This edition helps you keep pace with industry changes, featuring the latest information on HIPAA regulations, diagnostic coding, procedural coding, office and insurance collection strategies, Medicare, and more. The accompanying Student Workbook with CD-ROM (sold separately) lets you practice "real world" billing with patient simulations using Altapoint and the Student Software Challenge.

  • Procedural (CPT and HCPCS) and diagnostic (ICD-9-CM) coding and documentation are emphasized, since they are the keystones to obtaining maximum reimbursement.
  • Key terms are bolded at first mention, explained within the context of the discussion, and defined in the glossary.
  • Separate chapters on Electronic Data Interchange and HIPAA Compliance and Privacy in Insurance Billing provide essential knowledge of electronic claims filing, informing you of submission guidelines used in the majority of medical offices today.
  • Icons clearly identify each insurance payer with a specific color and graphic, making specific information easy to locate.
  • Compliance features located at appropriate points throughout most chapters offer tips to ensure compliance with correct billing and coding practice, particularly HIPAA and OIG.
  • A separate chapter on documentation in the medical office describes how proper documentation can prevent penalties and refund requests, and help you prove compliance in the case of an audit or review.
  • Detailed examples and samples ofcompleted insurance forms show you how to apply knowledge in the real world.
  • Emphasis on the business of running a medical office highlights the importance of the medical insurance specialist's role in filing clean claims, solving problems that do occur, and collecting overdue payments.
  • Service to Patient feature throughout the chapters focuses on ways to provide quality service to the patient as well as your co-workers.
  • All content has been reviewed by industry experts and meticulously updated to reflect recent changes in insurance claim filing.
  • In addition to the list of key terms at the beginning of each chapter, a separate list of key abbreviations clarifies common terms identified in the field primarily by their abbreviations.
  • Key points at the end of each chapter briefly summarize important chapter content to help you better understand the subject matter.
  • LouAnn Schraffenberger

    This is a textbook to be used in a course to teach health insurance processing and claims management. This is the fifth edition of the text. According to the author, the revised text's purpose is to increase efficiency and streamline administrative procedures for insurance billing. The book is primarily designed for the student who plans to seek employment in a physician's office or clinic or with an independent billing business and needs a good understanding of the reimbursement process. The book may be used in formal education programs within a community or technical college. It may also be used for a certificate program or continuing education course. It may also be used by an individual on the job or for independent study. The author who wrote the first edition 20 years ago is a former instructor at Ventura (CA) College. There are a total of 16 chapters covering the broad topics of claims processing, healthcare payers, inpatient and outpatient billing, and employment as a health insurance specialist. This is a classic text for health insurance/billing specialists programs. With the text, the publishers offer a student workbook, an instructor's manual, software, and a computerized test bank. This provides the teacher and the student with a complete package of valuable information.

    Doody Review Services

    Reviewer: LouAnn Schraffenberger, RHIA, CCS, CCS-P (Univ of Illinois at Chicago School of Biomed & Health Info Mgmt)
    Description: This is the sixth edition of a well-known textbook for medical office insurance processing.
    Purpose: The goal is to increase efficiency and streamline procedures for physician office insurance billing. The book has been used as a text for insurance billing courses in community, vocational, or commercial training institutions. The editor's primary goal is to increase the knowledge base and professionalism of the insurance billing specialist.
    Audience: The audience includes administrative medical specialists, such as the insurance billing specialist, clinical coding specialist, or reimbursement specialist. The book could be used for programs related to medical billing, medical assisting, or clinical coding. The editor is a former college instructor and she use s a wide variety of educators and practitioners as contributing authors.
    Features: The book is composed of five units: career roles, the claims process, healthcare payers, inpatient and outpatient billing, and employment. Each of the 18 chapters contains objectives, key terms, and student assignments. The appendixes have a comprehensive list of references, including other books, periodicals, newsletters, software, and audio- and videotapes.
    Assessment: The book is part of a complete instructional package. There is an accompanying workbook for students, software for completing insurance claim forms, an instructor's manual, and a computerized test bank of over 1,000 questions and answers. The author has put together a comprehensive instructional program. Every billing/insurance certificate program should examine this book as a required text. It would also be an essential reference for physician billing offices. Several new chapters have been a dded to this edition, such as a chapter on career and professionalism. The list of references needs some updating in regard to names and addresses of professional organizations and certifying bodies.

    Rating

    3 Stars from Doody




    Table of Contents:

    Unit 1Career Role and Responsibilities
    1Role of an Insurance Billing Specialist2
    Unit 2The Claims Process
    2Basics of Health Insurance20
    3Medical Documentation50
    4Diagnostic Coding92
    5Procedural Coding114
    6The Health Insurance Claim Form154
    7Electronic Data Interchange236
    8Receiving Payments and Insurance Problem Solving258
    9Office and Insurance Collection Strategies286
    Unit 3Health Care Payers
    10Managed Care Systems330
    11Medicare350
    12Medicaid and Other State Programs386
    13TRICARE and CHAMPVA398
    14Workers' Compensation426
    15Disability Income Insurance and Disability Benefits Programs466
    Unit 4Inpatient and Outpatient Billing
    16Hospital Billing488
    Unit 5Employment
    17Seeking a Job and Attaining Professional Advancement528
    App. AAddresses for Submitting Claims or Contracting State Insurance Commissioners and State Boards of Medical Examiners559
    App. BReference List of Audiotapes, Books, Newsletters, Periodicals, Software, and Videotapes593
    App. CMedi-Cal 605
    App. DHow to Use the Student Software Challenge: Installation and Operating Instructions627
    Glossary633
    Index650

    Look this: International Taxation or Building Expertise

    Advantage Books: Human Resource Management: Essential Perspectives

    Author: Robert L Mathis

    This text offers practical coverage of basic human resource management concepts and practices, including the review of important laws and regulations and an overview of information that is commonly used by human resource professionals. The essentials version of this text is condensed from the extremely successful HUMAN RESOURCE MANAGEMENT, 11th edition. This shortened version offers concise, streamlined content, is easy-to-use and moderately priced. Its focused coverage is ideal for individuals preparing for HR certification exams, Directors of HR and instructors who are seeking basic yet comprehensive and up-to-date coverage of HR concepts and practices.
    The text is presented in a format that is logical for numerous industries and professional organizations. The "Managerial Perspectives," found at the beginning of each chapter, encourage readers to think in terms of general management as they learn human resource management. Internet resources and suggested readings in every chapter provide students with good direction on where to learn more about the field.

    Booknews

    Mathis (management, U. of Nebraska, Omaha) and Jackson (management, U. of Wyoming) provide an overview of human resource management for practitioners and students. A sampling of topics includes organizational performance and global effectiveness, job analysis, managing and appraising performance, variable pay and benefits, and union-management relations. Appendices include major federal equal employment opportunity laws as well as regulations and guidelines to lawful and unlawful preemployment inquiries and a sample job description and specifications. Annotation c. Book News, Inc., Portland, OR (booknews.com)



    Table of Contents:

    1. Strategic Human Resources Management and Planning. 2. Organizational Performance and Global Effectiveness. 3. Equal Employment Opportunity. 4. Job Analysis. 5. Staffing. 6. Training and Development. 7. Managing and Appraising Performance. 8. Compensation. 9. Variable Pay and Benefits. 10. Employee Relations. 11. Union-Management Relations. Appendices: A. Content Outline of Human Resources Body of Knowledge. B. Important Organizations in Human Resource Management. C. Current Literature in Human Resource Management. D. Major Federal Equal Employment Opportunities Laws and Regulations. E. Guidelines to Lawful and Unlawful Preemployment Inquiries. F. Sample Job Description and Specifications. Glossary. Index.

    Monday, December 8, 2008

    International Taxation or Building Expertise

    International Taxation

    Author: Joseph Isenbergh

    International Taxation discusses international aspects of tax systems originating in national environments. It focuses on U.S. taxation as applied to economic activity with an international element. Divided into four sections: basic elements of international taxation, inbound U.S. taxation, outbound U.S. taxation, and income tax treaties.



    Books about marketing: The Exchange Artist or Principles of Corporate Finance

    Building Expertise: Cogitive Methods for Training and Performance Improvement

    Author: Ruth Colvin Clark

    Building expertise is a key source of competitive advantage in the knowledge economy. Building Expertise meets this challenge by providing a guide for instructional designers, course developers, and technical communicators interested in using research-based psychological theory to build effective training materials. Clark summarizes cognitive theories concerning working memory, long-term memory, and attention and describes instructional methods for each. This new edition contains an updated review of relevant research from cognitive and instructional design fields, revised practical guidelines for problem-centered instruction, motivation, transfer, and new action-oriented examples.



    Table of Contents:

    Introduction to the Third Edition: Getting the Most from This Resource

    Pt. I Foundations of Building Expertise 3

    Ch. 1 Expertise in the Global Economy 5

    Ch. 2 Four Ingredients of Instruction 17

    Ch. 3 No Yellow Brick Road 33

    Ch. 4 The Psychology of Building Expertise 49

    Pt. II Basic Learning Events Proven to Build Expertise 65

    Ch. 5 How Working Memory Works 67

    Ch. 6 Managing Cognitive Load 85

    Ch. 7 Managing Attention 111

    Ch. 8 Leveraging Prior Knowledge 139

    Ch. 9 Helping Learners Build Mental Models: Implicit Methods 163

    Ch. 10 Helping Learners Build Mental Models: Explicit Methods 197

    Ch. 11 Learning vs. Performance: The Psychology of Transfer 233

    Ch. 12 Teaching for Transfer 253

    Pt. III Promoting Adaptive Expertise and Motivation 279

    Ch. 13 Problem-Centered Instruction 281

    Ch. 14 Metacognition, Self-Regulation, and Adaptive Expertise 313

    Ch. 15 Motivation and Expertise 337

    Ch. 16 Motivatin g Your Learners 357

    Pt. IV Building Expertise in Action 377

    Ch. 17 Practical Applications in Building Expertise 379

    References 405

    Glossary 431

    Name Index 469

    Subject Index 475

    About the Author 493

    About ISPI 495

    The Art of Leadership or Beyond Leading and Managing

    The Art of Leadership

    Author: George Manning

    The Art of Leadership is an applied book that combines behavior theory with business practice. Each unit teaches central concepts and skills in an important area of leadership development, then provides exercises and self-evaluations to apply that knowledge. In this way, The Art of Leadership actively involves the reader in the learning process. This book introduces principles and skills of leadership in a way that is appropriate for both new and experienced leaders, and it is suitable for students and everyday people who must influence others to get things done. The authors' hope is that readers will ultimately become the leaders they always wanted to have.



    Table of Contents:

    <
    Preface
    Acknowledgments
    Introduction: Setting the Stage1
    Pt. 1Leadership Variables